
Kathleen
reviews
Quality of Service: | |
Responsiveness: | |
Professionalism: |
Value for Cost: | |
Flexibility: |
I was extremely excited to work with them. I made sure to tell them exactly how big I wanted my cake, how many it was feeding, design, flavor, etc. I waited a month since I heard nothing back on social media. I asked again for a price on the cake with the specs I provided them. They would respond back with vague answers instead of telling me what I asked. "What is the price?" I was told, look on our website. This is from the website: "Pricing may increase due to the complexity of design and time involved in realizing the artistic vision. We are happy to work within your event budget and encourage you to contact us for a design/tasting appointment so that we can discuss your cake order in person. We feel meeting with someone face-to-face and getting to know their ideas is the best way to plan a spectacular cake!" So more or less, they just beat around the bush, knowing that the provided info on their site was vague and after I provided pictures and specs of my cake, they still would not... Read more