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Venues in Saugerties, NY,

Diamond Mills Hotel & Saugerties Steamboat

25 South Partition Street
Saugerties, NY, NY
Services: Venues | Login to save vendor
(845) 247-0700
Overall Rating
4.7 out of 5
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  • 95 Reviews


    Elizabeth

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    5 out of 5
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  • Our wedding on 3/29/15 held in the Tavern at Diamond Mills was everything we wanted it to be and so much more! From our brunch and initial meeting with the Events Director, Laurie, to our menu planning with the Chef, Guiseppe, to the unbelievable grounds at Diamond Mills we could not have been happier!!! When planning our event we found it very easy working with Laurie and she had answers for all of our questions. She helped us create a time line for the day and and design the layout for the ceremony and reception seating. Gina, the hotel manager, gave us a large room block at a fair price and comped our suite, which was awesome! The detail in the hotel, grounds and doing areas bring a lot of added value to the overall experience. Next, I must address the fantastic food, the Chef and his team! My husband and I and our guests could not get over how delicious and plentiful the food was. There was fresh fruit and danish sent to my room while I was getting ready, there were platt... Read more

    Linda

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    5 out of 5
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  • Our special day was made extra special by the attentiveness of all Staff and Laurie our event co-ordinator. We cannot say enough about this Hotel, it provides a beautiful and upscale setting. With the Esopus falls in the background it truly was a magical day. Catering and staff were top notch, and we would certainly recommend this venue for any couple seeking to make their wedding event memorable.

    Samantha

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    5 out of 5
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  • My experience with Diamond Mills was incredible, and I am beyond delighted that we booked them. They were so accommodating and helpful during the whole process. The food was remarkable, and both the view and the venue was stunning. But it was the service that truly impressed me. Josephine was wonderfully attentive and made sure that my day went off without a hitch. Tina was fantastic, and truly made us feel special. And the staff! They went above and beyond to make sure my guests had a good time. At one point, a family friend asked for a drink they didn't have on hand. And by the time she had gotten back to her table, not one but two staff members found her to deliver the drink. And that was only one of the many stories I heard about the incredible service. My wedding was beyond perfect and my guests had a wonderful time. And that was in no small part to the team at Diamond Mills. I would absolutely recommend them to anyone.

    John

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    5 out of 5
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  • We were married at Diamond Mills on Saturday August 9, 2014. Our ceremony and reception were both there. This place is fantastic! Laurie (event coordinator) was easy, professional and great to work with. She gave us everything we asked for. The staff working the wedding reception were wonderful and very attentive. All the food (from the wedding party suite, cocktail hour, dinner and cake) was perfect. We had pass around hors d'oeuvres, open bar, salad, dinner, mini pastries and our cake (part of the wedding package), a Champaign toast to start the evening and wine poured at the table throughout the dinner service. Everything was delicious. All of our guests were first time visitors to Diamond Mills and all were highly impressed. We stayed 5 nights at the hotel and were treated great by the staff. The room overlooking the falls were spacious, clean and we were given turn down service (and chocolate) each evening. Congratulations to everyone at the hotel for a job well done!... Read more

    Catherine

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    5 out of 5
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  • The moment my fiancé and I stepped foot on site we knew this was the perfect venue for our wedding. We couldn't have imagined how much better it became! Laurie is absolutely amazing and was fully available throughout the entire process and answered any and all my crazy questions and requests! = ) She definitely goes above and beyond to make your day a dream come true. From the service to the food to the fantastic view of the Esopus Falls this was truly a fairy tale wedding. Even Gina and the Hotel Staff makes you feel like royalty. Diamond Mills makes it look effortless. My now Husband and I are truly lucky to have chosen this Venue to celebrate our Marriage. Run to this place immediately if you want the wedding everyone will talk about for years!

    Angela

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    5 out of 5
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  • We just had our wedding at Diamond Mills. We can't say enough about this venue. The staff was top notch, Laurie, our event manager was the most amazing person to work with. Our theme for the wedding was a pink party for breast cancer. We asked all of our guests to wear some little accent of pink. Some wore socks, ties, nail polish - you get the picture. Laurie herself participated by wearing a beautiful pink dress. That's how personal the attention you get is. She made the entire process stress free and made sure everything went a off without a hitch. We can't say enough about her. The hotel manager Gina is awesome. Not a problem or issue she can't solve. The entire hotel staff rocked. The rooms are beautiful, clean, so inviting. So easy to go from your room to your event just a few steps away. The food was out of this world, mouth watering. The entire staff, servers were unreal. So attentive to all of our guests. The banquet manager Lucie rocks. The Tavern manager and staff could not... Read more

    Amber

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    4.6 out of 5
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  • We recently had our dream wedding at Diamond Mills. Our guests continue to rave about the excellent service, atmosphere, and food. We are very pleased with the way everything went on the day of the wedding - it was perfect!

    User4626945

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    2.5 out of 5
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  • They were pretty set in their ways and once our time was up they simply turned on all the lights, unplugged the DJ and started stacking chairs. The waiters and bartenders were great. The food ended up being ok although it was a long road to get there and we had to dial it back a bit so they didn't over complicate everything.

    Kathleen

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    4.2 out of 5
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  • I truly had my dream wedding at Diamond Mills. Pros: Gorgeous venue Great price Delicious food - super delicious Laurie and Josephine were very responsive to email and questions Super accomodating - let me serve my late grandfather's homemade wine for the toast Cons: Cake - we found the vanilla and chocolate both dry, but the red velvet was good Josephine was very uncomfortable with my non traditional wedding party and even asked my bridesman if he would be more comfortable on the man's side. On site coordinator was a little frantic during the reception and you actually see her running across the reception in my video (hence lack of professionalism). All in all, as I said, I had my dream wedding at Diamond Mills. The place is gorgeous and the price is definitely right. The gnocchi was to die for. As they produce more weddings and events I hope the staff's professionalism comes together. I was really upset someone would make such a hurtful comment to my best frien... Read more

    Sonya

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    4.7 out of 5
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  • Looking in the Hudson Valley for a wedding venue, I really wanted a place that just wowed people. When I did a tour of DM for the first time, those falls are the entire wow factor. We were sold right when we walked in. The value for the place and the food selection was unbelievable for the price. I literally was overwhelmed when we did the tasting because the food was so good and I didn't want to make a bad choice. Josephine was great. We started to talk to her about 3-4 months before the wedding date. The day before the wedding and the day of the wedding she really was great. She took no crap from anyone as it was her job to make sure everything went off perfectly. The food was amazing, the view is stunning, and the staff was great. Only bad reviews: is that if you do the diamond package, they try to make you pick 2 beer selections. I mean this is premium open bar, so I was confused by this. I brought this up to them and they accommodate my request to have all of the beer... Read more

    Serina

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    4.5 out of 5
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  • Beautiful venue with creek waterfall view. Had our wedding ceremony on terrace by water. Only real issue we had was top layer of cake was supposed to be red velvet and they changed it to yellow cake with strawberry filling (should have been second layer) because they said red velvet was too heavy. However we weren't informed ahead of time and honestly the top layer was not good at all. The red velvet is delicious! All in all though staff, venue and food were great. Had a beautiful wedding! Pumpkin sage ravioli is Amazing!

    Leslie

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    3.8 out of 5
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  • Overall, we are very pleased with our wedding at Diamond Mills. We received many compliments about the beautiful venue and the town of Saugerties. We had about 70 guests, so it was on the smaller size. The ceremony was on grounds, we reserved 10 rooms at the hotel and also chose to keep the tavern open following the reception so our entire wedding was with DM. We worked with Laurie H. throughout the year for our wedding planning. Laurie was always very kind, helpful and communicative when we had questions/concerns. We were able to go to DM several times to get a better feel for our special day and plan decorations and set up, Laurie coordinated all of this. The ceremony was perfect. Again, Laurie was there to walk us through each step as we went through it as we did not have a rehearsal prior to the big day. This was a bit nerve-racking for me, but Laurie was calm, organized and this was greatly appreciated. The Gold Package provided just the right amount of food (we are Italian)... Read more

    User3121418

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    1.9 out of 5
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  • I am so sad to say that my overall experience with the Diamond Mills (as soon as the contract was signed) was disappointing. It actually breaks my heart to have to even write this review. The team I worked with was often inflexible, belittling to the bride's requests or needs and the day of basically dropped the ball. The day of our wedding there was no cold champagne to be found anywhere in the entire facility. We had to actually find a store and purchase a case of wine and champagne because they could not provide for us while getting ready. Often the staff said snarky things about us wanting to have champagne at all during the day. It is none of their business and they missed out on a lot of revenue as we had a large bridal party and big family all there getting ready the day of. It was very important to us that after the ceremony there would be food and some drinks in the bridal suite for our family and bridal party. There was absolutely nothing. When we finally asked fo... Read more

    User4112916

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    1.4 out of 5
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  • I just worked this wedding as a vendor this past weekend where the couple utilized the entire property. This was our first wedding at this venue and I was less than impressed from beginning to end. The linens provided were wrinkled and some stained, I was appalled. I witnessed another vendor steaming the linens instead of the Diamond Mills staff. The staff was less than friendly. The bridal party even commented on the rudeness of the way they were treated. Considering the caliber of this venue I can say I hope to never work there again.

    Danyelle

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    4.8 out of 5
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  • My husband and I are so happy we chose the Diamond Mills for our wedding. We had originally planned to have our ceremony outside on the terrace but due to bad weather we had to move it to the third ballroom. That didn't even matter because everything was still so beautiful it blew our friends and family away. Laurie was so very accommodating she helped is in any way she could and any time I had a question I could email her and get a response right away. According to our guests, during the cocktail hour there was always multiple trays of food available and no one went without. During dinner we had many people coming up to us and telling us how wonderful they thought the food was, how beautiful everything was, and what a good time they were having. It was such a perfect evening and I wish we could live it again.

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