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Travel and Planner and Venues in Wayland, MA,
(888) 536-1923
Overall Rating
3.9 out of 5
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  • 451 Reviews


    Karissa

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    5 out of 5
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  • We used DestinationWeddings to plan our wedding in Cancun. You already know planning a wedding in general is difficult but throw in planning a destination wedding, during COVID- LORD HELP ME. Lisa was our specialist/ coordinator and I literally am beyond words for her- SHE IS AMAZING. She was with me from the beginning while we were trying to narrow out a location, then finding the venue, then once we selected the venue- being the liaison to link me with the resort staff and our photography staff. She was sooo responsive, professional, and down right awesome. Since it was during a pandemic, my now husband and I couldn't travel to these venues to see them prior to selecting. She gave us her honest opinions about each of the locations we were considering- the good, bad, and things you might not initially think about but soooo important. Lisa wasn't just great with me but also all our guests- answering all their questions, reminding them to make payments so they wouldn't be late, etc. She... Read more

    responded with the following comments.

    Hi Karissa, we're thrilled to read your glowing comments about your recent planning experience with Lisa Johnson. It's so great to hear how helpful she was from start to finish and we hope you contact us in the future for any other travel needs you may have! Best wishes.

    Kelsey D.

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    5 out of 5
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  • We worked with Melissa from Destination Weddings and she was AMAZING. She was extremely kind, responsive and genuine. She spoke from experience regarding her destination wedding and you could feel that she truly wanted to do everything she could to organize the wedding of your dreams. Melissa helped us find an off site venue, a resort that fit our requests, she provided pricing from a variety of sources and was extremely quick to respond while even answering emails on evenings and weekends! If you are looking to plan a destination wedding, Melissa is your girl!!

    responded with the following comments.

    Thank you for taking the time to leave us a 5-star review Kelsey. We are so glad you had a wonderful experience working with Melissa! It's great to hear how helpful she was in planning your wedding. Please be sure to think of us for any future vacation plans when you are ready to travel again!

    Daniela R.

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    5 out of 5
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  • Ever since I got engaged the idea of planning a wedding was just overwhelming and I had no idea where to start. My fiance and I eventually explored the option for a destination wedding and we stumble upon DestinationWeddings.com. We've been working with Lina C. and she's been to patient and responsive with all my needs. She's made the whole planning process easy to follow along but especially not overwhelming at all. I honestly forget she's working with a lot more couples besides us because she's always on her A Game! She's been helping us with finalizing resort/wedding for us and guests and on top of that also helping with our honeymoon plans. She's amazing at what she does! Thank you!

    responded with the following comments.

    Daniela, we're so thrilled to hear you've been overly satisfied with the services provided by Lina Contreras during your planning process. Thank you so much for your 5-star review!

    Kevin S.

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    5 out of 5
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  • A moment will occur shortly after deciding on a destination wedding that you realize you now need to PLAN a destination wedding. The feeling can be quite overwhelming. How do you coordinate with a hotel in an international location on hosting dozens of your friends and family? The simple answer is: you don’t. What you need is the assistance of Sue Allen at Destination Weddings. Scan multiple hotels across multiple dates in multiple countries? She’s got that covered. Provide you with you with detailed information on incentives for a comparison of locations? Yeah, she’ll do that too… in what seems instantly. You might think “I’m probably going to annoy her with my seemingly endless stream of questions?” Not Sue, she quickly responds to every inquiry with valuable intel always keeping in mind how important this event is to you. You may say, “well that’s all fine and well but surely everything isn’t going to smoothly!” Oh do you mean something like a glob... Read more

    responded with the following comments.

    HI Kevin - thank you so much for your 5-star review and sharing your experience with Sue Allen. It's great to hear how helpful she was throughout your planning process in making everything go smoothly, especially during the chaos of the current pandemic. We wish you the best as you continue to plan your dream wedding for next year!

    Jessica R.

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    5 out of 5
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  • Aislinn Ronaghan was my Certified Destination Wedding & Group Travel Specialist. She was referred to me by a friend, and it did not take me long to realize why. Aislinn is awesome! She was responsive, answered all of my questions - despite my nagging and multiple emails, and was totally honest and upfront about everything. She made the process very easy and stress-free. I look forward to working with her again in the future to plan the honeymoon! You will not regret working with Destination Weddings, especially if you work with Aislinn!

    responded with the following comments.

    Thank you for taking the time to leave us a 5-star review Jessica. We are so happy to hear you had a great experience working with Aislinn and we look forward to helping you plan your honeymoon when you are ready to travel!

    Salome

    reviews
    5 out of 5
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  • We worked with Sue Ryan from Destination Weddings and she was just SUPERB! Since my daughter, the bride, was very busy I did a lot of the research on many different destination wedding specialists from many different organizations. Sue by far was the most approachable and very prompt in her responses. She coordinated phone calls for me to talk to the wedding coordinators of all the resorts we were interested in. We had many guests coming from Canada and the US and she was willing to do two different group bookings for our big wedding. Sue is experienced and always made me comfortable with my choices. She never hesitated to help my guests with bookings and any changes. You will not go wrong with Sue Ryan!

    responded with the following comments.

    Hi Salome - thank you very much for sharing your great experience with us. We're thrilled to hear Sue Ryan was so helpful in coordinating your daughter's dream destination wedding and assisting with guest travel from both Canada and the US. Best wishes!

    Rebbecca M.

    reviews
    5 out of 5
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  • I am working with Pam Van Luven from Destination Weddings and she is GREAT! I would highly recommend requesting her and using this service! We got a few quotes and are also members with the resort we have choose and Pam has gotten us the best price and has made this process so simple! She is quick to respond to all the quests questions as well as ours. Thanks Pam! :)

    responded with the following comments.

    Thank you so much for your review and sharing such kind words about your Specialist, Pam Van Luven. We're so glad she has provided you with support to make this process so simple, and got you such a great rate at the venue you chose! Best wishes.

    Lina K.

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    5 out of 5
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  • Lisa Hettinger was very helpful.Great communications and service!

    responded with the following comments.

    Thank you for taking the time to leave us a review! We appreciate hearing your experience with Lisa Hettinger and hope you contact us for any future travel needs. All the best!

    Savanna C.

    reviews
    5 out of 5
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  • I have been working with Susie - she has been nothing short of amazing. She is very responsive and has had great suggestions. I have put all my trust in her in getting the guests to our destination wedding and arranging everything with the resort. She has not disappointed! I highly recommend using her!

    responded with the following comments.

    Hi Savanna - we love hearing about your great experience with Susie Dodd and appreciate the recommendation! Best wishes!

    Brittany

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    5 out of 5
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  • I actually got to know Susan Ryan about a year ago, as she was my future brother and sister in law’s wedding specialist. My fiancé and I have never been out of state so we were nervous on how traveling out of the country worked. Sue worked hard to make us feel comfortable and made sure everything was in order to make our vacation stress free. I knew then that I wanted her to be our wedding specialist too! Peter and I were engaged in June of 2020 and our wedding will be held in Costa Rica June of 2022. Sue has been my Wonder Woman. From knowing how to get all of the promotions to hounding down the wedding coordinator in Costa Rica, she has done it all. Susan Ryan is top notch at her job and anyone would be lucky to have her as their wedding specialist.

    responded with the following comments.

    Hi Brittany, thank you for your glowing review and sharing your experience with Sue Ryan with us. We love hearing how she helped your brother and sister in law and now is assisting with your own wedding arrangements in Costa Rica! Best wishes as you continue to plan your dream celebration!

    Jim B.

    reviews
    4.8 out of 5
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  • We used Sandi McConnell to book our Destination Wedding. We live in Canada and booked with her for our February 2021 Wedding. We are a mature 40's & 50's couple. We trusted Sandi to select an appropriate location in Mexico and went with her suggestion. We are hoping to have up to 30 guests from various places and she has been accomodating for all of them so far. We are also booking our honeymoon with her at a second resort. She is managing all the transfers and details to get us to and from safely. With all the challenges of Covid, she has been very supportive, educational, and helpful with navigating in these unprecedented times. Thanks Sandi.

    responded with the following comments.

    Hi Jim - we appreciate you taking the time to leave us a 5-star review! We're glad Sandi has been so helpful in planning your Mexico wedding and honeymoon for 2021. It's great to know how supportive she's been through these tough times. We wish you the best with the rest of your planning!

    Brandon M.

    reviews
    4.8 out of 5
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  • We worked with Janice, she was excellent! Quick to respond and always helpful. This is our first time really traveling outside of the country so she really walked us through alot of things. I would strongly recommend her to anyone seeking a wedding destination specialist.

    responded with the following comments.

    Thank you for your review, Brandon! We're glad to hear your experience with Janice Gwilliam has been so positive and that she's been so helpful in walking you through everything. Best wishes!

    Dana R.

    reviews
    4.4 out of 5
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  • I am organizing my wedding and working with Amy Peterson of Destination Weddings. She is such a great help with moving our wedding date from this December 5, 2020 to May 2021. As everyone knows Covid19 has impacted everyone from weddings, birthday parties, funerals, and all large gatherings. Amy is making sure all of our wants and wishes will still happen next year. She is great at what she does. Any company would be so lucky to have her on their team. Love is not cancelled we just have to wait a little bit longer. The wait will be worth me and my fiancé saying our I Do's with feet buried in the sand!

    responded with the following comments.

    Hi Dana - we appreciate you taking the time to leave your feedback and share your experience with us. It's unfortunate the current pandemic has made you have to postpone your celebration, but we're glad to hear Amy has been so helpful throughout the process. We wish you the best for a wonderful 2021 wedding!

    Mel G.

    reviews
    1 out of 5
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  • Misleading, money-hungry, poor communication, non-existent customer service should be fittingly listed under their “Why Choose Us” tab. Do yourself a favor, book directly through your desired resort. Our resort offers free cancellations with a full refund up to 24 hours before your arrival date because they understand we are amid a pandemic. Contrarily, Destination Weddings is offering a travel voucher for guests who purchased the Cancel-For-Any-Reason Insurance (CFAR) – what a deceptive name! I’ve read multiple Destination Weddings’ replies to negative reviewers that the “resort will not issue a refund to the guest.” Well, what’s the excuse now, Destination Weddings? Our resort offers refunds, and more importantly, 99% of our guests have travel insurance. Unbeknownst to us, and probably everyone else who comes across them, Destination Weddings goes through ANOTHER travel operator to book the rooms – FYI, you are not just dealing with a 3rd-party vendor (DW) but also ... Read more

    responded with the following comments.

    Hi Mel, we understand and sympathize with the unforeseen challenges of COVID-19 and the global impact it continues to have. As most travel agencies do, we work with wholesalers who provide exclusive inventory and special rates for group room blocks at preferred resorts, and these resorts negotiate their own terms and conditions with these wholesalers (also referred to as suppliers) that we are beholden to. Although our team does ask for exceptions whenever possible, the resort has the right to deny these requests based on their contracts. We do apologize for the delay in communication as our small team of service representatives continues to work feverishly around the clock to get to every inquiry as quickly as possible. We see a member of our Customer Relations Team has followed up with you to further assist with any outstanding matters and to ensure the end of your planning process goes as smoothly as possible. We appreciate your patience and grace during this time.

    Heidi A.

    reviews
    1 out of 5
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  • DO NOT USE THIS COMPANY. They were hired to do travel for a friends wedding and they manages to screw up every single aspect of the travel. First, I had asked for a DOUBLE OCEANFRONT. Was told there was non and she booked me in a King. I contacted the resort and they do have doubles so I told her and asked her to please put me into the room i had asked for first. She told me since it was a change it would be an additional $50 charge. We had to reschedule due to covid and contacted her to say we were rescheduling until October. She CANCELLED instead of rescheduling so we lost the resort credits (resort said those companies should reschedule not cancel and re do the reservation) Once we arrived in Mexico, they were super confused as to which resort to take us to as the once she had booked us at was CLOSING FOR THE SEASON 2 days after we arrived. So somehow we ended up at a different Moon Palace. We then get our room and its overlooking....not ocean from which I had paid for, but a kids w... Read more

    responded with the following comments.

    Heidi, we apologize again for the inconvenience and understand you signed a waiver at the hotel releasing the right to receive any additional compensation. However, your complaint is being taken seriously and we are continuing to work with the supplier on your behalf to reach a solution. Our Customer Relations Supervisor has been in touch with you and will be following up as soon as we have additional information. Please know we are working to make this right. If you have any additional questions in the meantime, please reach out to us directly via [email protected] Thank you!
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