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Jewelry in Boston,
(617) 542-7974
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4.7 out of 5
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  • 47 Reviews


    User7887350

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    5 out of 5
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  • Pricey but worth it - great selection

    Shauna O'rourke

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    5 out of 5
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  • We had a great experience getting our rings here, thank you!

    responded with the following comments.

    Thank you so much for taking the time to review us! We really appreciate the help in spreading the word about the DeScenza Difference!

    Jessica

    reviews
    5 out of 5
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  • My husband and I got our wedding bands from DeScenza in Peabody MA. They were so easy to work with! We had such a great experience from the moment we walked into the store. They helped us find our perfect rings. I also love that I can go in and get my rings cleaned. We definitely will be using DeScenza for all our future jewelry needs!

    responded with the following comments.

    Thanks so much for taking the time to review us! We love our brides and grooms and are happy to keep your rings sparkling✨

    M

    reviews
    5 out of 5
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  • I only buy from DeScenza Diamonds They have the best jewelry and the best customer service. Honest, fair, respectful and will not try to upsell you.

    Jennifer

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    5 out of 5
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  • My husband loved working with the Descenza team in Framingham. He loved the attention to detail and care the jewelers put into their work! My custom-made solitaire engagement ring is beautiful, along with my 2 wedding bands. They are very accommodating and kind!

    Ben

    reviews
    5 out of 5
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  • We purchased our wedding bands at Descenza. We had shopped at a few other shops in the Jeweler's buildings in Boston (including where we purchased the engagement ring), but Descenza had the best ring and it was a reasonable price. The woman who helped us was quite knowledgeable and made it a quick and smooth process. The overall service was exceptional. I even paid a little less than what I was quoted when I came to pick up the ring that was sent out to be sized as the price (of gold) had dropped $40.

    User4640608

    reviews
    5 out of 5
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  • LOVE DeScenzas for not just our wedding rings, but also for the bridesmaids! The staff is extremely flexible, cooperative, knowledgeable and the pricing is outstanding! Highly recommended!!!!

    Carol

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    5 out of 5
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  • The saleswoman Asia was very nice and was able to find a colorful stone that met our criteria, after 2 other stores weren't able to. Our engagement ring price was under the estimated quote. A couple weeks after we ordered my wedding band Asia called me to tell me that it was tax free weekend and asked if I wanted to pay for the ring in full to save on tax.

    Danielle

    reviews
    5 out of 5
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  • Our rings are beautiful! Can't thank you enough!

    responded with the following comments.

    Thanks so much for reviewing us. Its always a pleasure to hear from our DeScenza Diamonds brides and grooms! Congratulations :)

    Rachel

    reviews
    5 out of 5
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  • My husband chose to buy my engagement ring at DeScenza Diamonds in Peabody, MA based on reviews from friends. He spent a lot of time picking out the perfect setting and diamond. Chris was very patient and helpful. DeScenza’s was able to resize my ring, making it a full size smaller, without compromising the ring or removing any diamonds. My ring is perfect and exactly what I would have picked for myself. Because my husband had such a great experience at DeScenza Diamonds, we chose to buy our wedding bands there. Because my husband had purchased my engagement ring, we were able to get 10% off of our wedding bands. DeScenza’s has beautiful jewelry and an amazing selection. Michelle helped us to pick out wedding bands, and my wedding band matches my engagement ring perfectly. Everyone we worked with was professional and helpful. I would definitely recommend DeScenza Diamonds to anyone.

    User2635025

    reviews
    5 out of 5
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  • Mike was a tremendous amount of help with choosing our wedding bands. He was patient, friendly, helpful and extremely knowledgeable. My fiancé purchased my engagement ring with Mike in the Danvers location and he couldn't have done a better job! Each employee we've encountered at DeScenza is extremely helpful!

    Mary

    reviews
    4.8 out of 5
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  • Two weeks before Thanksgiving I bent the band of my engagement ring on both sides (cue an increase in my stress level and some tears). I brought the ring into DeScenza and a friendly member of the staff examined the ring, gave me a preliminary assessment of damage and then brought the ring to the jewelry repair department for a prompt estimate. After that the staff member sent me on my way with a smile and reassurance that they would do everything that was possible to fix my ring. The ring was done in less than 5 business days (estimated at 10 days). When I went to pick up my ring I was nervous, I wasn't sure to what extent the band could be bent back in place and how the repair would impact the original shape of the ring. Well, when I opened the ring box, I was almost brought to tears. My perfect and beautiful engagement ring looked spectacular! The shape and sparkle were just as beautiful as the day my fiance got down on one knee. The attention, care, and craftsmanship that was g... Read more

    responded with the following comments.

    Thank you so much for taking the time to leave such a wonderfully detailed review! We truly pride ourselves on our customer service, so it means a lot to our entire team to hear your story :)

    User5452063

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    4.9 out of 5
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  • DeScenza was great to work with! When we needed to get our ring resized they had it done the next day for me! They have also been very helpful in the search for a wedding band for this very picky bride!

    nancy

    reviews
    4.9 out of 5
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  • Very nice got our rings on time for our wedding

    User4332637

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    0.9 out of 5
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  • I’ve dealt with such nonsense from them. Completely ineffective over the phone (check out at Yelp reviews), and I’ve always had to be the one to call on any progress after radio silence for weeks. To add insult to injury, my engagement ring is missing a diamond before I even get married, and they could care less about fixing it. The real kicker: it was just checked by DeScenzas, not more than two weeks ago! I’m not even wearing it. When your co-workers notice a diamond is missing in your fairly young engagement ring, it’s an embarrassment to you, and it’s an embarrassment to the schmuck who fell for buying it. Including the bands, we’ve sunk $5,700 into DeScenzas as a couple. My fiancé purchased the engagement ring in Boston, but the wedding bands are now in Framingham, and I’ve had terrible experiences at each store. For my personal favorite, after my diamond disappeared, I called the Framingham location at 5:30 knowing they close at 6, asking if I should stay in... Read more

    responded with the following comments.

    We feel so badly that your experience was so frustrating. We know the Rt 9 traffic can be a nightmare. Although we can wait a couple minutes past 6, our security company doesn't allow us to remain open a full 10 minutes past closing. We were happy your fiance was able to return the next morning to drop off your ring and pick up your bands. We hope we have been able to make things right for you, as we too want you to be happy as your wedding day approaches.
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