Recently booked our wedding to the Grand Palladium in Jamaica for July 2021. I booked using Destify. The site was beyond informative and user friendly. The response time was really quick, which I loved. I am currently working with wedding coordinator, Whitney Sughroue. She has been extremely helpful. Planning a destination wedding is challenging when you really have no idea what to expect. She is very patient, professional and efficient.

My friend booked her wedding to Jamaica with Destify. We worked with Chelsea and she found us flights that were ideal and better priced that what I had seen looking on my own. The room at the resort was easily booked with her help too. Then unfortunately the wedding plans had to change with all of the COVID 19 crisis. Chelsea was immediately available to help us cancel our flights and reservations and get our money back (minus the cost of the insurance). It appeared quickly refunded to our credit card, even faster than expected. It was a great experience to book with Destify.

When my fiancé and I decided that we would be doing a destination wedding I knew I wasn't going to be able to do things very "traditional" So the first thing I did was jump on my laptop and looked into "Wedding Websites" I looked for quite a few weeks (I'm quite picky with sharing my information), Trying to find someone/ something that fit Our style. Thats right about when I came into contact with Nina Disbennett, she made me feel so welcomed and that I had nothing to worry about, not to mention this was all over a phone call. Not to long after visiting with her she had emailed me multiple options for resorts that hold wedding and all the information that came with them. After some time my fiancé and I decided we actually wanted to take a visit our wedding destination. Nina was able to schedule a complete resort tour and had information readily available. Once we returned back to the US we made the final decision to book the resort recommended by Nina because we loved it so much. Whi... Read morech she was able to do for me as well, having a complete layout of what our finances would be looking like. One of my biggest concerns when booking a wedding so far from home, was my guests. I knew I wanted them to be completely taken care of and for it to feel easy for all age groups. Nina was able to make an user friendly website which has given my guest the low down. Also having the option for a payment plan after placing a deposit to ensure your commitment. From my finance and I, to all my guest, Nina has been able to assist everyone through any questions/ concerns we might have. With easy access to her email, text, or call. I knew at any moment if I had any worries I could count on Nina, for my Group travel agent. Its true all great things take time!!

Our wedding was very special to me. We knew what area we wanted to get married in but did not know exactly the country. Cassandra Everett helped me narrow down to the correct island that would work with my partner and I for our wedding. I would recommend her, she knows what she's talking about and if she does not know the answer then she will seek it out. She has allowed me to take my time while I research everything, to then give her a call back and make a final decision. I enjoy our conversations and anything that I express some concern about she has helped ease that and give me some great alternative ideas if its not exactly what I was thinking. I am a control freak and to allow someone else to have it has not been easy but she has helped me in ways I didn't even think I needed. would fully recommend her. Our wedding is during this pandemic and she has been thorough in giving us advice and letting us do our reschedule without any issues. Would for sure give her a call for any wedd... Read moreings that are destinations.

A big thank you to Whitney Sughroue for her "top notch" customer service and professionalism. Whitney responded expeditiously to my phone calls and many emails regarding the destination wedding. Her level of service was incredible. Her emails during the Covid 19 pandemic were informative, helping and characterized by understanding and compassion. Whitney is indeed an asset to Desitfy.

Alison Lautz has been nothing short of amazing in helping me plan my Panama wedding!! 5 stars hands down!!!!!

Destify has been absolutely amazing during the planning of my fiance and I's destination wedding. We got engaged right before Covid-19 took over the world and Nina @ Destify has been nothing short of amazing throughout this whole process. Starting from the beginning she sent us so many options of resorts/venues to help us choose and answered all of our questions regarding each resort. Once we chose our location she set up our wedding website so quick it came out amazing and is so easy for guests to book their rooms through. It can be stressful planning a destination wedding in general but Nina put us at ease by texting/emailing us even on weekends and no matter what time of day whenever we had a question or concern. Destify & Nina have made this experience extremely smooth and stress free! We are extremely happy with our decision to work with Destify with planning a destination wedding & we hit the jackpot with getting to work with Nina because she is nothing short of amazing at what s... Read morehe does!

We found out about Destify after attending a friend’s destination wedding a few years ago. Working with our coordinator, Melissa , has been such a delight. Booking was so simple... even though we were super picky, Melissa was patient and thought of everything we may want to consider. Since our wedding was planned for April 2020, we were unfortunately impacted by the COVID-19 restrictions and had to postpone. Melissa was incredibly coordinating through this, and as a bride it made a huge difference to have her help and assistance on changing our date. I know my guests have also found Destify easy to work with! If you want a stress free destination wedding, I highly recommend going with Destify.

I received an email from the bride to be to sign up for her wedding to stay at the Iberostar in Montego Bay Jamaica. Unfortunately, I made the mistake of thinking this was a wedding booking through the hotel. This is a 3rd party middle man. The hotel we are scheduled to stay at with over 77 days to go dropped their price $600. When I contacted them for a price match they refused. I called the hotel and they said it was no problem, they had no cancelation fees. Their Destify rep kept giving me the run around. Trying to explain why my understanding of their own written policies was wrong. Finally it says you can change your dates and pay the current rates, so I asked to do that. They still came back with a rate much higher than the hotel. After arguing with them for a couple days I canceled and just booked with the hotel directly. Destify kept my $300. The hotel would NOT have done this. There is absolutely NO reason to pay this middle man. Please be aware they have a mandat... Read moreory $150 cancel per person no matter what, I wasn't even trying to cancel and was giving plenty of notice. This was all despite me being told directly before I booked if I needed to make changes it would be no problem. Technically it was no problem for them, they would just charge me $300 for any changes. Also, because of the virus I asked if we would get a refund if flights were canceled, the agent just sent me a link to the cancel policy instead of just being direct which tells you you DO NOT get a refund. However the hotel says it would no problem! Please don't put your wedding party through this. This company is completely unnecessary! The hotels will take care of you and take care of you better! I have never been treated so poorly by any hotel or tavel service that Destify.

If you are looking for a terrible experience and for your guests to get taken advantage of, you’ve come to the right place. Destify is extremely unprofessional with a complete lack of service. The company retained funds for services not rendered and they are blatantly exploiting customers during this unprecedented time. I would not recommend this company to anyone. Do yourself a favor and avoid at all costs.

They were a nightmare to work with after the pandemic started.

I was a guest at a wedding whose hotel and transfer reservations were made by Destify. The first agent made a mistake in my hotel (she is no longer with the company). Alison took over and had me booked in a nicer hotel for my last night, made all the travel arrangements which went off exactly as planned. She turned what could have been a disaster into a good experience. Many thanks!

Started planning in March of 2020. Destify seemed great in the beginning. Dedicated agent for us and our guests, super responsive, etc. My agent was changed and I was never informed. Took a few e-mails/unanswered calls to find out our agent was no longer with the company and we would be getting a new one. Wasn’t happy but totally understood with COVID and the changing world. We really liked our new agent that was assigned. Few months down the line, they change their process. There was no more dedicated agent. Just a “guest services” e-mail address that responds to you within 24-48hours. Barely any notification of this change. Found out by sending my agent an e-mail. Then, unfortunately due to COVID, my fiancé’s job training had to be pushed, conflicting with our wedding date. When asking Destify about our options, we were told all guest room deposits would be lost and that we would have to rebook completely since it would be considered cancelled. Even though we were only post... Read more poning and looking to transfer the deposits to the new date. Then, as a bride, completely heartbroken, I wanted to try and talk it over with someone on the phone instead of going back and fourth through e-mails. I was told everything needed to be done through e-mail so there was no “miscommunication.” Completely cold and uninterested. Now, my guests are out of $150pp deposits. If you’re looking for flexibility, compassion and a personable experience while planning the biggest day of your life, do yourself a favor and avoid Destify.

It was wrong for Destify to hold over a thousand dollars in deposits for a wedding they were unable to provide for our us.