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Jewelry in Midlothian,
(877) 404-7464
Overall Rating
4.8 out of 5
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  • 37 Reviews


    Tim

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    5 out of 5
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  • Excellent. Christy was extremely helpful & knowledgeable. They were very accommodating and flexible with my busy schedule & we handled everything online and over the phone. The ring was slightly too big on the initial order, but they resized very quickly and without any additional charges.

    Sondra

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    5 out of 5
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  • I ordered a platinum engraved band with a beautiful floral design for my wedding band. It is absolutely beautiful and amazing quality. It shipped to me in about a week. I am highly impressed!

    Matt

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    5 out of 5
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  • I had looked all over for a band style and finally found it here. My wife loves it.

    Tom

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    5 out of 5
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  • Excellent customer service.

    Mark

    reviews
    5 out of 5
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  • Excellent customer service!!! We love the ring!

    Brian

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    5 out of 5
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  • I cannot believe how helpful my advisor was. The ring I purchased was beautiful, affordable, and a delight to my wife. Thanks

    User3644507

    reviews
    5 out of 5
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  • I have had nothing but good experiences dealing with Danforth Diamond. Danforth was an incredibly valuable resource, while I was deployed to Iraq, in finding just the right wedding ring for my wife. Danforth will always be my first choice!

    Bryan

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    5 out of 5
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  • Wonderful customer service and really easy to work with. I can't say enough good things about Danforth Diamond and the experience I had. I would definitely recommend them to anyone looking for jewelry, especially engagement rings.

    Ryan

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    5 out of 5
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  • Excellent service and a beautiful ring!

    User2952911

    reviews
    5 out of 5
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  • Love my ring! And my husband says they were easy to work with in selecting the stone and emailing back and forth.

    Matthew

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    0.5 out of 5
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  • About one month ago, I ordered a wedding ring that my fiance chose online from Danforth Diamond. Here's a rundown of the issues I have encountered with Danforth's services thus far: 1. I never received a receipt. This isn't a major problem since I can access my order number from their online portal, but it's still something that should be fixed. 2. After three weeks (and several days after the expected ship date), I tried calling their customer service number to get an update/tracking number for my order. For 10 minutes, I stayed on the line as it continually rang, then played a message indicating that all agents were busy; then then call ended. I tried again, and it was the same result - ring, recording, hang up. 3. Next, I tried using their online chat tool. After 20 minutes of continually entering messages, someone finally responded. They indicated that the ring was delayed (not indicated elsewhere), and that they would need to give me a call to explain more. I gave them m... Read more

    Robert

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    4.9 out of 5
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  • Danforth Diamond has been wonderful to us. When I want quality jewelry I go nowhere else. Everything I have purchased has exceeded my expectations and they have been easy to work with and always helpful. I have recommended them to friends and family.

    Alexandra

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    4.5 out of 5
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  • The ring is beautiful. Customer service is very friendly and efficient. Returns are easy and fast.

    User3643407

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    4.5 out of 5
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  • I received my engagement ring in wonderful condition. However, I ordered it with a wedding ring set and did not receive the wedding band initially. One quick phone call and the matter was solved. I received it in the mail within the week. Although this was only a minor setback associated with any large business, it was handled with care and professionalism.

    Shawn

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    4.2 out of 5
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  • They sell bands and diamonds separately and they can put almost any diamond onto a band. Becareful of the EGS grading, they are a LOT more lax compares to USGS
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