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Beauty & Health in Newport Beach,
(714) 724-6703
Overall Rating
3.0 out of 5
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  • 6 Reviews


    Marla

    reviews
    1 out of 5
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  • Absolutely unprofessional towards her clients.

    responded with the following comments.

    We don’t know each other. Never met. Could you guys please stop.. Focus on your loved ones a number of blessed days we all get to have with each other. Best of luck to you...

    Shannon

    reviews
    1 out of 5
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  • Update- only reason she has 5 stars on other sites is she went on social media and begged for ratings after we were honest...photos show that she pushed our appointment from 10:30 to 12:30 then showed up at 1:23. Disproving that she was 20ish minutes late, only the beginning of her unprofessional behavior..Devon sent my mother a rage filled and inarticulate response to her honest Yelp review. Her husband then left fake reviews on my mothers business profile (swiftly removed as clearly false). I have never seen an adult to behave this way and she clearly has a chip on her shoulder and needs to learn how to take criticism and to treat all clients with respect. I wanted to have Devon do my bridal make up for a while and was so excited for my trial this past weekend. She was nice enough but very unprofessional. My mom & I both scheduled a trial with her a month in advance and the outcome was very disappointing... Devon was an hour late to my trial, from another one she pushed mine b... Read more

    responded with the following comments.

    95% of what you are claiming is untrue. A) I was not an hour late. I was 25 minutes late and I let you know hours in advance as well as checked in to let you know my eta several times. All of my appointments had booked well in advance, NOT JUST YOU. All of my appointments were on-location, NOT JUST YOU. I did not Just “fit them in”. Last minute like you are assuming. B) Yes, I was feeling over stretched and Under the weather.. Have you never been sick or having an off day..? I felt it was best to do a trial run (For your mother) when I was at the top of my game. I know how important they are and wanted to do my absolute best. I apologized NUMEROUS times throughout the day! I offered a discount if your mother was comfortable with rescheduling. I also suggested we do it on one of her”nights out” to make it even more special. They both seemed content with this solution. C) I instruct all my clients to have clean dry hair and faces, if you do that the day of, that’s on you. Her mother NEVER mentioned anything about washing out a blow dry she received previously etc. I told them both SEVERAL times I would continue if they wanted to, both said it was okay to reschedule. Her mom got ready with us, chatted and had a great time! All of this is a little bewildering to me... SMH D) You did NOT over pay! Your claim is completely fabricated. One Hundred percent NOT TRUE!!! Your mom wanted me to pay her $100 for “inconveniencing her” total BS!!!! See..... this is the thing. US, men and woman in the service industry work very hard. ESP the ones that work on location! We take our art very seriously. I’ve been working In the beauty industry for over 20 years (on ALL people from ALL walks of life) you have NO idea what your talking about. I was a single mother for most of those years, raising my children, building a business ALL well living in one of the most affluent (PRIVILEGED) areas in the world. I don’t expect you or your mother to understand that hustle and work ethic that has gotten me to where I am today. I don’t expect for you to understand what it’s like to be me or every other hard working professional in the beauty industry. What I do ask is that you respect me and what I do and my long list of wonderful clients I have a relationship with. I respected your discussion not to move forward. When I left you looked beautiful and you were all smiles. It’s really disheartening. I love working with brides but experiences like this really leave a bad taste in my mouth... I will not let you two break me. I serve ALL from the most purest place in my heart! Be careful what you say and put out in the universe... Please stop contacting me/attacking me etc. Please take care and move on. Clearly we are not a good fit and cut from different cloth! Like I said in our last text message, “No problem, good luck”! I really wish you and your family (bunnies included) all the best!

    Kelsey R

    reviews
    1 out of 5
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  • just look at her response on yelp to a client.... and IG venting about it. Was considering her and then decided no from that.

    responded with the following comments.

    Hello Kelsey! Thank you for your review. I’m sure we wouldn’t have been a good fit if that was your take on my “venting” about the way I was treated by Shannon and her mother Brenda. Like I told Shannon, no problem, good luck!

    Madeline Schulte

    reviews
    5 out of 5
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  • Devon has been doing my makeup for 6+ years now & to say the least, she is unbelievably talented. I have watched her work her fingers to the bone, & quickly blossom into an extremely successful, one women show. She has done my makeup & hair many times but most recently for the biggest day- my wedding! We did a trial run & she carefully listened to exactly what I wanted & made it even better. She is able to do full blown, heavy beauty makeup, as well as something very simple & natural, which is what we went with for my wedding day. My hair also came out amazing & so much more creative than the photo I showed her. She is incredible, a great listener, very upfront & a great communicator, which I am very appreciative of. Let the photos speak for themselves, the final product is what matters most! Thank you a million times!

    responded with the following comments.

    You are so sweet and beautiful. Thank you for all your kind words and I look forward to playing more on your face, LOL!

    Chelsie

    reviews
    5 out of 5
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  • Ah I love Devon, I cannot begin to say enough great things about her! Devon did me and my bridesmaids and she is incredible, so so talented. The sweetest human with such a great heart. Devon was my makeup god mother who did 8 girls makeup in the time I needed her too and it turned out amazing, 1000% recommend Devon for all your makeup needs!

    responded with the following comments.

    Thank you Chelsie! You looked Sensational! Not only are you a good person on the inside but you’re stunning on the outside. I couldn’t take my eyes off you that day…

    Jennifer

    reviews
    5 out of 5
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  • Devon is KICK BUTT amazing!!! Yes, she is a friend but she works miracles!!! She made me look so stunning for both my engagement and my wedding - nothing too over the top that I didn't look like myself but enhanced my own beauty to another level. Great to work with, has so much talent and she does HAIR too!!! She took my pictures and transformed me into so much more!

    responded with the following comments.

    You are the absolute sweetest. Still a client and friend to this day! heart you and Jennifer Landry, XOXO

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