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Venues in Pittsburgh, PA,

Crowne Plaza Hotel & Suites Pittsburgh South

164 Fort Couch Road
Pittsburgh, PA, PA
Services: Venues | Login to save vendor
(412) 347-0349
Overall Rating
4.9 out of 5
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  • 56 Reviews


    Unknown

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    1 out of 5
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  • This venue was great until I had to cancel my wedding because of Covid 19. The wedding coordinators stopped responding to emails and phone calls which forced me to have to talk to the GM. GM was great but not very responsive and did not provide me updates on what was happening. Very disappointed in how refunding me my money was handled. I was so excited and looking forward to having my wedding here but it seems like me canceling it was a blessing in disguise.

    responded with the following comments.

    Hello there, this is Kelli. I am very sorry to see this review that you left for us. I know that we refunded/continue to refund all of our clients that request it with no issues, in the timliest way possible. COVID has hit all businesses hard, especially the business in hospitality and food and beverage. We are refunding our clients without issue or pushback, but because the events department does not have any actual revenue, it takes time for the company to refund. Again, I am really disappointed that you came to this platform to complain about a refund that we never fought you over in a global pandemic, but I wish you the best in your future! Kelli

    Shelley

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    5 out of 5
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  • My husband and I were turned onto the Crowne Plaza by a family friend who works in the wedding industry in Pittsburgh. He told us the venue was beautiful, affordable, and the coordinators were the best in the city, and his advice definitely did not disappoint! I worked mostly with Kelli and she was amazing! She is organized, easy-going, and flexible to work around anyone's crazy schedule. When it came down to details, Kelly broke things down so the decisions seemed simple and came easy. Our package came with a variety of things included which made planning that much easier. All of the girls had a big hospitality room to get ready the morning of, which gave the hair stylist and makeup artist plenty of room in addition to room for the girls to relax. The staff sets everything up and takes everything back down. We have gotten numerous compliments on the venue, food, and service! We could not have asked for a better venue!

    Jeanine

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    5 out of 5
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  • Kelli was such a great help planning over the last 10 months, everything was just perfect the food was fantastic and our cake from signature desserts was amazing everyone had such an amazing time had no complaints about anything I highly recommend the Crowne Plaza to have on your special day ❤️

    Colleen M.

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    5 out of 5
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  • If I could give more stars I would. Kelli was hands down the best of the best! From the first day we met her , I was hooked! From her personality to answering every million questions I had while planning over the last year to making sure every last detail I wanted was absolutely perfect !!! I can’t thank her and the staff at the Crowne Plaza enough! It’s a one stop shop kinda place! The florist , cake designer and so much more that they work with were out of this world amazing as well.

    Lindsay

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    5 out of 5
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  • I can't even give the Crowne Plaza and staff enough stars for our experience with them! Kelli and her assistant made all of my dreams come true the night of my wedding. Seeing how they made everything come together brought tears to my eyes, they went above and beyond to make our wedding a night we would never forget. My experience with Kelli from the moment I booked her to the very end was amazing. She was quick to respond to ALL of my emails and as a bride you have a million and one to ask! She even had no problem dealing with my crazy great uncle who wanted things a certain way. The staff for the wedding was incredible, always helping and making sure not only my husband and I were happy but every single one of our guests as well. The food was incredible!!!! We did a buffet which I wasn't so sure about in the beginning, turned out to be the best choice ever because it made everything so easy and simple. For everything you don't think of for the special day they have covered and will a... Read more

    Anna

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    5 out of 5
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  • Kelli and the Crowne Plaza staff were nothing short of amazing and made our reception wonderful. The planning was as simple as reception planning can get and the desserts and centerpiece flowers are included! Definitely a great value and wonderful service! Our guests had a blast as well. Thank you for making our day unforgettable!

    Brian

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    5 out of 5
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  • We looked at various venues when deciding where to hold our reception, and after our initial meeting with Kelli, we knew that the Crowne Plaza was the perfect choice. Kelli, Shauna and staff at the Crowne Plaza South were absolutely accommodating and helpful during our wedding planning process. Anytime that we had a question, Kelli always responded back in a very timely manner, which took a lot of stress off of us. We had a lot of special requests, and Kelli made sure that all were taken care prior to our big day. The day of our wedding, the venue was absolutely gorgeous. Both the foyer and ballroom looked like what we imagined. We received so many compliments from our guests on how great of a facility the Crowne Plaza was to host a wedding. We definitely made the right choice!!! Amy and Brian

    Colleen

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    5 out of 5
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  • Where do I even begin?!? The Crowne Plaza was the perfect place for our wedding. The location, price, service, and the wedding coordinator (Kelli Gorecki) cannot be beat. We had our rehearsal dinner, ceremony, and reception at the Crowne Plaza. Everything was absolutely beautiful and wonderful. Because of Kelli we had complete confidence in our wedding. She was always available and responded to every crazy call and email from me quickly and with so much kindness. Kelli is truly one of a kind. She helped us so much. We chose the Crowne Plaza over the other hotels because we could just sense that magic from Kelli when she was talking to us about our potential wedding. She went out of her way whenever she needed to and even when she didn't need to, to make every detail we hoped and dreamed for happen. She did it with kindness. This place wasn't the type of place where you ask for one thing and they tell you that will be an extra charge, that will be an extra charge, etc. She helped us pla... Read more

    Jesselyn

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    5 out of 5
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  • Our wedding was absolutely perfect!! Kelli was amazing, and was a huge reason we chose the Crowne Plaza Pittsburgh South for our wedding venue. From our first meeting, we could tell that Kelli knew exactly what we were looking for and was the perfect person to make our wedding everything we wanted and more. And she absolutely did just that! She was always willing to answer questions and offer advice and support, and always responded to emails/phone calls within a day. Our wedding was BEAUTIFUL. The food was excellent and we received many compliments from our guests about it. We had a few special requests for our wedding and Kelli and her staff were all very accommodating and easy to work with. If we had to do it all over again, we choose the Crowne Plaza Pittsburgh South every time. We couldn't have been happier with how our special day turned out.

    Chrissy

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    5 out of 5
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  • Where to start!? Kelli and the Crowne Plaza staff went above and beyond our expectations to make our reception not only perfect but a memorable evening for ALL of our guests! Kelli was very responsive throughout the whole planning process and did everything she could to take the stress of wedding planning off of us. The package is all-inclusive while there are still options to upgrade. During the dinner service, my husband and I did not get to eat much; what we did eat was delicious! A server noticed we didn't eat much and set aside some of the food for us to eat once the evening was over. Our guests did not have anything but positive remarks about the food, service, and rooms. We cannot thank you enough for making our wedding day more perfect than we could have ever imagined!

    Nikki

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    5 out of 5
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  • I would highly, highly, HIGHLY recommend the Crowne Plaza. Kelli and Shawna were so easy and fun to deal with. Our wedding was absolutely perfect! Every single detail was taken care of. They were so accommodating to anything that we wanted/needed. Everything is included in the package, there are seriously NO WORRIES!!! Food was fantastic, the room looked beautiful. They hit it out of the park! PERFECT!!!! Best decision we made was to go to the Crowne Plaza.

    Helen

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    5 out of 5
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  • I highly rate this venue for your wedding reception specifically because of its Director of Catering, Kelli Gorecki. Kelli was fantastic, incredibly helpful throughout the entire process, extremely professional, and a delight to work with!! I do not hesitate in giving the Crowne Plaza Hotel & Suites Pittsburgh South my highest recommendation!!

    Amanda

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    5 out of 5
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  • Amazing!! Having our wedding at the Crowne Plaza Pittsburgh South was HANDS DOWN the best decision my husband and I made while planning our wedding. The way our reception turned out completely exceeded EVERY expectation we had. IT WAS A TOTAL DREAM COME TRUE. Kelli was just incredible to work with and made the whole planning process so smooth--she is very kind, easy to work with, organized, and very professional. My husband and I have absolutely NO regrets from our wedding day and we owe so much of our big day's success to Kelli and her team! We will forever be so grateful and pleased with our decision to use Crowne Plaza Pittsburgh South. We received so many compliments on our reception, and will forever have beautiful memories to look back on from our big day. Thank you Kelli!! :)

    Lindsay

    reviews
    4.4 out of 5
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  • just booked the venue. haven't had the wedding yet but kelli is already great to work with. fiancé and I fell in love with this venue. its perfect. has so many inclusions which means less hassle and stress for me. which means happier fiancé too.

    Bev

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    4.9 out of 5
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  • If you want a fabulous wedding that will not cost you an arm and leg, this is the place to go. Kelli who is the director of catering and also the wedding coordinator is superb. She has definitely found her calling and that is make your event or in our case wedding to go as smoothly as possible. She was always helpful and is a truly lovely person. The appetizers were delicious and many of the guests said they would have been happy just to eat those. The actual dinner was beyond expectation. They do not skimp on size nor taste. The food was fantastic. All the guests were impressed and said it was one of the most beautiful weddings they have attended. I love the staff and especially Kelli....a big thank you to them all for making this a memorable day for all.
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