If you want in any way to have your vision realized, then by all means DO NOT use Baltimore's Best Events! They are Baltimore's WORST events. I contacted them to plan a surprise bridal shower for my sister. I spoke with Gia the owner and everything seemed fine. We went into storage to pick out centerpieces. She showed us some gold trumpet vases (which I'd already planned to use for my upcoming wedding). We told her no, we definitely did not want those because we are using those vases at my upcoming wedding. We showed her some acrylic stands that she had that we liked, but she outright refused to use those! She told us no, she would not use those. We finally mutually agreed on a cylinder centerpiece arrangement with floating candles and flowers. That should have been a warning to us, but we were running out of time to find a venue and so persevered. She also showed us some flowers which she was to use as decor. We decided upon the tiffany blue flowers that she had. She asked us if w... Read moree wanted the wicker chair for the bride's seat and we said yes. She promised that it would be decorated very nicely. Next we went down to the tablecloth storage area. She picked out a teal tablecloth to show to us. However we told her that the tablecloths next to it were closer to the color we were looking for, as it was closer to the colors of my sister's wedding. She appeared to be taking notes the whole time. Apparently this was a farce. On Wednesday she called to confirm the details, my sister verified AGAIN with her the centerpieces and all of the decor we wanted. The bridal shower was to be a surprise and we were the ones bringing my sister. When we arrived on yesterday to the event, I was completely dismayed and quite frankly extremely upset. The wicker chair for the bride was no where in sight! The servers there, brought the wicker chair down halfway through the event and it was not decorated in the least. The tablecloths were the color Gia chose and not the ones we chose. The tiffany blue flowers were completely absent. AND, there in the middle of our tables sat not the cylinder vase centerpieces she promised, not the acrylic floral platforms we liked, not any of the dozens of options we never discussed. Instead sat the very vases, we'd told her that we did NOT want. The ones we told her would be at my upcoming wedding. Not only that but the centerpieces weren't even nice, many of the crystals were twisted and coming off and the flower ball set on top only made it look like a broken blinged-out ice cream cone. Can you imagine the anger I felt at that moment? But I tamped it down for my sister's sake and determined to enjoy her party anyway. I called Gia, this morning to inform her of all the things that had gone wrong. She refused to take responsibility for the fact that she COMPLETELY messed up. I told her how upset I was that she had not done as promised. At which point she says that she only remembered the colors we wanted and that she did do what was promised but was sorry that it wasn't up to "my standard". My STANDARD?!! The fact of the matter is that she blatantly disregarded our wishes or at the very least was hugely negligent in attending to what we were ordering. She became extremely unprofessional and attempted to blame us for her mistakes. She refused to even give a partial refund for the mistakes or missing items, aside from $12 which she claims would be for one cylinder centerpiece. First of all, there were to be five centerpieces. Second, even on her website it says the centerpieces were more than that. Over the years, I have hosted and helped plan numerous events. Just last year, I threw a 60th birthday party for my mom. This is the worst experience, I've ever had and I will not be returning here! If you at all, value your event and your money, run the other way from this place! You will not be satisfied and will not have your vision realized. Obviously the owner does not care about her customers. I wish I'd looked on Google reviews before booking her, as there are numerous complaints there about this place. I could've saved myself some serious heartache.

Terrible customer service. Just wanted to give a heads up to anyone trying to rent through this company. I spoke with the manager back in January (wedding is late June), and rented chiavari chairs. We got our final wedding count, which was significantly lower than originally thought I called to inquire about a refund. I was very rudely informed that "when I spoke with you in back in January I told you we could always add more but not take away." I’d like to point out this is NOWHERE in our contract. In teeny tiny print we found where it says “all payments are non-refundable.” Never rented chairs before but I'm pretty sure that's the most horrendous way to run a business, especially since so many other things go on while trying to plan a wedding. Now I do recognize i should have paid better attention... but then again shame on your poor business model for taking advantage. I would highly suggest NOT renting from here and going with a much more accommodating rental company.

The machine I rented was not as expected. I emailed right away that I was unhappy and that I would not be using it. I complained when I returned it. Fast forward, they don't care. They did nothing to try to make it right. I wouldn't recommend them to anyone!!

I have had several events with this company and I have not been disappointed with any service we’ve received. Gia and her coworkers are lovely and have the best ideas to complete any look. Thanks so much!

Gia and her team were amazing! We had a last minute request and within 2 hours they delivered. The level of professionalism with the delivery and setup team was outstanding. A last minute request can be very stressful for everyone, Baltimore's Best made it easy.

Amazing service. They provided me with a one stop shop for my event provided facility, delicious food and balloons and attractive decorations. Very professional from start to finish. Pricing was very affordable and I would use them again with out a doubt !! Very very satisfied .

Just wanted to take a moment to reach out and give Gia and her Team the utmost respect and sincere thanks. I Run a business myself and I am subject to reviews as well and what I have learned is that you cant please everyone no matter how hard you try unfortunately. I have people tell me all the time that the reason they are at my place of business is because of the stellar reviews, which is why I am writing this review and only do so for places I feel are worth a stellar review I do not review anything to complain I keep that to myself and go somewhere else next time. I read all the reviews for Baltimore's Best Events before contracting them and saw more positive then negative and a lot of 5 star reviews. that being said I found Gia to be an absolute professional from the inception of my event until my the last client left the event, the facilities were great the service was even better and the food was amazing no issues at all. I felt like I had put way too much burden on Gia at time... Read mores only to have my expectations exceeded. I will be using them going forward for all of my professional and personal event needs my clients still talk about the event and how incredible everything was. I let all of them know that any event needs they may have to contact Baltimore's Best and prepare to be amazed by the care and service they receive I felt like I was the only customer they had but know I wasn't 5 stars isn't enough for them. Sincerely, RWC

I loved the venue and the event planning staff was professional and patient. It was convenient to have the wedding and reception in one place; as well as my rentals.

Excellent services! I used Baltimore's Best Events for my daughter's baby shower. They provided balloons and a decorated chair on last minutes notice; delivered and set it up, at an affordable cost! I highly recommend their services!

I ordered a confetti cannon and had it delivered. They guy showed was very helpful in showing me how to use and setup it up. Thanks again!!!

Superb all around services and venue space! I highly recommend Baltimore’s Best for a “one stop shop” full service event planning and venue for any special occasion event! No matter the occasion, Gia the owner, and her staff will work tirelessly to make sure your event has everything you want and need, and take care of every detail to perfection so that you don’t have to worry at all. This even includes finding and booking any entertainment needs, for example, Disney characters, magician, face painter, DJ, dance entertainment etc., Gia and her staff are friendly, professional, and very easy to work with! The venue itself is also beautiful, a really great space and can be set up and arranged according to the needs of your event and occasion. The particular event for my review was for was a child’s birthday party so the space was beautifully decorated and perfectly arranged so that the party had a large bouncy house, DJ and dance area, tables for sitting, and a food, cake... Read more, and drinks area. Thanks so much Gia and staff for making the party go over very smoothly and wonderfully!

I needed a last minute sound system. Called Baltimore's Best Events at 7:30am - had the sound system delivered to my event SAME DAY at 10am. Unbelievably fast and accommodating...and they were extremely pleasant, professional, and overall just willing to do whatever it took to help me out. #LifeSavers #EventSavers #TrulyBaltimoresBest #ClassAct

I had my son first birthday party there. It was another party going on at the same building at the same time and other guest was walking threw my party because the employees didn't make it clear which room was for which party. I paid for a whole balloon arch and I was only giving 8-10 balloons at the top of the ceiling. Nobody came to see if we was okay or needed anything. I had to keep going back and forth to tell them I'm missing things out the package that I paid for threw them. Also my party was not over until 6 but at 5oclock the people who set up started deflating the ball pit which made me upset because i paid for it until 6 so that was very unprofessional. Overall the place was beautiful and set up great but I was not pleased with the service.

The company was very accommodating and flexible.