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Dress & Attire in ,
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4.0 out of 5
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  • 998 Reviews


    Paige

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    5 out of 5
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  • I had the best experience finding my wedding dress & everyone was so lovely to work with!

    Ashley

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    5 out of 5
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  • I had a great experience at the location in Phoenix. I had been to a shop right before Demetrios and it was horrible. I didn't want to end on a bad note, so I called Demetrios to see if they could get me in that day instead of on the day I was scheduled and they did with 30 minutes. The dress consultant listened to me and found the dress that is my dream dress. I got nervous when I found out the location was closing and I hadn't received my dress, but the New York office called and said that they were shipping my dress to me directly and gave me the numbers of seamstresses in my area. I have my dress in hand now and am scheduled to meet with my seamstress for fittings. Everything is in order.

    ashlee

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    5 out of 5
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  • My soon to be mother in law bought her wedding dress at Demetrios in PA 25 years ago, and I thought it would be sweet to make it a tradition. I went in with such a specific idea in mind, I thought I would never find my DREAM dress, but maybe something close to it. Cary, my consultant found a dress for me that hit EVERY point on my checklist. It is my DREAM DRESS! She was so helpful in making sure it was the perfect silhouette for me and finding the perfect veil to match. She made my day buying my wedding gown perfect. I am in love with my dress and super excited to get it in my size when it is ready. Thank you Cary for all your help and making my day so special and fun. On top of that, she gave me a great discount! Great service!

    Erin

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    5 out of 5
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  • I am so happy with my experience at Demetrios. After visiting about 4 different salons, mom and I went to Demetrios on a last minute whim. We found out they were having some great sales for the holidays and decided to check it out. From the first time we visited through my final fitting, my experience was amazing. The whole staff - consultant Rose, manager Rita, seamstress Angelica - were so sweet and made me feel like it was a very personal experience. I absolutely LOVE my dress. Rosa really listened to what I was looking for and found the perfect dress. Before the wedding day, I had about 3 fittings to get the fit just right. Angelica worked her magic and made sure that my dress fit like it was custom made to my body! I could not have been happier with the overall experience. And the look on my now husband's face at our first look said it all!

    Nadine

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    5 out of 5
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  • The dress was absolutely beautiful that I had purchased at a reasonable price at the Cherry Hill store. Minnie was so helpful and very pleasant to work with. Would definitely recommend. I had an excellent experience.

    Emily

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    5 out of 5
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  • My dress was beautiful, altered meticulously and everyone there was a joy to work with.

    Brittany

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    5 out of 5
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  • Beautiful dress and team! They were so helpful and professional!

    Rachael

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    2.9 out of 5
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  • I love my wedding gown, the consultant listened to me CLONE ANDREA - BUT the Schaumburg location closed and I now have to go to Chicago for alterations, the did give me $100 off alterations that start at $595. I will be looking elsewhere for alterations I have friends who have extensive alterations ranged around $250-$300. I wish I would have known sooner about the move. BRIDES shop around for alteration pricing! Great variety, beautiful gowns, one of a kind I love this designer!

    Rebecca

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    4.9 out of 5
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  • I worked with Nathalie and Erika at Demetrios (I came in two days back to back because I wanted to show my sisters the dress I was leaning towards). Both Nathalie and Erika were amazing and incredibly helpful They took the time to listen to me and offered their opinions and advice on styling which was extremely helpful. I thought I found 'the dress' and was ready to move forward but I went to another shop and had that "this is it moment". Don't get me wrong, I loved the dress I found here - it was so beautiful and unique but I liked another one better. The prices were reasonable and the customer service is superb. I even met with their alterations lady who was an absolute doll. I would highly recommend visiting Demetrios.

    Patrice

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    2 out of 5
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  • Although I was engaged on December 05, 2015, my wedding date was not until October 27, 2017 so I knew I had some time to pick out my dress. In Spring of 2017 I finally said “yes” to a gorgeous Demetrios styled dress. Unfortunately at that time, I didn't realize the stress and heartache I was about to endure by doing so at Macy's Bridal. After the initial purchase date I was back at Macy's September 8th, October 2nd, 13th, 20th for fittings and alterations. Even after that, my mother picked up my dress 2 days before my wedding and it was still wrong! So the morning of the day before my wedding my mother took it to a different seamstress for emergency dress surgery for some random woman to try and fix in hopes it would be okay for my wedding date. In the end, the morning of my wedding my mother adn two sisters were sewing my bra into my dress so finish the final touches. The seamstress was at Macy's was terrible!! Throughout all the fittings, she was constantly huffing and p... Read more

    Amanda

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    0.7 out of 5
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  • I can be honest and say I had a great experience the day I bought by dress. Now that the Legacy Village location is closed, this review is pointless. If I had to do it all over, I would. By far the worst retail / customer service experience I have ever experienced in my life! Now that my veil was "shipped" to me, I can finally said good riddance! I am so glad no more girls have to go through this awful experience! Would not have recommend this place to my worst enemy! At the end of the day, I still love my dress and pray all of the girls still waiting for theirs get them on time!

    Kelley

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    0.7 out of 5
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  • I'm getting married in August and haven't yet received my dress, so this review will be updated when I do. Until this point, this bridal salon as provided ABSOLUTELY HORRIBLE customer service. Communication between management and staff is nonexistent and I've been told different things about payment and discounts from numerous employees, and the miscommunication has cost me at least $400. When I brought my disappointment and complaints to the manager, she looked me right in the eye and said she was "sorry for the misunderstanding". AND THAT WAS IT. I had hundreds of dollars in Macy's gift cards I could have used to pay for this dress, and because of their lack of professionalism and poor management, I lost that opportunity and had to pay up front and with cash. Easily the most stressful part of the wedding planning process and would NEVER recommend anyone to this salon.

    Sarah

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    3.2 out of 5
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  • Picking out my dresses and my BM dresses was a great experience. Our consultant Gonja was incredible! Months after we all had our dresses one of my BM went for her alteration appointment to find the suite cleared out and closed. No phone call, no email nothing! No communication at all that they lost their lease and we would have to go downtown if we wanted to keep them for alterations. Of course being the bride that sent me into full blown panic since my alteration appointment was the next week. So incredibly unprofessional.

    Kristin

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    4.7 out of 5
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  • I knew I did not want to go to David's Bridal to look for my wedding dress. I did a lot of research to find the perfect place to shop for my wedding dress. I came across Demetrios in Cherry Hill, NJ through a suggestion made by my mom. When I initially went to just look, I tried on three dresses that caught my eye. By the third dress, I knew it was the one! I chose my dress about a year out from wedding. I was able to take advantage of a few sales at the time I said "Yes to the Dress". My two dress fittings went well and when it was time to pick up my dress, I was in love! My dress, veil, and blusher was everything I dreamed of. The staff I worked with (Andy, Marie, and the seamstress) were professional, kind, and personable. Thank you Demetrios for making my wedding dress dreams come true!

    Carrie

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    2.4 out of 5
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  • I love my dress but the store closed and did not even contact me to tell me. I went to my alteration appointment and the seamstress said they were closing 4 days later. I took my dress and the woman gave me her number and never called me back so I called another seamstress the lady at the desk gave me contact info for. She was nice but very confusing and said they were actually not closing anymore so I could still go there for alterations but they had a skeleton crew and were restructuring into a new store. I was way too nervous to use them at that point and had to find another seamstress.

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