I would highly recommend this venue, Alberto is a very nice person and if he miss your call he will call you back by the end of business day.

I knew the moment I met Alberto and the venue it was the one! Alberto is so friendly and very quick to respond and I can’t wait for my wedding 💕 this venue will be brand new and is already so beautiful!

The tour was breath taking and everyone one there was so nice! Very professional and made me feel like i was already at my wedding!

I decided to have my wedding at Crystal Ball Room when it was literally nothing but gray concrete walls. I put my trust in them and they came through. Alberto helped me majority of the way. The venue has two separate rooms, one for ceremony and the other for reception. Both rooms decorated to the max. Its just breathtaking. I did have one hiccup a week before my wedding, but Alberto made it his duty to help as much as he could. Please when initially booking make sure you ask all questions down to “How many quest are included in this package?” “If I ended up with more guest 10 days before my event, how much is each person?” Or “ Who will manager my food?” At Crystal Ball Room, you have to bring your own Liquor and Food. Anything that you want to be eaten you have to bring on your own which is good because you save alot more money. I would recommend getting your liquor from Total Wine & Sprits because they accept returns for what’s unopened. Ask Alberto about all monie... Read mores due, you do not want to be stuck paying an extra $1100 a week before your weeding, its very stressful. So, if you can pay for those extra 50 guest or their food management upfront and ask if you pay upfront and decide not to use the service will you be REIMBURSED ( better safe than sorry). A con I found about Crystal Ball Room is that the bridal suit bathroom Didnt work. Hopefully it gets fixed. I made it my duty to use the bathroom before my husband arrived so he wouldn’t see me. Im sure that the team would have kept him away too if I had to go. For liquor, I bought 12 bottles of clear, 15 bottles of henny, 50 bottles champagne, 24pk beer, 6 x 36pk of soda,16 bottles of cranberry, 10 cans pineapple juice, coffee, tea, non alcoholic sparkling, water they provide. My guest count was 130. I had liquor leftover which I returned so I bought more than enough so I didn’t have to worry about running out. Mike was the bartender. He is very pleasant and worked well with my guest. Thank you Mike Alejandro helped with the rehearsal. He is very open to ideas and knows what he is doing. My wedding went smoothly. I caught him a few times laughing and enjoying himself too so you know he loves what he does. Overall Crystal Ball Room did an AMAZING job. I wish I could repeat my wedding day. I would choose them all over again. They provide A+ service. Thank you all. As a Bride, I had no worries. (photos included are pics from my actual wedding day: decored to my liking)

Very beautiful and stunning venue overlooking the beach. This venue was everything a bride could dream of. We found this venue by following Elvis/Broward Catering on Facebook and fell in love with it instantly. Everything about this place is beautiful....the chandeliers, marble floors, the decor....Very spectacular. If you're looking for a dream wedding then this is the place. Our guests really enjoyed themselves and tney can't stop talking about this venue. Thanks Crystal Ballroom for making our wedding a memorable one.

Thank you CBR for hanging out with me and my family. You guys made us feel like we where all related. You set up the venue exactly they way we pictured it and more. I will do it all over again in a heartbeat. You guys has such good hospitality and great humor that it goes without saying that for me, my wife, and family believe this was the best day of our lives.

The crystal ballroom was fantastic! There is not one negative thing I could say about it. Alberto was amazing from the beginning, from when we booked before construction even started all the way to our big day. He made it all a stress free experience. I couldn’t be more grateful for everything he has done! I would do it all over again in a heart beat. I highly recommend for all your events! Now I just need to figure out another event to have an excuse to go back!! Haha

I had my wedding here October 12th and everything was amazing. Absolutely gorgeous venue. I’m so glad we found Crystal Ballroom. The day was stress free. Alberto and his staff were professional, organized and so nice! The decor was beautiful! The day was perfect. Our family and friends have been telling us how beautiful our day was and this was the best wedding they have attended. I highly recommend this venue!

Alberto is awesome! He is very professional and knows what he is doing!

Before booking this venue please stop and do your research. The prices fluctuate from day to day. Nothing is really set in stone. Read through these comments and see for yourself the unprofessionalism from the manager ! Who argues with people in reviews !!! I want you to hear me out before booking the venue. Stop and research, call a planner, look at your options because I GUARANTEE you can find something for the same price that offers way more than crystal ballroom. ASK SOMEONE FIRST, CALL A PLANNER. Do not book impulsively. The owner is there to sell you a dream that’s all. When you go visit he will make you feel like this is it. Not saying not to book him but research first. You have to pay for parking, your guest can end up paying up to 40 dollars depending on the day. Traffic is AWFUL always !!! The decor is very basic and there really are not much options to choose from. It’s your wedding day, don’t settle please, you can find better, research before booking. You will get ... Read morecharged extra for everything and that adds up ! Read the contract line by line, look for other venues, weight out your options. And then book.

He is a rude adult, he yelled at me, my mommy, aunts & cousins he told us to stop and he was going to keep my Aunt deposit. He said his chairs was ruined Mr Alberto was mean and nasty , when I saw him after my aunts wedding. He almost made me cry . We showed him the floor and chairs we had already removed the decals from , but he still was telling us to stop. We just left and went back to our hotel , I was very upset with his unprofessionalism and that he was rude and yelling .

Alberto is a very , very unprofessional Manager , and I would not recommend anyone due business with him or anything his name is attached to he lies effortlessly. Potential renters BEWARE the contract you do not get everything for free as listed-in the contract. For starters my daughter paid for a 2 hour rehearsal ceremony and once the bridal party reported for practice Alberto rudely dismissed them and told them to report to the hot sandy beach outside , despite it being 100 degrees outside at 4:00 pm in the afternoon . Once we politely reminded him of our prior agreement he admitted his mistake and allowed the rehearsal practice to take place inside. (Just one of many untruths he told throughout this process.) On to the next major catastrophic occurrence he approved monogram decor on both the floor & his ghost chairs, and advised us that his crew would be removing this decor once the event was over. The company that we hired to provide service of this nature personally supplied h... Read moreim as well as Alejandro (Banquet Manager) with instructions on how to remove this decor. After the conclusion of my daughters wedding my wife and I went back to Alejandro and asked again about the responsibility of removing the monogrammed decor and was informed that they were responsible ; however the process was going to be time consuming . My wife then suggested to send a few people from the wedding party to assist since time was of the essence and they had another venue the next day. As previously agreed upon a small crew from the wedding party made an attempt to remove this decor . The removal Of the floor decor was successful and not time consuming at all; however the removal of the decor from the chairs proved to be more time consuming ; after about an hour Alberto showed up on location and advised our crew to STOP and informed them that the initial deposit would not be refunded , stating his chairs were ruined. Mind you some of the decals were already off , and all required mere soap and water or goof off to remove the remaining remnants. We’ve made several attempts throughout the week to come in and rectify the situation ourselves yet Alberto refused to compromise and allow us to do so. Thus we were never refunded our deposit of $500 and refused to surrender into our possession the allegedly ruined chairs ( he stated he couldn’t use them due to their current state also adding insult to him receiving a negative review from the client proceeding our event ). We called him out on his split tongue and reminded him of that he previously stated he had well over 150 of these same unpadded and uncomfortable chairs. My advice to anyone contemplating renting this venue is don’t without recording your every conversation or getting everything in writing with Alberto and the rest of his crew they will lie to your face and provide you with only half of the services they promised.

Well I just don’t know where to begin because a great memory of my cousin’s wedding at such a beautiful venue has left such a bad taste in my mouth due to Alberto being so unprofessional, rude and deceitful with a mouth full of lies just to make his money but leaves a bride to walk into her wedding reception to a total different view of her vision that was suppose to be the most happiest day of her life...... then to end the wedding to being told that she is held responsible to remove the monograms off the very uncomfortable chairs that his staff was fully aware by contract that they will be removing it with a little bit of elbow grease which they agreed to! When himself and staff got lazy and didn’t want to do the work then we were told that the deposit will not be given back because his chairs are now ruined LIES, LIES, LIES AND MORE LIES!!!! The bridal party had no issue coming back the next morning to remove it ourselves but Alberto and his staff advised them to stop I guess ... Read morehe must of saw how easy it was to remove the monogram off the chairs and realized he needed another excuse which is why he states now his chairs are ruined lmao this guy is a damn joke and needs to be put out of business because to have such a nice venue with bad service in which we received is highly ridiculous this must stop and ALBERTO can’t continue lying to paying customers just to get his way!!!!! We will be getting the deposit back one way or another and I have no problem reposting this review on all social media platforms so the world can know how you conduct business now you have a nice day and trust and believe this will not be my last post..... good luck making any more business from here on out!!!!

On June 21,2019 my friend sister had her wedding at the Crystal Ballroom. When we met Alberto he was kind, helpful, and informed us that the bride would have everything she wanted. The day of the wedding we were to have sunflowers as centerpieces per the brides request and Alberto informed us that they’ll be able to take care of that. When we got there they were no sunflowers as centerpieces. We had to have our personal florist add whatever yellow flowers she had to the centerpieces to go with the decor for the wedding. We also had someone come and place monograms on some of the clear chairs that we were using for the wedding. They personally spoke with Alberto and informed him of the proper way to remove the monogram, informed him that it would be a little time consuming, and reassured him that the chairs will be fine and back to normal. Alberto was fine with it. So the wedding went on as planned. As the night was coming to an end the hall manager spoke with the mother of the bride ... Read morein regards to the monograms. She volunteered to put a team together to come in the morning to assist with the removal of the monograms. He informed her that it wouldn’t be necessary all his staff needs is soap, water, and a little bit of elbow grease. Fine. The next day we get a call from Alberto that they cannot remove the monograms. Ok, we sent the bridesmaids to assist with the removal. As the girls were in the mist of removing the monograms it was taking longer than Alberto liked, so he informed the ladies to stop what they were doing cause as far as he was concerned the chairs were damaged goods now and couldn’t be saved so he was keeping the deposit. We informed him that we would have the person who placed the monograms on the chair and informed you on how to remove them come by and remove them. Alberto told us NO the chairs are ruined and there’s nothing anyone can do. Ok, we understand and apologized. Informed him that we would be coming to pick up the 20 damage chairs and a mirror we used for the wedding. Alberto informed us that we will NOT be getting any of the damaged chairs that our deposit paid for, NOR will we be getting our deposit back. They only thing Alberto informed us we can come get is our mirror. When we go to get our mirror and chairs Alberto would not talk to us face to face. He spoke to us through his office door. Alberto didn’t talk to us through your office door when you wanted us to book with him. Then threaten to call the police on us. When we informed him that we would be taking him to small claims court his words were, “I got money for a lawyer.” through the closed door. The level of unprofessionalism that Alberto displayed was disgusting and appalling. To send so much money with a venue and for them to turn around and treat you like you didn’t just do business with them said a lot about The Crystal Ballroom. Luckily 06/21/2019 was and will forever be the last time I go there NOR WILL I EVER RECOMMEND THIS PLACE TO ANYONE LONG AS ALBERTO IS THERE!!!!!