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Beauty & Health in Westfield, MA,
(413) 454-4723
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4.9 out of 5
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  • 104 Reviews


    Jamie R.

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    5 out of 5
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  • Crystal and Shelby made myself and my bridesmaids feel so beautiful. From the trial to day of, they've been so patient, accommodating, and pleasant to work with. They will take all of your insecurities, worry, stress, whatever and make it disappear. You will feel like the most stunning person in the room when they are done with you. I really couldn't have worked with a better team and I will be looking for an excuse to work with them again.

    Adriana S.

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    5 out of 5
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  • So far I’ve only had my trial but I’m so confident writing this review! Crystal and McKenzie are so incredible. Their quality of work was second to none. I had a vague vision of what I wanted to look like and they brought it to life seamless to make me look FLAWLESS. They really listened to my opinion and took detailed notes so that the big day will go off without a hitch. On top of that, they managed to squeeze my mom in for a trial the day of my appointment as well which made her so happy. From a business standpoint, they were open and transparent about costs and I am comfortable I know where every penny is going. On top of alL of this, Crystal is an absolute light in the world. She’s so kind, genuine, and warm that I was immediately at ease. Do yourself a favour and book this team!

    Meredith C.

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    5 out of 5
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  • Where to begin ... I learned about Crystal Vazquez and Co. a few years ago and began following them on Instagram. I fell in love with the looks Crystal and Shelby created. After my trial, I was 100 percent confident that they were the right company for my bridesmaids and me. Of course, then COVID happened. Crystal and her team were flexible in moving to my new date and helped me when I had to adjust the number of bridesmaids who could make it to my wedding. Now to the day of the wedding — I have never felt more beautiful in my entire life. Crystal listened to the (very minor) feedback I had from the trial and gave me a look that gave me more confidence than I've ever had. I am a generally reserved and shy person, but I felt beautiful on my wedding day. My hair was flawless and could've withstood hours of dancing if we were allowed it. And even more than that, all of my bridesmaids felt beautiful too. I've been in many weddings, and I've never seen everyone so happy wi... Read more

    Natasha G.

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    5 out of 5
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  • Crystal and team are not only talent hair and makeup artists, but they're also the perfect team to have around you on your wedding day! The deliver any vision you have and they make sure you're having fun, which is so important. I highly, highly recommend booking them!

    Anna C.

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    5 out of 5
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  • I originally hired CV&CO to do hair for my wedding pre pandemic. I had an incredibly positive trial and was blown away by Shelby’s talent. About a month before our wedding, I had to switch to an alternative makeup artist. I quickly messaged them and they were excited to add on makeup services. A week later, we had to switch our venue and they were quick to again express they were on board and excited. On our wedding day, they were professional, made us feel at ease and shared safety precautions they were taking. We all felt very comfortable with them and they made me as a bride feel relaxed and excited the morning of my wedding. I joked to them that they were my fairy godmothers on my wedding day. Their willingness to adapt to changing circumstances was fantastic. We were all very happy with our hair and makeup and are so happy that we hired them.

    Lauren M.

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    5 out of 5
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  • I used Crystal and her team for my September 5th wedding after experiencing them as MOH for my sister's wedding back in 2017. They honestly are the best of the best. They are quick to respond, informative, professional but most importantly FUN. It's as if I had two additional friends/family hanging out as I got ready for my big day. Crystal and McKenzie are the reason I felt absolutely beautiful on my wedding day. I cannot recommend them enough!

    Brie B.

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    5 out of 5
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  • I had the pleasure of working with Crystal and Shelby for my wedding this year. They were very flexible with all the changes that I had to make due to covid and always quickly responded. Myself, my sister, mother and mother in law had our makeup and hair done and we all were beyond happy with how we looked. My hair and makeup stayed on all night without any issues! I definitely recommend using them!

    Amanda

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    5 out of 5
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  • I absolutely loved working with Crystal and Shelby for my wedding hair and makeup! All of our looks were exactly what we wanted and looked beautiful. I was so sad to wash it all away at the end of the night because everything still looked perfect! Both women were so friendly and easy to talk to and Crystal even ran around and helped out with a couple of other little projects while Shelby finished up our hair. At the time I booked them I found their pricing pretty standard however they really went above and beyond what I expected so I think they are 100% worth what they charge and more. They were very quick to respond to me throughout the planning stages and always made me feel like a priority. I would absolutely recommend them!

    Sam

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    5 out of 5
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  • Crystal and her team were fantastic to work with. Throughout the planning process, they were very friendly and helpful in answering any inquiries and always quickly responded. The whole team who worked with us during my trial and in providing hair and makeup for myself and 6 bridesmaids/family members on the day of the wedding was incredibly kind, flexible, and professional. They did a wonderful job on everyone’s services and worked efficiently so that we stayed on (and ahead of schedule). They truly helped make it a special day for us by making everything as easy as possible and through the great work they did.

    Lauren M.

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    5 out of 5
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  • I would highly recommend crystal for your wedding. They were very responsive and helpful. They were both also professional and did a little sparkle for the flower girls to make them feel included.

    Emily

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    5 out of 5
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  • I am so glad we hired Crystal Vazquez & Company for hair & makeup on our wedding day. They always responded to my emails very quickly (Shelby is AMAZING) and were so much fun to work with on the wedding day. Shelby and Amanda breezed through everyone's hair and even made time to offer touch-ups for everyone. Shelby did a STUNNING job on my makeup. It was the perfect balance of natural and glamorous, and looks beautiful in our wedding photos. I highly recommend using Crystal Vazquez for your wedding day. My biggest recommendation for brides- bring your veil and headpiece to the trial!! I did not have mine yet for the trial and unfortunately I had to adjust my hair style last-minute at the venue to accommodate the veil. Luckily, Shelby had used hairspray with a great hold and gave me extra bobby pins so this was actually a really easy fix! I cannot recommend them enough- super easy to book and a completely stress-free wedding day experience.

    Alyssa

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    5 out of 5
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  • I can't say enough about this team! Crystal and Shelby went above and beyond to give my bridesmaids and I the best experience on my wedding day. From my makeup and hair trial, to the wedding day glam, everything went perfectly. They were extremely professional, fun, and made everyone look beautiful! They even adjusted their schedule to accommodate an extra hair and makeup at the last minute. I love the fact that they travel, and they arrived on time and set up quickly. I can't recommend them enough!

    responded with the following comments.

    Thank you so much for taking the time to write us a review. We loved working with you and your tribe! I hope you have a great first Christmas as a Mrs! Cheers to a lifetime of love!!!

    Courtney J.

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    5 out of 5
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  • I had an amazing experience with Crystal, Shelby and the entire team at Crystal Vasquez & Company! They replied to my emails promptly, were prepared for every question I asked, and provided flexible scheduling options for my makeup trial. They did an amazing job on the updos and airbrush makeup for my entire bridal party at my September wedding - everyone looked flawless! Love this team and would recommend to anyone getting married in the New England area!

    Katie

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    5 out of 5
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  • I was so nervous about hair and make up and this beauty team put all my fears at ease so quickly. They are the most professional group of women, who also know how to keep you relaxed and happy at a very exciting time! I have thin hair and was super self-conscious about how it would look, but Mckenzie knew EXACTLY how to make it work. I was shocked and so so so happy. I was also nervous about looking like myself but still looking glamourous. Crystal has some kind of magic powers, everyone I know and love said I still looked like me, just a bridal version of me! NAILED IT My mom, mother in law, and my bridesmaids also looked STUNNING. I just loved seeing all the different styles and beauty really shine through. Everyone had a look that was catered to them, it was perfect. In terms of timing, they finished ahead of schedule and it was so easy, they knew exactly what they were doing. I also had Crystal and Shelby do my hair and makeup for the rehearsal and it was so much fun!! I... Read more

    Rachel G.

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    2.4 out of 5
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  • I went for a bridal hair and makeup trial with my mom and my three sisters on November 10th. We were all very impressed with the way our hair turned out. McKenzie is a very talented hairstylist, she listened, and took her time to give each of us the unique look that we asked for. However, we were not happy with the way Crystal applied our makeup. She spent most of our trial complaining about "nightmare clients" making for a loud and somewhat chaotic atmosphere. When it was my turn, she didn't ask me what I wanted, she simply told me based on looking at a picture of my dress that she was going to give me a very special look that she only does once or twice a year. She requested that my family not see my look until she was finished, and throughout that time she continued to talk loudly. I noticed that her hands were shaky and that she was hyper and jittery, but because I had read great reviews, I was hopeful that the final product would be good. But my negative suspicions were correc... Read more

    responded with the following comments.

    I'm so sorry to hear that you were unsatisfied as I always try to meet my clients' expectations. At the conclusion of your trial, you had indicated you were pleased with the look and your email the following day regarding my personality made it clear that offering a second trial would still end with the same result. I'm sorry that my failure in doing so interpreted differently. The wonderful thing about a trial is the opportunity to "try before you buy" and in this case you were able to determine that my personality wasn't for you. I have issued a refund to the card used for your makeup trial. I'm sorry we weren't a good fit but I wish you the best with your wedding!
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