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Dress & Attire in ,
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4.0 out of 5
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  • 998 Reviews


    Prianka

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    5 out of 5
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  • Through every step of the way BBD was helpful, courteous and amazing. My consultant who helped me pick my magical dress was so friendly and not pushy at all, she really made my experience memorable and was one of the reasons I ended up buying the dress. Once the dress arrived the alterations seamstress did an AMAZING job customizing my dress with several embellishments to make it the gown of my dreams. The dress ended up being only slightly over my budget due to my embellishments but still more than affordable and gorgeous.

    Lauren

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    5 out of 5
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  • My experience at Demetrios in Schaumburg was amazing! I worked with Carise at my first appointment and she was great! She was very friendly and welcoming. She grasped my style and found great dresses that matched that. The store had a variety of dresses that match anyone's style and budget. They had a surprising amount of long sleeve dresses, so for any bride looking for long sleeves-check this place out! I was stuck between two dresses so I scheduled a second appointment to try on those two dresses again and make my decision. The second appointment I worked with Carise and Bonnie and I finally decided on a dress! The dress came in 6 months after I ordered it (September-March) which was earlier than expected. Because I currently have a about 14 months until I walk down the aisle, I was able to take the dress home until I start the little amount of alterations I need. So in about a year, I'll come back with an update about the fittings! I am beyond in love with my dress and I can't wait... Read more

    Maria

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    5 out of 5
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  • I had an amazing experience. Karen helped me find my dress and it was amazing. I didn't exactly what type of dress that I wanted, but I knew I wanted a strapless dress and one of the dress she pulled for me among the ones I picked turned out to be the winner. It was a hard decision, but a fun experience. I loved every moment of it and the whole team was amazing.

    Rosalinda

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    5 out of 5
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  • I cannot express how grateful I am to have given Demetrios Bridal at Macy's of Lake Grove a shot. I knew what dress I wanted to try on but had been to several bridal salons and expected it to be another let down. I was so wrong. I was greeted as soon as I walked in and the place was empty. I felt like I had the whole place to myself (like a private shopping experience); who wouldn't want that?? My appointment was with De'Meisha and I can't tell you how fabulous she was with me (and my mom, sister in law and maid of honor). She made sure everyone was comfortable! De'Meisha suggested a few gowns and had no problem grabbing anything and everything I wanted to try on! Upon walking into the fitting room to try on, she looked at me and said that my dress was definitely here. I felt so discouraged knowing I tried on so many dresses prior to finding this one in a magazine but something about De'Meisha's confidence rubbed off on me. She was extremely respectful of my privacy, needs, wants, conc... Read more

    Ash

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    5 out of 5
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  • After going through 2 dresses, I still was not happy. Walked into Macy's Bridal 34th St. Herald Square in NY on 3/3/18 looking for a jacket to put over my strapless ball gown I had already purchased from a chain Bridal Salon. My wedding was 4/28/18. My Mom saw 2 dresses when we walked into the store that immediately got her attention that she asked me to try on "just because." I instantly fell in love and got that "feeling" everyone talks about they have when they know they have found their gown. It was perfect and fit me like a glove. I was the first to try it on too. HOWEVER, it was the sample dress that arrived 4 days prior and was the only one in the store. They let me purchase this gown although they would have to replace it (would take another 3 months) to have in the store. From the Demetrios Spring 2018 collection, brand new, unworn- it was meant to be and PERFECT! Expedited alterations over a few weeks and the entire team at the store were super helpful and accommodating to ma... Read more

    Shanae

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    5 out of 5
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  • I’m sad that this store closed down. The dresses by Demetrios are AMAZING. They even order in your closest size so that alterations are minimal. If you don’t know yet alterations can be expensive! During my dress experience, the staff even made suggestions I didn’t even consider, such as what veil goes well with the dress and adding off the shoulder sleeves.

    User2572804

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    5 out of 5
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  • I bought my wedding dress and all the bridesmaids dresses here for my June 2012 wedding, and it was a wonderful experience! Jessa was wonderful helping me find "just the right one" and listened to all of my specifics. She was very "real" and worked with me as I went back and forth in between a few dresses. She was also great listening to my bridesmaid dress requests, and it was quick and easy finding a style that fit all my girls perfectly. Demetrios also shipped the dresses directly to 3 of my 5 bridesmaids that were out of town. Great place to find a dress! Good selection and great service!! Highly recommend!

    Norman

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    5 out of 5
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  • Oh my goodness the selection of dresses is so unique I loved that I was helped step by step in picking out my dress. They do realize how important dress decisions are for a bride to be!

    User7381946

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    5 out of 5
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  • Had a great experience at the altamonte springs fl location. I said yes to the dress and loved the 2017 collection !! Can't wait to go back and pick up my dress !!

    Diane

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    5 out of 5
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  • My gown was gorgeous! It looked expensive but definitely was not :) My alterations even included a free steaming. I had a destination wedding and I even packed my dress in a suitcase. When we arrived I pulled it right out and didn't even needed a re-steaming on my dress!

    Kate

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    0.9 out of 5
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  • ‪@DemetriosBride my sister and I had a terrible experience with your company. We ordered bridesmaid dresses in December for a wedding in 2 weeks and just got them last week....talk about stress. I called corporate for a month straight this summer to "push the order" and almost every time I called I got a different answer and no one could say where the dresses were and when they were coming. It was awful and my poor sister was so stressed wondering if the dresses would make it for her special day. We had to make a plan b and luckily nordstroms is amazing and has way better customer service than your store or @Macys Chicago where the dresses ended up going to. We ended up spending over $200 to just overnight the dresses to the bridal party once they finally got it...overall Demetrios is seriously awful and not reliable and being 27 and having all my friends getting married soon I confidently will never use this company again and can't believe they didn't even offer us some money back f... Read more

    TAMERA

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    1.1 out of 5
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  • We visited the Brides by Demetrios store in Scottsdale and had a great experience and my daughter found her dress there and we gave them the money that night, etc. After they received our money, it went downhill from there. No one will call us back! They closed the store and no one contacted us to say they were doing so. They left a message that her dress was being sent to her at my address. We had talked extensively with them on the alterations that they would do for her, etc. and now this dress was shipped to us in a box. My daughter has called them a few times and no one will return her phone calls. Terrible customer service. I realize stuff happens but a phone call would be appropriate letting us know. I would not recommend this place. The fact that no one can simply call us back is not okay.

    Kayla

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    1.9 out of 5
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  • Disappointed with the quality of the gown. Looked nothing like the dress on the website. Would not recommend his bridal dresses.

    samantha

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    3.3 out of 5
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  • This location is now closed. I bought my dress there a while ago and it was good. It was an off the rack sample dress so it needed a lot of work. They assured me everything I wanted to change with the dress was possible. The location closed and somehow my dress ended up in Florida, so they had to ship it back to Arizona. I went to one of their recommended seamstresses who has her own business (Hayla Couture and Alterations in Scottsdale) and she was fabulous. Unfortunately, some of what the sales ladies told me wasn't actually doable with the dress, which sucked. But Hayla did a fantastic job considering all the work that was needed with the dress since it was so big on me, I highly recommend her for alterations!

    Taylor

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    0.5 out of 5
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  • DO NOT USE BRIDES BY DEMETRIOS. First, let me start by saying my dress is beautiful but the customer service is TERRIBLE. And this is why: 1) I went to the Scottsdale location and found my dress rather quickly, which was great. However, I was told that the store did not have space in the back to store my dress when it came in so it would be shipped to my house. But the real reason is would be shipped to my house was being that the store was closing a week later! So they completely lied and having to deal with corporate has been a nightmare. 2) Corporate called and said my dress would be here end of October and said they would update me with its progress. I didn't hear from them beginning of November so I called and they said my dress was running a couple weeks late. That would have been nice to know since my wedding is in December and I need to get it fitted. 3) Since I couldn't get my dress altered at the store since it closed, I called the three contacts they gave me and o... Read more
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