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Dress & Attire in ,
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4.0 out of 5
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  • 998 Reviews


    Katie

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    4.9 out of 5
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  • Unfortunately, I had to travel out of state to go to a Macy's Bridal Shop with Demetrios (PA doesn't have them), but thankfully they were all around my fiancé in NJ. The staff I dealt with at Menlo Park Mall were wonderful. They gave suggestions on how to alter the dress to make it exactly what I wanted. They also have pop-up sales which really helped make my dress, veil, and headpiece more affordable. My advice is not to buy the veil and headpiece right away; shop around and decide on them around your first fitting.

    Katie

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    5 out of 5
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  • The ladies of Demetrios Bridal at the Cherry Hill Mall are FANTASTIC! I would HIGHLY recommend this shop to any bride in NJ and the Philadelphia-area and here's why: After two bad experiences trying on dresses at an independent shop (we had an appointment, but were basically ignored by the staff) and David's Bridal in the area (the dresses are just poor quality), my bridesmaids and I went to the mall to recharge and discuss our options. It was the only day we had to shop all together. Then, my MOH Googled the brand of dress we were leaning towards (Bill Levkoff) and found that Demetrios had them, so we decided to go there just to look to make our final decision. When we arrived, Marie and two other women were there and they could NOT have been nicer to us. After we told them we were just looking, they invited my bridesmaids to try on dresses. It was a Saturday afternoon around 3:30 and there were a few other customers in the store, but they had absolutely no problem with the fac... Read more

    Pamela

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    5 out of 5
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  • My maid of honor made appointments at various bridal shops thinking it would take a couple different stores to find THE ONE. Little did we know about the hidden gem inside Macy's in Paramus. That's were I found my dress...correction, my dress found me with the help of my bridal consultant, Anna. I tried on 5 dresses-2 were just for fun because..why not, right?? The 3rd one I tried on gave me all the feels and I knew we found it. From that point on, the manager, Rita, and her lovely staff were on point each step of the way Rita made sure I felt nothing short of fabulous with everything- they worked with my budget and expectations! Weeks later, I ended up getting my bridesmaid dresses there too! They weren't just there to sell me the dress, but were a huge and important part of the entire process. It gave me peace of mind that I didn't have to worry about the dress because I knew it would be amazing.

    Barbara

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    5 out of 5
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  • My daughter got her wedding dress and bridesmaids dresses at Demetrious . This was the first placed we looked, and she fell in love with the first dress she tried on. Everyone there was very helpful, from the sales people, to the alteration department. Charmaine was very helpful, and really knows her stuff. Her dress was altered perfectly. Do not hesitate to go there!

    Jennifer

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    5 out of 5
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  • I was very happy with my experience at Demetrios in Legacy Village. My dress was gorgeous and the selection was varied in style and price. The service was friendly and very flexible. The alterations went smoothly and were completed on time.

    Lorraine

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    5 out of 5
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  • Amazing! Nothing but great things to say about this salon! Found my dress at the first store i went to and never once had dress regret! Georgia was my sales rep and she put in WORK that day they really worked as a team in this store while i was there I'm pretty sure every sales associate helped at some point i tried on soooooooo many dresses before i found the one! Fast forward 9 months to my first fitting, scheduling was a breeze and the seamsterss Megan helped me, she is amazing! she fitted the dress perfectly and even made my "princess" sleeves i wanted! the dress looked amazing by time she was done with it! i could not be more pleased with the bridal salon as a whole they made my life so easy and stress free!

    Nicole

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    5 out of 5
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  • I would highly recommend Demetrio's Bridal Salon! I actually came here for bridesmaid dresses and after purchasing those here, I asked if they had some extra time for me to try on a few dresses. Anna found me my dream dress that same day! It was the first one I tried on and I couldn't be more in love with it. The appointment was relaxed, easy, and everyone there was so helpful and welcoming. Rita is amazing, not to mention hysterical. With moving to North Carolina in the middle of wedding plan, Demetrios worked around my tight schedule to make everything absolutely perfect for my special day. From the first appointment to the last, I always felt at ease with my wedding gown. Highly recommend this place!!!

    User1598094

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    5 out of 5
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  • Brides by Demetrios has the perfect staff, the perfect experience, the perfect dresses,at the perfect price. I love this store

    Tera

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    3.6 out of 5
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  • Demetrios has a beautiful selection of dresses. I would recommend having an appointment.

    Elizabeth

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    2.6 out of 5
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  • I'm writing this review because Rita, the manager of the Demetrios of the Garden State Plaza Mall, begged me to write one, otherwise I wouldn't have. First things first, I ended up with a beautiful dress on my wedding day. However, getting to that point was miserable. My mother remains that the experience, though disappointing, is no horror story. So this may be the bride's tainted view. To list the problems with the salon and staff there would take too long, so I'll be brief. I'm an "easy bride", quoting Rita, so to make an "easy bride" cry on multiple occasions because the dress is too short, work "can't" be done, what I want won't look nice, told I need to lose weight, etc. one has to think the problem is not the bride. I feel terrible for the seamstresses there, but they were all lovely and talented. There seemed to be a revolving door for some reason and they seemed over worked and under appreciated. I personally met about 4 seamstresses which all had their hands on my d... Read more

    Josie

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    1.1 out of 5
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  • DO NOT book through Demetrios. When I first bought my dress I was so excited, the sales person told me that it would be easy to do my alterations, we could easily add straps to my dress and have them look natural and that I would not need to alter the back of the dress because it would be lower when it came in my size. When the dress came in they added TONS of beading to the front of my dress without my consent, the straps didn't match the color of my dress and the back wasn't lower. I was shocked that it was my dress and that they thought it was okay to even show me. They proceeded to tell me that I would need to pay to fix the alterations (even though I had been very clear about what I wanted). After much debate they agreed to take off the additional beading but they wouldn't fix the straps and made me pay to alter the back of the dress. After the back of the dress was altered and the beading had been slightly fixed it STILL wasn't the original dress I had asked for but they told me ... Read more

    Ndidi

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    4.6 out of 5
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  • Both my dress and veil were purchased here. The manager and her staff went above and beyond to make sure I know only got the dress I loved but that I got it in a timely manner. Very pleased.

    Kristin

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    1.6 out of 5
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  • I loved my dress, but the service AFTER my dress had been purchased was HORRIBLE. I ordered my dress from the Albuquerque store in April for my wedding on 10- 1-16. I was assured that I was well within the timeline of ordering with no rush. In June or July, I was informed that the Albuquerque store would be closing and I would be working with the Scottsdale store. That would've been nice to know BEFORE I ordered, so I could've taken that into consideration. Nonetheless, it happened, and AGAIN, I was assured that everything would be "just fine" and my order would not be affected whatsoever. I was still PROMISED that my dress would be ready to pick up in mid-August. Okay, fast forward to early September. I was being patient. At this time I'm dealing with Scottsdale, AZ store with Angela - the store manager. I live in a rural community about 120 miles from Albuquerque, NM. Stressful enough. Again, she PROMISED me that my dress would arrive "SOON". She would not tell me what "SOON" meant, ... Read more

    kait

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    2.9 out of 5
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  • I bought a veil here on sale. The consultant was kind and helpful and was not pushy. However it took a really long time for the veil to be complete. I kept calling on the days it as supposed to be done and each time I would be on hold for a long time while the consultants looked up my order. Each time they would tell me "I will call the supplier and see whats up and call you back" and never did I get a call back as promised. Eventually it came in and I was happy with the quality.

    Maureen

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    1.2 out of 5
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  • I would highly discourage anyone from purchasing any items from Demetrios. The company is very dishonest and misleading with information. I recently bought my bridesmaid dresses from this corporation, and after waiting months without hearing anything, I found that the store closed without any notification to brides. They ended up using their Chicago store to fill my order, which delayed everything. The dresses arrived three-four weeks AFTER the date that was promised. Additionally, they say their guarantee is that your will have your dress by your wedding date, but can come in within the WEEK of your wedding. If this was told to me prior to making our purchase, I would have gone with another store. I am extremely dissatisfied with their customer service, store policies, and their lack of honesty.
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