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Transportation in Birmingham,
(205) 413-0480
Overall Rating
4.7 out of 5
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  • 29 Reviews


    Heather

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    5 out of 5
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  • We chose to have Maggie, the white rolls Royce, as our getaway vehicle and WOW its was beautiful! James, one of the partners of the company, was our driver. He arrived right on time with the car (hours before our getaway) which allowed for amazing pictures and had the car warmed up and ready for us to leave at the end of the night. He was very pleasant and quite knowledgeable about the cars. I would 100% recommend them to anyone!

    Alaina

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    5 out of 5
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  • Phenomenal company! It was a breeze to book them. They showed up right on time and stayed all evening for pictures. The chauffeur was was all dressed up, opened doors for us and was so professional. We rented Caroline. She is such a beautiful and well kept car. The experience with Coats Classic Cars was magical and priceless.

    Pamela Farmer

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    5 out of 5
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  • My husband and I used Coats Classic Cars to surprise our son and future daughter in-law on their wedding day! James Coats and" Caroline the Jaguar "helped make it a perfect day! James was so kind and helped with the surprise. The perfect classic car for the perfect day. If you want to do something special for someone you love call Coats Classic Cars!!

    Haley Bates

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    5 out of 5
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  • We absolutely loved the car we chose for our wedding day. James was very kind and professional, and was more than happy to accommodate any requests we had. It was so nice to have a chauffeur after the wedding so we could just relax and enjoy the ride. It was an incredible photo prop as well! We could not be more pleased with the service Coats Classic Cars provided, and I would highly recommend them to anyone!

    Katherine Heinke

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    5 out of 5
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  • The staff at Coat's Classic Cars is so nice and friendly ... we had a last minute hiccup occur that caused us to have to change reception venues, and before I had even reached out to Coat's, they reached out to me asking if there was anything they could do to help! They were so accommodating when we had to make a change, and everything went perfect the night of the wedding. The car was the perfect touch to a wonderful evening! I was beyond happy with our choice of Coat's Classic Cars!

    Emily

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    5 out of 5
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  • Coats Classic Cars made our wedding day extraordinary. Our classic car was a hit, but the team made the experience even better. James was not only a kind and wonderful driver, but he held umbrellas, escorted us down hills, and made sure we were comfortable and taken care of all evening. Coats is the best!

    Tina Smith

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    5 out of 5
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  • Wonderful experience! As the mother of the groom, I loved arranging the get away transportation for my son and our new daughter in law. Coats Classic Cars offers so many car options. I rented Elizabeth. It was beautiful, romantic, and classic for a January formal wedding. Great company!

    Chelsea

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    5 out of 5
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  • Coats Classic Cars was the perfect addition to Lacie and David’s wedding. The car was beautiful, and the driver was professional. Coats was a dream to work with during the planning process as well. I will definitely refer them to future brides that I work with!

    responded with the following comments.

    Thanks Chelsea - we look forward to working together again soon!

    Lauren

    reviews
    5 out of 5
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  • We are absolutely thrilled the way everything turned out on our wedding day! The car was on time and we were able to get plenty of the pictures we wanted. It was such a beautiful car! Leading up to the big day was a breeze as well. Communication with Coats was easy and smooth. Thanks for making our day even more special!

    Lindsay

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    5 out of 5
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  • Our driver was great! He was very prompt and patient. I highly recommend coats classic cars. Its add the perfect touch to your wedding

    responded with the following comments.

    Thank you Lindsay! It was our pleasure to chauffeur you and Michael!

    Tatum

    reviews
    5 out of 5
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  • Coats Classic Cars was so easy to work with for our wedding. When looking for a company, I found them on Google and went to their site. At this stage, I was able to browse their selection to pick my favorites and emailed them to find out the availability. I never had to follow up with them afterwards as I had them booked and they were extremely prompt. The driver was so nice, we felt so safe in the car with him, and truly enjoyed getting to speak with him on the commute to our final destination. We figured that the car would ride a bit bumpy and not have much space as it's an older car; however, Coats Classic Cars takes such great care of their vehicles that it was a very enjoyable ride and experience. We would definitely use them again and couldn't say enough about how wonderful our experience was. Thank you so much, Coats!

    responded with the following comments.

    Thank you Tatum, it was a pleasure to chauffeur for you!

    Jennifer

    reviews
    5 out of 5
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  • I loved working with Coats Classic Cars! They were friendly , flexible and professional! We had to adjust timing at the last minute due to a run on the wedding day. It was like talking to family. I couldn’t imagine my day ending any other way it was the perfect way to leave the chapel! They even drove us to a couple places downtown to take some pictures! Absolutely wonderful!!

    Zach

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    5 out of 5
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  • Coats Classic was an excellent way to end our wedding. From booking to the big day, everything was smooth. The driver and car were both excellent and everyone enjoyed this unique getaway!

    Audra

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    5 out of 5
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  • Coats Classic Cars provided excellent service and met our every expectation, except they would not let me drive the car :)

    responded with the following comments.

    We would love to let you drive the car, but our insurance would kill us! :-D It was a pleasure to chauffeur for you.

    wanda

    reviews
    1 out of 5
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  • I strongly would not recommend anyone using this company. They advertise you can choose which antique car you like best. You give them your top three and get one of those. This was not something my daughter, the bride cared about, but I thought it would add a nice touch. I paid over 600.00 dollars for one hour, I received a car I did not choose, or even like. Totally threw the money away. So, if you do use Coats, they choose what they want you to have. I think it’s false advertising. They don’t care if you are happy or not. They have your money, after all! I would have given them zero stars, if I could have.

    responded with the following comments.

    Hi Wanda, we are very sorry for the misunderstanding. Since your daughter’s wedding was just last weekend, we would have welcomed a phone call or e-mail to give us the opportunity to try and make this right for you. For every wedding that we quote, we give our clients the option to reserve their favorite car, and be guaranteed that specific car, exclusively, for the entire evening. Alternatively, we also offer a “Getaway” package, which is a perfect fit for our clients who like several different cars, and/or are more budget-conscious. It is a great way to get a classic getaway car for a minimal investment. However, since we offer the “Getaway” package at a discounted rate, we cannot guarantee exactly which particular car will arrive. We always send one of our Featured Classics, which you can see listed out at www.RideBackInTime.com, with the particular car being subject to availability at your date and time. We included both options in your original e-mail quote, and the “Getaway” service was the package that you selected. We try to be very clear during the booking process, both by phone and e-mail, that the Getaway package does not guarantee a specific car (and why). If you’ll refer to your original e-mailed quote of January 17, our reservations coordinator Amanda stated when discussing this option, “since we offer this service at a discounted rate, we do not guarantee a specific car”. If our clients have strong feelings about a particular car, we encourage them to go ahead and reserve their favorite one, which is always an option. I believe that would have been a much better fit, for your reservation – so we sincerely apologize if we did not make the difference between the two options clear. When a client does reserve the Getaway-Car package, such as yourself, we often ask them to list a few of their favorite cars – and on most dates, we can accommodate those requests. I am very sorry if our asking for your favorite choices created a misunderstanding – this was meant as a courtesy, not as a guarantee. Amanda tried to make sure in her May 24th e-mail that everyone was on the same page: “We will do our best to accommodate your preference. However, the car we send will be based on final availability that day.” Unfortunately, with June 8 being one of our busiest wedding dates of the year, we just were not able to send one of the Rolls-Royces or Jaguar that were your favorites. The car that we did send, our 1963 Lincoln Continental Convertible, is one of our most popular and most photographed cars, and one that we personally take a lot of pride in, having restored it right here in our own restoration ship, so I am saddened to hear that this vehicle was a disappointment in some way. I always check in with our chauffeurs following our events, and I received a message from your chauffeur, John, that while they were originally hoping for a white car, your daughter and son-in-law “loved the car and enjoyed the ride”, so I hope that your dissatisfaction with our service was limited exclusively to this misunderstanding regarding car selection (for which, again, we sincerely apologize), and that the quality of our service, condition of our vehicle, and our punctuality and chauffeur’s professionalism was on-point. We appreciate you choosing us, again sincerely apologize for the confusion, and offer our best wishes to the newlyweds. Best Regards, James Coats Founder & Executive Director

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