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Jewelry in Raleigh,
(919) 872-3346
Overall Rating
4.9 out of 5
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  • 25 Reviews


    Lisa

    reviews
    5 out of 5
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  • We decided to have a custom engagement ring made as I could not find what I was looking for. After wasting a couple months at another big names jewelry store, we took my idea to CMI. Within 1 week we had the ring mold back and shortly after that the actual ring and matching wedding band. I can not recommend CMI enough to everyone in the market for jewelry. You never feel pressured or overwhelmed there. The customer service is out of this world!

    responded with the following comments.

    Lisa, We are excited about the outcome of your custom piece. Even more so since you love it. Thank you very much for taking the time to share your experience with us. Also thank you for shopping local with us. Sincerely, your bridal team at CMI Jewelry Showroom

    Jennifer

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    5 out of 5
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  • CMI's customer service is amazing! We bought both of our engagement rings there and then got our bands. They were able to help us find the perfect wedding band to compliment our different engagement rings. Highly recommend this team

    responded with the following comments.

    Jennifer and Leigh, Congratulations on your wedding. That picture speaks volumes. It was our absolute pleasure helping pick your engagement rings as well as the bands. Hope the bridal gifts were well received. Sincerely, Philicia & bridal team at CMI

    Chelsea

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    5 out of 5
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  • Hands down the best jeweler I have ever been to! My fiance and I were shopping for engagement rings, and being non-traditional I did not want a diamond. Every single jeweler we went to prior to CMI pressured us into diamonds, diamonds, and more diamonds. I was told why certain things would not work and was not given other options. When we went to CMI we talked with Philicia who was amazing in helping pick out the setting and giving us ideas on stones. Their selection was amazing and Philicia let us spend as much time as we wanted trying on different styles. She helped us narrow down favorites, and suggested the band we ended up selecting! She scoured the gem markets for a pear shaped Tsavorite and a few weeks later it was in the store. It was beautiful, everything we wanted, and totally me. There was absolutely no pressure to buy at any point during our shopping experience, and we even got a discount for the future when we bought our bands (which we have also done!). CMI is amazing and... Read more

    responded with the following comments.

    Chelsea, I am happy we were able produce exactly what you had envisioned. Making your engagement a pleasurable experience is what we stand for. We do not leave a stone unturned in order to have a happy client as yourself and Levi. We are excited and honored to be your family jeweler. Sincerely, Philicia & the Bridal Team @CMI Jewelry Showroom

    Victoria

    reviews
    5 out of 5
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  • We used CMI for my engagement ring and both wedding bands for my husband and I. Felicia was wonderful and super knowledgeable. She helped us stay within budget and still get beautiful rings! They are always prompt with resizing rings and are always willing to clean my engagement ring whenever I go to shop there.

    responded with the following comments.

    Thank you Victoria. Your personal feedback is so very much appreciated. We take pride in what we do, so the best compliment to us is a happy guest. We look forward to helping with future occasions on your newlywed journey. Sincerely, Philicia & Bridal team @CMI Jewelry Showroom.

    carey

    reviews
    5 out of 5
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  • Phillicia was excellent to work with! Will definitely visit CMI in the future.

    responded with the following comments.

    Carey, thank you for taking the time to give us feedback. It was an absolute pleasure to help you find that amazing engagement ring. It turned out stunningly. Sincerely, Philicia & your bridal team at CMI

    Tina

    reviews
    5 out of 5
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  • My fiance and I decided to ring shop together so he would have an idea of the type of engagement ring I would prefer. The staff was so friendly and helpful. We did not feel rushed nor pressured in any way even though it was a bit of an overwhelming experience for us both. They had a large selection which made finding numerous rings for him to choose from a breeze. We plan to go back and purchase our bands there. I highly recommend this business!! It was a far better experience than those I have had in larger chain stores.

    Jessica

    reviews
    5 out of 5
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  • We have LOVED working with CMI! My fiance went there under a recommendation from a friend to pick out my engagement ring. They were so helpful during that entire process (he had not idea what to get :)) - I love my ring! We then went back to have my ring sized and pick out wedding bands. Again, they made everything really easy and seamless - I think we had both picked out our bands and left in under 45 minutes! Definitely recommend CMI to anyone looking for the best service and quality!

    responded with the following comments.

    Jessica, Thank you so very much for your feedback, it's very much appreciated. We know how hectic wedding planning can be, therefor it is our mission to make the selection of the perfect rings for your big day as easy, enjoyable and fun as possible. Welcome to the CMI Family!! Look forward to seeing you soon for ring inspection and cleaning. Sincerely, Your Bridal Team @ CMI Jewelry Showroom

    Jodi

    reviews
    5 out of 5
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  • What a fabulous experience no matter the occasion! I personally had the pleasure of working with CMI when my boyfriend and I started talking about rings and getting married. It is almost impossible to not get suckered in with the Diamonds Direct radio commercials making you think that is the ONLY place to go, but honestly people do yourself a favor and go to CMI. I went to both places and bottom line there is no comparison. Diamonds Direct only showed me 2 diamonds - one had a black speck that they said no one would ever be able to see, then another diamond that was cleary yellowish. So it cracks me up to hear commercials where they brag about the number of diamonds you get to pick from. I got TWO!! I went to CMI and I was shown 6 diamonds in our price range. SIX!!! NONE with black specks, not a single one was yellow. CMI will showcase their diamonds on a white board so that you can see the clarity and bright crystal color. While looking at all of them, CMI will actually teach you all ... Read more

    Ainslee

    reviews
    5 out of 5
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  • After my fiance worked with the jewlers at CMI to come up with the PERFECT engagement ring I knew we would have to go back to get our wedding bands. We loved the individual attention that we got from the moment we walked in the door. The sales person was friendly, asked questions and helped us find bands that fit our personal styles AND budget. He offered great feedback and even steered us away from a pricey designer towards an equally beautiful but far less expensive set. We would definitely recommend CMI to anyone looking!

    Kristel

    reviews
    5 out of 5
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  • Wonderful experience! My fiance walked into several jewelry stores in his work clothes and they didn't give him the time of day! He walked right in at CMI and was treated like he was the only customer in the store. When we went in to have my ring resized.... First of all, it was so fast! They caked back within an hour! Secondly, just in conversation we were talking about check ups to ensure that the diamond wasn't lose or anything and I mentioned my necklace was loose. They immediately took my necklace, which wasn't purchased there, tightened the setting and cleaned it for me, for free! Amazing experience and we'll never shop at another jewelry store!!!!

    donna

    reviews
    5 out of 5
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  • CMI Jewelry had the wedding set from the True Knots Collection I just had to have! They are the only dealer in North Carolina who has it. It's the same general price you would pay for any other designer ring. I got lucky and had a diamond of my own to use as the center stone, so my ring was very reasonable and appraised for more than 5,000 over what I actually paid for the wedding set. I am a return customer also, so now I get little discounts on things for getting more. They will work with people and the more you buy the more you save. It's an amazing store and I will not being going to these big corporate stores again. I will drive the hour and a half to go see Tim and the gang. They do not work for commission so that means they are not worried about being pushy. I will continue to go back until I am stationed somewhere else. Oh, speaking of that, they told me to mail my ring in for the inspections anytime even after I leave the area. They stand behind their products.

    Justin

    reviews
    5 out of 5
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  • I've used CMI for my fiance's engagement ring, wedding band and my wedding ring. The professionalism, staff and value of what I've received has been amazing. Every time I go in to CMI, they remember my name and make sure to clean all of our rings. It has been a great experience and I will be buying jewelry from CMI for years to come!

    User3211897

    reviews
    5 out of 5
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  • My husband and I purchased my diamond wedding band at CMI almost 10 years ago. Since then, I have continued to work with CMI on the maintenance and care of all of my fine jewelry. Their service is exceptional and my overall experience at CMI has been well beyond my expectations. The owners of CMI are friendly, courteous, and extremely helpful every time I go in. I recommend CMI to all my friends. Go to CMI first when looking for beautiful jewelry before going anywhere else.

    User2645789

    reviews
    5 out of 5
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  • CMI is a hidden gem. My husband and I went there to look for engagement and wedding bands and found everything we wanted for a great price! Kim is very knowledgable and helped us get exactly what we wanted.

    Amanda

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    3.6 out of 5
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  • CMI is the way to go. This is not a run of the mill cookie cutter jewerly store. This group is very passionate, attentive, and appreciative. My fiance sought advice on re-setting a family heirloom diamond and they were great. We shopped around several places for our wedding bands, but ended up going with CMI in the end simply based on trust.

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