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Venues in Dallas, TX,
(214) 515-6513
Overall Rating
3.9 out of 5
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  • 84 Reviews


    Lise Derosa

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    4.4 out of 5
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  • We had a very small wedding planned May 19th, 2019, for the Poetry Garden. But it rained torrentially the day before, so when we got to the Garden, the Poetry Garden was too muddy to use. There was no one there to direct us. My family had to run all over to find someone to tell us what to do instead. There was much confusion and it cut into our picture time with our photographer, Stephanie Ray Photography. In the end though, we were guided to the Orchid Hollow, which is absolutely stunning! The sun was out, the birds were singing and it was a wonderful place to get married!!

    Kathleen

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    3.4 out of 5
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  • We loved working with Wallace Ann at the Dallas Arboretum. She was laid back but professional and walked us through our rehearsal and big day. Unfortunately the front staff were unprofessional. One of our guests tripped on the property, skinned her knee and was bleeding. She asked for a shuttle service to our location. Someone at the front stated "No, we can't do that." Our injured guest had to hobble down the cobblestone path to our location. We also were unable to have access to a shuttle and had to walk to our location. This incident and other outside factors prevented us from starting our wedding on time. If it wasn't for Wallace Ann I would not recommend this venue. She was a star through out our entire event.

    James Adkins

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    5 out of 5
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  • Amazing Venue!! Amazing Staff!!

    Dara

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    5 out of 5
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  • I’m so please with the Dallas Arboretum! We used the Camp House for our wedding venue, using the Secret Garden as our ceremony site. All our guests commented at the beautiful location. We really lucked out on weather too. It was great that they give you a rain continency plan, so we could quickly move our ceremony and reception inside of the Camp House if it rained. My only regret is that we couldn’t serve red wine at the historic venue but I also understand that it’s to protect the beautiful venue. Our wedding events manager was Wallace Ann. I cannot say enough amazing things about her. She really took the lead at the wedding and worked hand in hand with our wedding coordinator to ensure everything went perfectly. Wallace Ann is a rock star and you’re lucky if she’s your events manager! Photos below are by Lily Hayes.

    Anastasiya

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    5 out of 5
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  • Since day ONE I knew I wanted to have my ceremony at Dallas Arboretum. After a long debate with my husband and with the help of my MAID OF honor we decided on SUNKEN GARDEN. It's incredible beauty and open location , was perfect for us to enjoy every second of our wedding . Rachel Leo was so kind and helped through every step . With my last choice of music , she coordinated everyone in timely manner, the evening before, soI walked to my future husband and got there before the music ended, without a rush thrpugh. (We had a whole bridal group, flower Girls, ring bearer and sign bearer walk to one song). Thank you for all ur help.

    Sarah

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    5 out of 5
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  • We had both our ceremony and reception at the Dallas Arboretum, and could not have asked for a better experience! The ceremony was in the Jonsson Color Garden, and the reception was in Rosine Hall. We chose Rosine since it was the only venue with a rain back-up plan that didn't involve putting up a tent (super expensive) and because it was the only one that could hold our ideal guest count (around 200). From beginning to end, the Arboretum staff was great to work with! Our coordinator was Sammy and she made the planning process so easy and stress-free. She was also quick to respond to questions and offer advice based on what she had seen in her experience. I would recommend the Arboretum to anyone looking for a venue!

    Jane K

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    2.4 out of 5
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  • I was really looking forward to having my wedding at the Dallas Arboretum, especially since I had seen how beautiful the venue was from my frequent visits there. However, I was sorely disappointed with the overall experience of having my wedding at the Dallas Arboretum. The downfall of using this venue included the lack of responsiveness to questions (I would have to send emails multiple times to get a response, and my contact was not always available via phone), not being given enough information to prepare for the day of, and receiving misleading information from the get-go (from the multiple different people I had been shuffled between via email, before an official contact person was assigned to me; but then, even my contact person gave me incorrect information up to the week of the wedding). Because I was planning everything on my own without a planner, communication was very important for me, and the above factors made wedding preparation a nightmare. It was very stressful to ... Read more

    Kevin

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    4.8 out of 5
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  • We initially booked our ceremony and reception all together at the Arboretum. After determining that that might have been a little out of our budget along with the understandable restrictions (approved caterers only, limited decoration abilities), we opted to only have the ceremony. The Arboretum was very accommodating in allowing this change. As the date came closer, the forecast was looking worse each day. Our only rain plan was to use whatever was available at the Arboretum. Fortunately they did have a tent set up already. We enacted the rain plan the day before and were set up under a beautiful tent that worked well as a substitute to the Sunken Garden. The rain held off right after we walked off the aisle, and we were allowed to use the rest our our booked time chilling in the Alex Camp House to see if the rain let up. Pros: The Arboretum knows how to handle weddings, and are willing to accommodate most reasonable requests and work with you. Cons: A few times I tried... Read more

    Haley

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    1 out of 5
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  • We excitingly booked the Arboretum for our wedding as we love this place and got engaged here. Everything was exciting, aside for some restrictions, up until the week of. It’s storming this entire week. When we booked our wedding coordinator with the Arboretum ensured that we would be able to work out a rain back up plan since it’s extremely unlikely those buildings would be all booked on a weekday morning. Well, they were booked and now they cannot accommodate my wedding or guests. They said we’re welcome to still have the wedding in the thunderstorm! So we ended up having to cancel, plan my entire wedding somewhere else in FOUR days, and out of the thousands that were paid they only agreed to return 25% and also wouldn’t return the security deposit placed for damages. So we lost thousands, my dream venue, and I didn’t get to enjoy the week of my wedding trying to plan a whole new one in a week. AVOID this location, you may get lucky if the weather cooperates but it’s a ma... Read more

    Kyle

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    4.9 out of 5
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  • I could not have asked for better service. The attention we got for the price we paid was outstanding. Rachel and her team gave us a Plan A, B and C in case there was rain on our wedding day. It did rain on our wedding day and the Arboretum adjusted their plans to provide us with a beautiful venue for our ceremony that was everything we could have ever wanted. The grounds are gorgeous and the set up could not have looked better for our photos. I would recommend The Arboretum for all Weddings. We are still getting compliments from our guests on the location. Thanks Again!

    Candice

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    1.2 out of 5
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  • Be warned!!! We're almost a month out from our wedding (which ended up being lovely - at another location), so I'm not writing this email in an emotional fit, but I do believe brides need to be warned. My experience with the event-side of the Arboretum was a nightmare & the more I talked to Dallas wedding professionals, the more I realized my story wasn't unusual & some professionals aren't even willing to work with them after their clients' experiences. There were multiple issues, but I'll begin with my "nightmare" issue. We communicated from day one (verbally on our tour & in writing on several other separate occasions) that we would need a tent for our wedding reception, as there was no appropriate rain-plan. Even though the arboretum has been working with one tent company for over 10 years, we were told we'd get information on tent pricing after we signed a contract and were assigned a coordinator. After we were assigned a coordinator, it took her 3 weeks to get us an answer ... Read more

    Gus

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    4.1 out of 5
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  • The arboretum was a wonderful venue and was a pleasure to work with. It is expensive, so that is a point to keep in mind. However it is well worth the cost.

    Brandi

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    2.2 out of 5
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  • The first time I visited the Dallas Arboretum in 2011, I knew I wanted to get married there one day. When it came down to our time to book a venue, this was a no-brainer! Cathy (who is now retired) was AMAZING showing us around, giving us the details and securing our date. That's when our experience went down hill. We started with numerous invoicing and over payment issues, went through 4... yes FOUR different wedding coordinators during our planning time and nothing was communicated between these employee turnovers, so we'd have to get the new coordinator up-to-speed after they went dark on us for weeks at a time. One even moved to Europe and we had no idea! You pay a lot for this venue and nothing, besides garden chairs and a few bare tables (should they be available) come with your reservation. You will need to plan to bring in every vendor and their coordinators do not help with that process or during your wedding day-of. I don't even recall seeing an Arboretum wedding plann... Read more

    Mary

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    3.3 out of 5
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  • We were very happy on our wedding day- the ceremony (color garden) and reception site (Rosine Hall) were beautiful. We loved that we could stock our own bar, and vendor lists were provided. We also rented our linens, chairs, and tables through the venue (in addition to the ones provided with the original payment), which was nice to do that all in one spot. While our wedding day went off wonderfully, the planning process with the Arboretum's staff was stressful. About 3 months before our wedding, the Arboretum told us would be closing off about 1/3 of our reception site for a future garden, including one of our ceremony site options (the gazebo). There was no discount or support when we asked because in the contract it covers the Arboretum making any changes to the sites they want to. Our first coordinator- Jacy- was wonderful but sometimes was hard to get a hold of. Our second coordinator that took over for Jacy about two months before the wedding was difficult to work, rude, and w... Read more

    User6780436

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    0.5 out of 5
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  • Sure, the scenery is fantastic but the rest leaves less to be desired. As a guest of a wedding at this venue, at minimum I'd expect the staff to be able to direct me to the garden the wedding is at. I (among other wedding guests) received entirely wrong directions and was walking all over the gardens. With all the wrong directions, I was hot and late to the ceremony. The guest experience at this venue is pitiful. Put a sign up or better yet, train your staff!!!
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