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Cakes in Jacksonville, FL,
(904) 316-7013
Overall Rating
4.8 out of 5
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  • 53 Reviews


    Jennifer

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    5 out of 5
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  • This company was the only one who had my flavor and may i say OMG it was amazing, it melted in your mouth! everyone at my wedding talked about how good it was! The designer herself is super sweeet! My wedding cake picture is actually one here, i could believe that, its the precious moments topper! my theme was disney and she nailed it! she would call or email me to tell her ideas or a change she would possibly have to make! Best cake I've even had and usually at wedding they aren't that good, but please book with her you won't regret it!

    responded with the following comments.

    Jennifer, We are more than thrilled that you and your guest were well pleased! Thank you for giving us the pleasure and the opportunity to serve you, with one of the most important events of your lives. And for such an outstanding review. I say this time and time again, it is YOU the couple, that makes doing what is the best so much more easier because of your sweet and respectful attitudes. I can't stress enough how important this is to an artist. YOU make us want even more to do the best for you. THANK YOU!

    Michelle

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    5 out of 5
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  • They will design any cake you like. They are very talented and amazing, professional and willing to listen to all of your suggestions.

    Yolanda

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    5 out of 5
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  • Ms. Diane was professional, she provided friendly service, and most import the cake was delicious. She pays attention to every detail and everything you ask for, because it shows in her work. From the colors to the elegant design it was gorgeous. My guest along with the most important the guest of honors really enjoyed the cake. I can say it was truly made with love. From the time I met with Diane to discuss what I wanted she made the entire process all about me and what type of event I needed the cake for; I really love her for that. She added a special touch to my very special event. This was not my first time using D & D Cakes for an event and will definitely not be my last time. I will tell anyone if you’re looking for a cake with a special touch as well as a great taste contact Diane with D & D Cakes, you will not be sorry. Ms. Diane, words can’t express enough how we loved the cake.

    User5104712

    reviews
    5 out of 5
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  • Mrs. Diane was awesome through our entire process.She was flexible with her time and wanted to make sure that all of your questions were answered. Her level of professionalism is amazing. She had an anointed spirit. She set up our cake tasting and won my husband over. He loves cake and can be very critical, however he are all the samples and smiled happily. Ms Diane also worked on her own time to create a designator us that was cohesive to our decor. D&Dcake designs will deliver on the type of product that you desire. We are forever her customers.Thank you for being apart of our special day.

    responded with the following comments.

    Mrs. K. you are such a sweet, kind and honest person. I've stated this fact before, that it is so much more easier and comforting to be able to work with brides that have such a warm respectful personality. To an Artist, a good relationship with a client truly makes a difference. We strive to pleased all of our customers but when we meet brides with such an extraordinary personality, it makes us produce an even more extraordinary product. May God bless the both of you and stay as sweet and wonderful as you are.

    kimberly

    reviews
    5 out of 5
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  • I did a destination wedding and Ms. Diane made everything so effortless and easy. I couldn't have been more happy with the appearance, delivery, setup, and taste. Everything was Amazing!!!

    responded with the following comments.

    Each wedding cake provides a new experience for us. We are so very thrilled and appreciative of what has been added to our experience from designing your wedding cake. Again, Thank you.

    User4687754

    reviews
    5 out of 5
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  • Diane is a such wonderful person, very professional, very kind and very respectful. Diane always return calls and emails back, she's ready to do everything the customer wants. I would like to thank you so much for our Beautiful wedding cake, me and my husband were so quite happy at how lovely the cake was and everyone of our guests commented on how excellent it looked and tasted. I Strongly recommend Diane to anyone else who needs any type of cakes. Once again we thank you.

    responded with the following comments.

    Our utmost thanks to the both of you for allowing us to create such an elegant and most elaborate wedding cake. Each cake is such a new and exciting experience for us. Which is one of the reasons why you deserve our sincere thanks. Each of you are allowing us to expand our creativity which is making us improve every day with what we do. Thank you, Thank you and Thank you!

    Amanda

    reviews
    5 out of 5
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  • Excellent, accomodating, and so kind!

    Peter

    reviews
    5 out of 5
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  • Diane and her team were great. From our initial meeting to delivery of the cake, everything went smoothly. Diane was always proactive and promptly returned calls and emails any time we had any questions for her. Highly recommended.

    responded with the following comments.

    Peter, a most sincere thank you for taking out the time from your busy schedule to rate our services. We can't say enough how it is you, the client which makes us excel at what we do. Personalities such as yours makes our work so much more rewarding and with such a demand, with wanting to please you. Thank you again for the thoughtful note which you gave to our staff. Again, and again, YOU ARE THE HEART OF OUR SUCCESS.

    Joni

    reviews
    5 out of 5
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  • Great attention to customers needs. We had a heck of a cake to order and she still came through and it came out very close to the original though we had. Great job Diane!

    Teresa

    reviews
    5 out of 5
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  • We were just thrilled with Diane at D & D Cake Design. Our groom only liked white cake with vanilla UNTIL he tried Diane's cakes. He's a convert now and that speaks volumes as to the quality of her products. Going to use her for the grooms birthday cake from now on!

    User3128587

    reviews
    5 out of 5
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  • Diane was highly recommended to me after a friend's wedding. She was THE BEST to work with. She couldn't have been any nicer and she did everything to provide a special cake for our wedding day. After going to meet with her- the hardest part was choosing which flavor of cake we wanted. Everything was absolutely delicious! I would definitely recommend Diane to anyone, and I'm so thankful for her effort and service!

    Lissis

    reviews
    5 out of 5
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  • We contacted Dianne with d and d cake designs for a steampunk wedding cake with less than a week notice. The service was just perfect, and the cake amazing. The bride and groom loved it, it was our gift to them, the rest of the party guests also loved the cake, it looked beautiful and it tasted really good too. Dianne really did a fantastic Job, she fit us in in such a short time and she nailed the look of the cake. We were very pleased with the entire transaction. We would definitely do business again in the future

    responded with the following comments.

    Thank you Lissis. We cannot express enough how it is the customers which allows us to perfect this art. We are challenged with request that we are unfamiliar with frequently and by completing these request, yes, this is what makes us better at what we do. So again, it is you that we are most appreciative to. Thank you.

    Brooke

    reviews
    5 out of 5
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  • Mrs. Diane recently provided service for my wedding cake. She is a wonderful lady and was a pleasure to work with. The whole experience was perfect from picking a design to the day of service. We were scheduled to move to Hawaii and made a last minute decision to have our wedding before we left. We had around 20 days to put the whole thing together and I had no clue what I was doing. Ms Diane was so helpful and was there personally to set up and make sure everything was taken care of. The display was beautiful. Plus everything tasted amazing!! We had cupcakes, as well, and many of our guests admitted to eating two or three. My Confession: Me and my husband already ate our anniversary cake too!! I know your supposed to wait but we couldn't help it!! It was so good!

    responded with the following comments.

    Thank you Brooke. You were such a beautiful bride.

    User3374831

    reviews
    5 out of 5
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  • Miss Diane is a very professional business woman. She gave us several options to choose from and we had a cake tasting several months before to see the quality of her product. The tasting was very helpful and we were able to make good selections for the event. Her product was very moist and tasty. Usually wedding cakes are dry and very tasteless, that was definitely not the case with this establishment. She bakes an awesome cake. We had the chocolate with white chocolate filling, the Italian cream with the traditional cream cheese filling and the Red Velvet with the cream cheese. All were excellent and I received many favorable comments. That is exactly what you want when you have family and friends in for an event like a wedding. You will not be disappointed!!!

    responded with the following comments.

    Thank you for this excellent review. We promise to continue our focus on improving ways to make your special day, one in which you will want to remember.

    User3136988

    reviews
    1 out of 5
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  • Unfortunately, I can't recommend D&D Cake Designs. My experience with Diane was disappointing. My fiance and I went to her for a taste testing and loved the samples. They were moist and had a homemade feel to them. We both agreed that she would be the one to make our cake. I had high expectations for the taste of the cake, but not necessarily when it came to the design and structure of the cake. I saw pictures on her website of cakes that she had previously done and was realistic with what she could deliver. I knew my cake would not look like the ones that you see in wedding magazines. However, our biggest concern was with the taste of the cake. Overall, I spent about 2 1/2 hours of face time with Diane discussing the details of the cake to make sure that we were on the same page. Fast forward to my wedding day. I came down to look at the cake and saw that it was a little lopsided (not sure when or how it happened) and the color of my flowers didn't come close to matching the swatch ... Read more

    responded with the following comments.

    To our customers: D and D Cake Designs will never intentionally disappoint you in any way. We will gladly listen to any complaint and will take full responsibility for any such error (s) on our behalf. Customers please understand that it is most difficult to deliver a refund on a cake which was completely consumed and when asked was there a complaint by quest and the response is no. Not one slice was saved for D and D to taste. When matching colors, brides do understand, that matching sugar and petal dust with fabric is difficult, we can only do our best with matching colors as close as possible, this is usually understood by brides. Fondant is NOT buttercream. Fondant has its own distinctive elegant look and although we can deliver a very smooth buttercream, it is still not fondant. Please, please understand that when you choose a fondant cake but your budget will only allow for buttercream, it should not be expected to receive the appearance of a fondant covered wedding cake. We do take pictures of our cakes, (lovely vine) which is shown on our website in the wedding gallery and this cake was perfectly straight. We have no control of what may happen once we have left. Again, we will never intentionally disappoint any of our brides and go above and beyond to make certain that each bride is completely satisfied. As professionals, we will not state other factors involving this situation, our only concern is to avoid this from ever happening again.

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