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Travel in Arlington,
(817) 586-8476
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5.0 out of 5
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  • 33 Reviews


    Jabri

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    5 out of 5
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  • At the start of our journey my husband and I searched in many places for a travel agent to assist with our upcoming destination wedding and we are so grateful that we found Amanda Ricks with Custom Escapes. She was amazing from start to finish! She assisted with helping us narrow down our wedding destination location to Dominican Republic, to assisting with planning & coordinating for all of our guests from all over, to being a liaison with the resort and wedding venue, to assisting with our honeymoon on a seperate trip. Her communication, professionalism, heart, and knowledge made our experience top notch. She wore many different hats for us and handled unforeseen circumstances on several occasions with grace. Our wedding turned out beautiful and overall we would highly recommend her for anyone planning a destination wedding. We are so blessed to have had her leading our wedding & travel planning!

    Jessica

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    5 out of 5
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  • When looking for a travel agent, I searched for one in the DFW area in Texas, as that is where my husband and I live. I searched and found Custom Escapes Travel, called and spoke with Amanda whom made me feel at ease with the anxiety I was feeling with planning a wedding in Mexico. Shortly after speaking with her, we signed a contract for our October 2015 wedding. The fact that she was in our area, did not even matter, she handled everything promptly over the phone and via e-mail so anyone, anywhere would be VERY WELL taken care of if they chose her and Custom Escapes! Many of our guests came from all over the world, and she handled communicating with them, and their travels at ease!!!! Our guest list was 75 and 90% of our guests used Custom Escapes and had nothing but great things to say about Amanda! She was knowledgeable about our resort, excursions, and had advice about how to deal with my wedding coordinator at my resort due to delayed responses and even offered to call! Thanks t... Read more

    Brooke

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    5 out of 5
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  • My husband and I would like to recommend the services of Amanda Ricks with Custom Escapes Travel. She was an absolute asset to planning and coordinating our destination wedding in Cabo San Lucas, Mexico. She not only coordinated travel for all of our guests (resort accommodations, along with flights), but also served as our wedding planner, and acted as a liaison between us and the hotel coordinator. She did an absolutely fabulous job in juggling a fairly large destination wedding. We could not have done it without her! She even made a trip to Mexico several months prior to our wedding and stopped by our resort to meet with the hotel coordinator in person; and she then reported suggestions back to us based on what she saw at the resort. She was a very hands-on service provider and directly communicated and set-up travel with all of our guests with the utmost professionalism. She really went above and beyond to make our wedding celebration special, and she was crucial in educatin... Read more

    Sarah

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    5 out of 5
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  • Amanda was amazing! She helped me plan everything from the resort, flowers, photography, transportation she took care of it all, along with all of the travel arrangements for my husband and myself as well as all of our guests. We couldn't have asked for more, everything was absolutely beautiful and went so smoothly. I would highly recommend using Custom Escapes if you are planning a destination wedding or even just planning your vacation. The value is unbeatable and she will make everything so easy for you! We will most definitely be having Amanda plan all of our future travels! Thank you again for all of your help! Sarah and Thomas Welborn

    Kristina

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    5 out of 5
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  • I was hesitant to contact a travel agent I'd found online, but everything turned out absolutely perfect thanks to Amanda! She was very easy to work with and knowledgeable about resort amenities. She mailed out useful information a few weeks prior to our trip, which was extremely helpful. My husband and I stayed at the Secrets Capri in Riviera Maya, and we loved everything from the hotel room to the delicious food. Amanda made the process of planning our honeymoon so much easier, and I will definitely be recommending her services. We can't wait to have her help us plan another trip!

    Candace

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    5 out of 5
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  • Amanda is amazing. Not only did she arrange for travel for all of my family and friends, she helped plan my wedding and it was the perfect day. you always hear that planning your wedding is the most stressful thing you can go through but she made it fun because I didn't have to worry about anything. All of the details were taken care of and I couldn't have been happier with the way it all turned out. I can't wait to go on another vacation and will definitely call her again. I have already passed her information on to a lot of people looking to travel.

    User3948418

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    5 out of 5
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  • Any girl would be sure to say that the most important day of their life is their wedding day. When it comes to your wedding day, the vase amount of elements that go in to the planning is absolutely overwhelming especially when it’s a destination wedding! It was my dream to get married on a beach with my family and friends present. I knew that we needed someone we could trust to help us get everything in order. Amanda Ricks, with Custom Escapes, was my fairy god mother. She was absolutely the best person we could have had be a part of every little detail in our wedding. Amanda was there each and every step of the way, with coordinating with the resort to find the right vendors for our event, helping us pick the décor, flowers, the location, DJ, and so so so much more. Amanda not only kept us on track with our time frame and budget, but also successfully coordinated the travel for my family and friends to be there as well. Brides look no further, hiring Amanda is the best deci... Read more

    Amanda

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    5 out of 5
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  • Everything was wonderful and even with the many bumps in the road Amanda made everything fabulous and was very understanding!!!

    Ashley

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    5 out of 5
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  • Hi Amanda! Thank you so much for the card and the chips & guac when we arrived. And for taking care of every detail leading up. You did a fantastic job for us, Lord knows it was not easy. Every one of our guests commented on how wonderful you were to work with. You even watched our flights into Mexico the day of and notified our transfers when our flight was delayed to make sure they didn't leave us! We had an absolutly amazing time, Villa Buena Vida was stunning and the staff was top notch. Food was incredible. Wedding was perfect! Eferen went above and beyond to make sure everything was perfect, and it was. Please let me know if you have other clients who are considering staying there or getting married there, I'm happy to answer any questions. I'd highly recommend it! Pedregal is a classy high end neighborhood with a private beach and a guard shack. Villa Buena Vida is on top of a cliff overlooking the beach, you can't access the beach from the villa, however you can t... Read more

    Jade

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    4.9 out of 5
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  • Amanda with Custom Escapes has been AMAZING to work with! She booked everything for our wedding in Playa del Carmen, Mexico (travel, wedding details, guest travel, etc.). We also had her book our honeymoon to Australia. She planned the most amazing trip for us! If you're not from the Dallas/Fort Worth area, you can most definitely still use her as your wedding coordinator/travel agent. She helped me plan all the details, and I live 4 hours away in Houston. I would recommend her to anyone planning a destination wedding/honeymoon!

    Whitney

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    4.9 out of 5
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  • My now husband and I used Amanda at Custom Escapes to assist in planning our honeymoon. Amanda was wonderful to work with and very knowledgable regarding the resorts and excursions available at our honeymoon destination. She worked very hard to ensure we knew what was available to us, and to help us make informed decisions regarding what we wanted to do while we were there. She worked very hard to put together a schedule for our honeymoon (and was sure to schedule downtime for us as well!), and also made several dinner reservations for us during our stay. Due to her connections, we received a free room upgrade and a food and beverage credit at our hotel. I would highly recommend her and intend to use her to plan other trips in the near future!

    Cne'

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    4.9 out of 5
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  • The arrangements were too easy! Everything went well and we had a great time.

    Tabitha

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    4.8 out of 5
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  • Amanda was very helpful in choosing our resort for our Destination Wedding! When she showed us the one we chose, its like she knew us! She took great care of our guests and their travel. Though she is not a wedding planner, she did help me with TONS of wedding details! My fiancé was diagnosed with cancer two months before our wedding, and if I did not have her help with the wedding details and handling the resort, I do not know what I would have done. I was so nervous about picking a travel agent to help us with our dream wedding, and I am so thankful we chose Amanda and Customer Escapes! I would recommend them to my friends, for sure!

    Heidy

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    4.8 out of 5
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  • Amanda did an awesome job! She helped coordinate travel, resort and some of the planning for our destination wedding. She was also responsive and very patient with the enormous amount of questions we threw at her. Highly recommend. Thank you again for all of your help! Heidy & Jose

    Danny

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    4.7 out of 5
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  • Amanda did a fabulous job of helping me plan our honeymoon to Riviera Maya, Mexico! We loved our stay at the Secrets Capri all-inclusive resort! From every step of the way Amanda was there to answer my questions and help me plan everything. Highly recommend her and her agency! Thanks again!
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