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DJs and Event Rentals & Photobooths and Event Production in Cedar Park, TX,
(512) 458-3535
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4.6 out of 5
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  • 82 Reviews


    Emily Carrubba

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    1 out of 5
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  • Kevin Paladino has stolen thousands of dollars from us. I booked the company for an event nearly a year in advance after a representative, Jeremy called like a bill collector every day multiple times a day for months on end. After giving a deposit, they took our money and stoped talking to us. No one followed up on anything. I have not been able to get in touch with anyone and our event has passed. This place isn't a business it's a total scam. We never received any services and our money has been stolen. Stay away from this place.

    responded with the following comments.

    Emily - we deeply regret that you have not received your full refund check issued to you. We are tracking that down as I write this response. We have been in touch with you throughout this process and I am confident that it will be resolved. I apologies that you feel we aren’t communicating properly with you. My team and I have always been available and I even provided my cell phone for you to connect directly with me. While we are far from perfect, we are not thief's or crooks as our long history of excellent customer service and stellar reviews indicates. We do wish you the very best on your planning for your most special day. Blessings - Kevin Paladino President / Owner Complete Weddings + Events

    Jennifer Whitten

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    1 out of 5
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  • My wedding was October 19, 2019 and the only thing i really wanted was video and photo. We hired Complete and hired two of their videographers. I was supposed to be contacted by the videographers a week prior to the wedding to get scheduling and locations down on where to meet. My wedding planner emailed and got no response, so I called Complete and was told that the videographers were in contact with my wedding planner and had spoken. This was a LIE no one responded to my wedding planner. 2 days prior to my wedding we’re scrambling try to make sure the videographers know where to go. The first shooter said he would let the second shooter know. I paid $1795 for 8 hours and two shooters. The day of our wedding the first shooter shows up but guess what the second shooter is missing. We get to the wedding venue to do first looks and guess what the shooter that is there misses our first look and makes use recreate it after our wedding ceremony. Literally missed my husband reaction and cr... Read more

    responded with the following comments.

    Hello Jennifer - It's Kevin Paladino, the owner of Complete Weddings + Events in Central Texas. I just reviewed our event calendar with our team and could not find your event :-( We are deeply disappointed by the lack of customer service, communication and professionalism that you received by the Complete location that served you. While each Complete location is independently owned and operated, a core value at each location is to provide exceptional and professional service at all the events we have the honor of serving at. I am forwarding your comments to the correct location so that your voice is heard and they apply lessons learned as they strive to continually improve their processes, systems and communication. Sincerely, Kevin Paladino President / Owner Complete Weddings + Events : Central Texas

    Amanda Wasser

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    5 out of 5
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  • We had a great experience with complete from start to finish! They were very thorough and professional in our initial consultation and made us feel special! Dex was a great DJ. I don't think there was a single time of the night when he didn't have every one on the dance floor. We had many people rave about how much fun they had at the wedding and I can't help but think it was because Dex and his assistant provided such a fun atmosphere!

    responded with the following comments.

    Amanda - a sincere thank you for sharing with us your experience with Complete and our talented DJ Dex!! It was our great honor to serve you on your most special day! Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino President / Owner Complete Weddings + Events

    Brittany Warwick

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    5 out of 5
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  • Great package for price and helpful

    responded with the following comments.

    Hello Brittany - thanks for your comments and rating on your experience with our team! It was our great honor to serve you on. your most special day. Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino - President / Owner

    Kristina Miller

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    5 out of 5
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  • I can say without a doubt that Kevin and his team are truly in the business of love for ALL the right reasons. From the moment, my daughter and I met Kevin, we both knew that Complete Wedding (Austin) was the right fit for us to make her special day a magical one! Kevin's team was responsive, professional, and so fun to work with. The wedding was seamless and beautiful! Also, a special shout out to the wedding coordinator, photographer, and DJ. I have found new friends for life with Kevin and his team!

    responded with the following comments.

    Kristina - A sincere thank you for the kind words and for the honor to serve you and your family on the most special of days! Such an evidence of grace to both get to know you and to journey with you over the last year in preparation for your daughters wedding. As our mission statement articulates: 'With a foundation of Passion, Complete provides Extraordinary special event services that delivers Joy for generations to come', our prayer is that the Joy you experienced at Naomi's wedding truly lasts for generations! Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino - President / Owner

    Maggie Allen

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    5 out of 5
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  • Stephen was our DJ and he did great! He was really great at getting everybody pumped up and focused when it came time for the main events. He played a good variety of music that kept the party going all night for all ages. I loved when he hopped out on the dance floor to help guide people to do the Cupid shuffle. It was a great night and the music made it that much more fun for everyone.

    responded with the following comments.

    Thanks for the comments on your experience with Complete and our talented and gifted DJ Stephen! It was our great honor and pleasure to serve you on your most special day. Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino President / Owner

    Sherri

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    5 out of 5
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  • We hired Mel as our DJ and she was great! Super easy to work with, very organized. She is also just a fun and warm person and we loved having her at our wedding. So glad we found her!!

    responded with the following comments.

    Thanks for the comments and feedback Sherri! It was our great honor to serve you on your most special day. Congratulations from the entire team at Complete Weddings + Events!!

    Ashley Vargem

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    5 out of 5
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  • We chose Mel as our wedding DJ and it was the best decision! We had multiple meetings with Mel leading up to the wedding and she was so personable and made the process super easy. She helped us figure out music for every little detail and even helped with our timeline of events (including ceremony, cocktail hour and reception). The day of the wedding, she made her rounds to each of our guest tables, introduced herself and gave instructions to guests on how they can make music requests. She did a phenomenal job of keeping people dancing and having a great time. At the end of the night, I had multiple guests approach me and tell me what an amazing job our DJ did. We couldn't have been happier with our decision to hire Mel!

    responded with the following comments.

    Thanks for sharing Ashley! It was our great honor to serve you on your most special day. Congratulations from the entire team at Complete Weddings + Events!

    nicki Williams

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    5 out of 5
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  • CAITLIN HILLIS is who you want! She truly was the kindest and most genuine photographer that we were so lucky to get to call our own for the best night of our lives! Caitlin and her team prepared, communicated, and exhibited excitement, love and joy for our day! She not only recognized the need for certain crazy family photos, but she took the time and was able to truly document the small moments that mean so much to both of our families! Working the wedding, Caitlin came early, checked out the venue, dealt with my crazy and outlandish family - and even enjoyed some sweet dancing along the way into the night! She took our wedding to the next level with fun photo ideas, great suggestions, and an overall abundance of love that made us feel excited and truly in the moment. THANK YOU for giving us the opportunity to get to know you! The way you have framed our story will stay with us for a lifetime! THANK YOU! Now let's chat about Complete: MAN ARE THEY AWESOME! Jeremy was our ... Read more

    responded with the following comments.

    Nicki - A sincere thank you for sharing with us you're experience with Complete and our team!! We are thankful for our amazing and talented photographer Caitlin, Jeremy who leads our sales area and Shelby who is truly an email-ninja!! It was our great honor to serve you on your most special day! Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino President / Owner

    Lauren

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    5 out of 5
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  • We had Matt As our DJ. He was amazing. Very interactive and fun! We met with him a few weeks before just to touch base on what we wanted and he knocked it out of the park! We had Sonni as our coordinator and she was great. She managed everything the day of and I couldn’t have imagined the wedding day without her. She took the stress away from my parents and myself!

    Amy

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    5 out of 5
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  • We found COMPLETE wedding + events through a local Bridal Expo. The employees were all very friendly and helpful. They offer quite a few different services, we only contracted them for the DJ service. Their pricing is both competitive and reasonable. The website is really easy to navigate for payments and notifying them of music choices. We really liked being able to list songs we didn’t want to have and must play songs. Our DJ was Aaron. He reached out to us ahead of time to confirm our information and arrived on time to our wedding. He was fun and kept our guests happy through the night! We would definitely recommend both Aaron and COMPLETE.

    responded with the following comments.

    Hello Amy! A sincere thank you for sharing your experience with Complete, our team and our DJ Aaron! While we serve at hundreds of events each year, we approach each one of them with the unique customer in mind. It gives us great joy to serve on the most special of days. It was our honor to play a part in creating memories that will last a life time at your wedding celebration! Congratulations from the entire team at COMPLETE weddings + events! Kevin Paladino President / Owner

    Alyse

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    2.2 out of 5
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  • My DJ was Victor. Building up to the day of my wedding was fine. The people I was communicating with were friendly and on top of things until I asked for a certain dj who would have cost more than what I had paid which I had made clear I was okay with. A few days before the wedding Victor had sent me an email with what was on the online information sheet I had filled out. I checked it over and everything looked great other than adding a few songs that I thought would be a good fit for my day. Then my wedding day comes. Victor shows up with no table which I understand is a thing since I work in the wedding industry but should have been brought up prior to the day of the wedding. The ceremony happens all songs are right. Things are going great. Then the reception happens. Victor made very little announcements and when he did you couldn’t understand him/hear him so my coordinator would have to go up and repeat it again. On top of all that I don’t think he got one song right for the re... Read more

    responded with the following comments.

    Hello Alyse - Thanks for your candid and honest feedback on your experience with Complete and your wedding DJ. We are deeply disappointed that we failed to exceed your expectations and deliver the Raving Fan service we are know for. We are continually improving our training, systems and structures and this feedback is valuable as we strive to correct failures in our training process. It was truly an honor to serve you on your most special day! Congratulations from the entire team at Complete Weddings + Events!! Kevin Paladino President / Owner

    Mandy

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    2.4 out of 5
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  • Unfortunately, we had a very bad experience with the photo booth operation. In short, the photo booth started about 2 hours late, the photo printer didn't work, our guests did not get email copies of their pictures, and the camera was placed too close so people's heads were cut off in group photos. The photo booth operator was inexperienced. We were given a USB drive containing about 42 photos after the event but only about 50% looked decent (without heads cut off). We contacted Complete the next week to complain and the operations manager Steven Perry called us to apologize and offered $150 refund for the $595 amount we paid for the photo booth. Eventually we were able to get him to increase our refund to $250 and they sent us printed copies of the 42 photos. We appreciated that the company was willing to compensate us but it is not possible to make up for the lost experience and enjoyment that our guests could have had. We would have been willing to pay more for photo booth ser... Read more

    responded with the following comments.

    Hello Mandy! Thanks for sharing your experience with Complete. It was truly our honor to serve you on your most special day. We are continually striving to improve our services and products and have made improvements based on your feedback. My team and I are disappointed that we failed to exceed your expectations at your wedding. Congratulations from the entire team at COMPLETE weddings + events! Kevin Paladino - Owner

    Brandy Gann

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    4.8 out of 5
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  • I used Complete for our DJ, lighting, and month-of coordination. We got an awesome price for bundling the services that I couldn't find anywhere else. We were assigned DJ Sal who executed everything perfectly, was timely, and was very professional. Our coordinator, however, was somewhat lacking. She was very nice and professional, however I often felt like she had things mixed up. I had basically planned the entire wedding myself but our venue required a day-of coordinator, and so I prepared a booklet for the coordinator with all the information needed, and met with her a few times, but she often was confused or forgetting key details that I had explained and had provided to her, and I'm not sure if it's due to the many other weddings she had in her queue or what. I felt like I had to frequently remind her of details and stay on top of things because I did not have the total confidence that she would get them right, which stressed me out. Overall, the big day went okay with the excepti... Read more

    responded with the following comments.

    Hello Brandy! A huge thanks for your candid feedback on your experience with Complete, our DJ Sal and Coordination services. We are disappointed to hear that we failed to exceed your expectations on that service :-( We value all feedback as we are continually improving our systems, structures and training, and will be using your feedback during our upcoming training event. Thanks for entrusting us to serve you on your most special day! Congratulations from the entire team at Complete Weddings + Events! Kevin Paladino - President / Owner

    Manda

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    1.4 out of 5
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  • I heard complete weddings dj's two separate wedding extravaganzas, Star Ranch recommended you, and you had good reviews online. I filled out all of the online forms as well as sent my own VERY detailed document saying the specific songs I wanted played and when and what songs to play with announcements. The night started with Dj Vivvo asking who needed to be announced in and for their names. This was given on the online form as well as my document in detail with their name and title and what song to play when they enter. He proceeded to tell me I didn't give him any of that. His English was very broken and every time he said my matron of honor he pronounced it like patron the alcohol "ma-trone". After he told me he didn't have any names to announce he scribbled them on a piece of paper, getting us behind schedule waiting on him. Then after we were announced in he had instructions via my document to introduce my dad to the front to welcome guests. I had to tell him every time something... Read more

    responded with the following comments.

    Manda - Thank you for your honest and candid feedback. We are deeply disappointed that you did not experience the high level of customer service that we are known for in Central Texas and offer at the events we have the honor of serving at. Your feedback is important to us as we continually strive to improve our training, structures and systems and are sharing your feedback with our DJ team. We fully understand there are no do-overs of weddings and that we live in a world that even with best intentions, things go wrong. We hope as time progresses, you remember your wedding day's special moments, and not the poor performance of your wedding DJ. As an apology we are issuing you a refund. Sincerely, Kevin and the entire team at COMPLETE weddings + events
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