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Venues in Carrollton, Texas,
(972) 416-1416
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4.0 out of 5
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  • 54 Reviews


    Mahir Chaudhry

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    5 out of 5
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  • experience with Nadia and the entire team. Unfortunately due to COVID-19 the event had to be postponed as per city guidelines and that is understandable . The entire Dallas Palms team kept me well informed throughout the past two months and was easily accessible. They notified me that they would reschedule my event free of charge when the banquet hall opened. I am now looking forward to my upcoming event with them next month. I wholeheartedly recommend this banquet hall for anyone in the Dallas area because they truly make you feel like family.

    Jerrica Guerra

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    5 out of 5
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  • My husband and I were married at a local church and only had our wedding reception at Dallas Palms. From the time we stepped in the door, we were greeted warmly, professionally, and eagerly. Everyone we met was legitimately happy for us and wanted to help make our event memorable. They kept us well-informed of timelines and what was happening and would frequently advise us on the best way to implement any ideas we had. If you are lucky enough to have Cathy as your event planner, know that you are in very capable hands and that your event will be even better than you had imagined. She made the daunting tasks of organizing, ordering, planning, sampling, taste-testing, and decorating for the reception seem like a breeze. I had no idea what I wanted for decorations; Cathy looked at all 12 photos of random floral vases and sparkly fairy lights I had managed to snag from the internet, put this tiny bit of information together with our wedding colors, and managed to pull an entire glimmerin... Read more

    responded with the following comments.

    Thank you Jerrica, we really appreciate your positive feed back and look forward in having you here again for all your future events.

    Zena

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    5 out of 5
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  • Absolutely loved the staff! Cathy and Amanda took great care of me from start to finish for my wedding. They took the stress out of planning a wedding. My wedding day was perfect, the food was awesome, and we had a lot of fun! Thank you Dallas Palms for making my wedding the best day of my life!

    Sanam Warsi

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    1.2 out of 5
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  • We had the WORST experience with Dallas Palms. When we first signed our contract with Dallas Palms they asked for a deposit and as per the contract we were suppose to give our final payment 2 weeks before the event. But right after giving our deposit, Dallas Palms started contacting us every month to make payments. They said its their policy we have to make payments each month (which was not part of the contract). We gave them all the payments as per their request and kept our end of the bargain. Our event was scheduled for April 4th, 2020. Dallas county imposed a lockdown on March 15th and wedding ceremonies were not allowed. Our event was a mehndi event and it was time sensitive as the bride and groom were moving to California. Dallas Palms kept on insisting that we reschedule to a later date knowing full well that it will not be possible for us. We asked them for a refund as their was no event on the scheduled date but they were extremely rude. They kept insisting that we ei... Read more

    Estelle Gregory

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    4.6 out of 5
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  • The vision I had for my wedding turned out surprisingly beautiful. I was a bit nervous planning because I put a lot of trust and vision with the coordinator who kept giving me the assurance I needed. I made sure to point out what was important to me and Cathy followed through. Everything I requested they honored and accommodated to their best. Overall I was happy and grateful everything turned out beautiful. My guests were happy and everyone enjoyed themselves. My only concern is the Fila mignon we had several tastings but the meat turned out really tough and some felt the fish was a bit dry. It seemed to be a hit and miss for certain tables. Overall Dallas Palms did not disappoint. The staff was gracious and always pleasant. My experience was wonderful. I definitely recommend those who are seeking quality experience but on a budget.

    Tamrah

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    4.8 out of 5
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  • The Dallas Palms staff was a joy to work with! Everything turned out great!

    responded with the following comments.

    Thank you so much Tamrah! It was our great pleasure to work with you on your most special day! We appreciate you so much and wish you the very best! We look forward to partying with you again soon! Your Dallas Palms Family

    La'toya Meecat Harris

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    2.2 out of 5
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  • If there is one thing that I could go back and change about my wedding it would be using this venue. They suck you in by making you think you are getting such an incredible deal for under $10k and then you soon realize that if you want anything other than basic everything, its gonna cost about $10-15k more. If you go to the view this venue, MAKE SURE you take a professional with you who knows all of the questions to ask and be sure EVERYTHING is in writing. I paid about $1300 for flowers to be placed on the staircases during the ceremony. As I am walking down the aisle to my now husband, that was the first thing that caught my attention. NO FLOWERS! I could've burst into tears right then. They tell you one thing one day but later remembers no part of that conversation. My coordinator even stated how difficult this venue was to work with. They make it sound good saying that everything is included but that is so not the case. Beware!!! Janet the receptionist was always very pleasant.

    Mumtaz Malik

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    2.2 out of 5
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  • The place is dirty unkempt dingy and mirror in the bridal dressing room broken with torn carpet but what I regret the most is the attitude of Nadia . She gave an appointment for the decor and behaved as if she was not interested in our business as she gave almost the same time to another party.Holding my son’s valima reception there has left a bad taste in my mouth and I regret the day I chose this place. A great gap between promises and delivery.

    responded with the following comments.

    Thank you Mumtaz for your feed back as it helps us make our service more exceptional. I am very sorry for your unpleasant experience with our venue and do wish to be able to offer future services with a more pleasant experience. As far your decor appointment, certain days of the week are extremely busy for us and if we have multiple clients waiting, we have to ensure that every client is given equal time and make sure that every client is equally treated and there is no distinction. We did receive excellent reviews on our food and service for your event from several of your guests and we do hope that your overall experience was a good one. Look forward in seeing you again!!! Wish you a very Happy New Year!

    Vanessa

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    4.9 out of 5
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  • I was not really sure of what to expect but Wow was it beautiful! Food was great, many compliments on how well the food was seasoned, I would definitely recommend.

    christabel

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    2.9 out of 5
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  • The place is very beautiful...but I expected much more from them ...there alcohol policy is not good and even though I bought mine from them my guests complained that they were being sold and the cocktail hour I paid for wasn't utilised too....they are also not that flexible my reheasal dinner was rushed.

    T

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    0.5 out of 5
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  • I attended a wedding here and the staff made it pretty clear they were focused on trying to clear us out instead of helping the couple have a successful wedding. The venue was theirs until 12:00am but they were throwing away the food by ten. We went to get cake and watched them just throw untouched plates into a pile and take them to the back. We asked where the cake was - after watching this - and they said "there's no more cake" in a very rude tone. It was supposed to be open bar - prepaid per person - but they kept running out of bottles and saying there was not anymore. There was an older bartender that was very nice but wanted to be by the book and management wouldn't let him serve - still helpful and nice but suggested to me it was more of a management issue. The groom actually had to come out of reception and tell them to start serving. Groom's father discussed the issues with management but it didn't seem to make much of a difference. When they were putting the food on the tabl... Read more

    responded with the following comments.

    Mr. T, Thank you for sharing your insight and experience. We are sorry to hear that you were disappointed with the service at the wedding you attended. We did our best to follow the bride’s instructions. The food was served for an hour and a half, conforming to the food industry standards; after that food is unedible and dessert was being asked to be served. Dallas Palms’ staff always saves the cake from the party for the bride and groom, it is never thrown away. In addition, drink tickets are distributed on a first come first serve basis, and the bride and groom bought tickets for the 200 guests only. At Dallas Palms, we take pride in all the weddings we host, and make sure everything is taken care of. Unfortunately, some of the issues you mentioned were a little out of our hands as we were trying to create a smooth night for the bride and groom. We apologize for the inconvenience and hope you are able to understand why this happened. Please reach out to me personally so that we can further discuss your concerns and make this right. Thank you for taking the time to write us a review.

    Carla

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    1.8 out of 5
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  • This venue is absolutely beautiful and that is what will attract you. However, beware of CATHY! While the venue is great, Cathy not so much. Cathy should be fired as I feel she destroys there brand! 1. Her energy is totally phony. She pretends to be really helpful and caring to your face but I found out through some of my vendors and my personal coordinators that she was bad mouthing me to them! They didn't like her either and got the same vibes I did. 2. She blamed me (the bride) for damage to the photo booth. Yes, I requested the photo booth to be placed outside. Myself and the vendor asked if there was voltage to support and NEVER did anyone say to me or the vendor that this may not work. We were both under the impression that obviously if I requested for it to be outside and no one contested it that it must not be an issue. Well, the photo booth completely fried and Cathy told the vendor I wouldn't let her put the photo booth inside like she request! 3. I paid good money for t... Read more

    lisa

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    3.7 out of 5
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  • They have everything you need, very nice . The service was great ,You do have to pay for all the upgrades its worth it if you wont a Luxury,Upscale wedding. I will recommend this place for any event. the manager work with you and understand its big day . Lisa

    Habeeb

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    2 out of 5
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  • AVOID THIS VENUE. NOT WORTH IT.

    Farha

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    3.4 out of 5
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  • Overall, everything was great at the venue. Staff were very welcoming and helpful. They were able to coordinate with the florist and caterers for us, which was extremely helpful. On the day of the wedding, we had their decorator and day of the event coordinator present. The only thing that was an issue was the table numbering. It was all over the place and the sides were switched.
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