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Venues in Cleveland, OH,
(216) 635-3303
(216) 635-3303

Cleveland Metroparks Zoo

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3900 Wildlife Way
Cleveland, OH, OH
Services: Venues | Login to save vendor
30 Reviews
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(216) 635-3303
(216) 635-3303
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Overall Rating
4.7 out of 5
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    • 30 Reviews


    Arden

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    5 out of 5
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    • My husband and I were so happy to be able to have our wedding reception at Stillwater Place. It such a beautiful venue. The venue coordinators are super helpful and are very supportive. They worked with our other vendors to really pull off a great night. I was also very happy with my animals that I go to encounter with and some more personal pictures of some animals that were a bit more active at later times for professional photos. The lanterns were also beautiful and guests that didn't like dancing could go after the dinner to explore it was great! All over 10/10 would highly recommend if you love animals, nature, or just a beautiful venue in general.

    Kyle

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    5 out of 5
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    • Our wedding is next year but the team at the Zoo has already gone above and beyond to make everything perfect for our special day.

    Pembroke Strickland

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    5 out of 5
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    • We picked the zoo for our wedding because the venue is absolutely stunning, but the service is even better. We were not able to have our wedding as planned due to COVID, but the events staff (Sam and Alascia) at the zoo was incredibly kind and understanding as everything unfolded. Although we ended up having to do a smaller wedding and couldn’t use the venue at the zoo, I would HIGHLY recommend this venue. You will be taken care of no matter what happens!!

    Kerry Catanese

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    5 out of 5
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    • We're so glad we picked Stillwater Place as our reception venue. Our guests absolutely loved the carousel and animals at cocktail hour and enjoyed being able to spend time outside on the patio during the reception. Alascia really made our wedding experience with Cleveland Metroparks Zoo phenomenal. She was easy to get in touch with and provided quick and detailed responses to our seemingly neverending questions. Alascia went above and beyond in helping my maid of honor set up a surprise for us as part of her wedding speech which really meant a lot to us. It was such a relief knowing Alascia and her team were taking such good care of our guests and event! Our day would not have gone so smoothly without them! We are so happy we chose to have our reception at Stillwater Place. We all had an amazingly fun time!

    Tina

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    5 out of 5
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    • Alascia was amazing; our wedding went without a hitch. The food was fantastic, the venue perfect. I couldn’t be happier with how our wedding turned out. The servers were pleasant and friendly.

    Anna

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    5 out of 5
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    • We were in the Primates, Cats, and Aquatics building for our reception. It was such a fun venue with all of the animals and they even brought some during cocktail hour you could interact with. Leah was fantastic in helping to coordinate everything and making sure all of the details were exactly what we wanted. She was incredibly friendly and helpful throughout the process. Nicole and the rest of the catering team were great as well. Also, very friendly and made sure the menu was exactly what we wanted. The food was great! Everything went smoothly and they were a great group of people to work with.

    James Benson

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    5 out of 5
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    • My daughter just had her wedding and reception at Stillwater Place at the Cleveland Metro Parks Zoo. It was an awesome experience. The Event Planning Staff and Caterer exceeded our expectations. Every detail was taken care of - giving myself and my wife time to enjoy

    Annette Mannion

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    5 out of 5
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    • I heard from many of our guests that this was the most unique fun reception ever! The planner Cindy was super friendly and helped make sure everything ran smoothly. The Aramark catering team provided great service and the food was delicious.

    Emily

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    5 out of 5
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    • We got married at the Stillwater Place and it was the most perfect venue I could have ever asked for. We worked with Cindy all throughout planning and she was wonderful. She was always prompt and professional and answered every little question I had and let me come tour the place MANY times because I wanted to make decisions in person. The wedding was perfect. The staff were so friendly and everything went so smoothly! We used Aramark Catering and worked with Danielle. She was AMAZING! The food was perfect and delicious. I would highly recommend the zoo to any couple getting married!

    Samantha

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    5 out of 5
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    • Working with the zoo, specifically Aulbrie, was so fun and easy and exciting! From the first inquiry to the day of, they were very easy to work with. They provided so much help during the planning process and even reached out to contact our vendors to make sure the day went as smooth as possible! Aulbrie and few others went above and beyond to help in any way they could and were even around the night of the event. The catering staff was awesome too! I couldn't be happier with the Zoo and I will recommend it to anyone looking for a venue! All our guests loved the ceremony, cocktail hour, the reception, and the food!

    Sharon

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    5 out of 5
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    • There are not enough words to express how amazingly friendly, accommodating, thorough, patient, creative and kind the Stillwater venue team were and are. They cared deeply and worked effortlessly to make my daughter's wedding absolutely perfect. The zoo was awarded to host the Asian Fesitval of Lights and Cindy offered our photographer a personal escort to take the bride and groom to photograph the amazingly beautiful lights. I highly recommend Stillwater not only for the beauty of the venue but how courteous and accommodating Cindy and her team are! Beyond happy!

    Gale

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    5 out of 5
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    • Our daughter has always loved the Zoo and we recently held her rehearsal dinner, wedding ceremony and reception at three different locations there. Cindy Roebuck, the Zoo's coordinator, and Kristin St. John of Aramark Catering and their entire staff exceeded our expectations of great customer service! They were professional, friendly and very easy to work with! They were able to handle a few last minute changes without any difficulty. Our guests just loved the venues: Wolf Lodge for the rehearsal dinner, Wade Hall for the ceremony and Stillwater Place for the wedding reception! We received many compliments regarding the food for both events - our guests were impressed! I would highly recommend the Zoo as a venue not just for a wedding, but for any important event. They made our daughter's wedding just about as perfect as possible!

    Meghan

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    4.8 out of 5
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    • Stillwater Place at Cleveland Metroparks Zoo was the absolute best venue for our wedding! We were well taken care of there by the staff and everything turned out beautifully! We rented the carousel and had the small animal encounters during our cocktail hour which made it so much fun for our guests. Our ceremony was by the pond and our reception in the stunning Stillwater Place building which fit our large group comfortably of 250 guests. Catering was tasty! We enjoyed every minute of our day there and highly recommend!!!

    Theresa marie

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    2.2 out of 5
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    • We went over there for tasty food a few weeks before our wedding night. We chosed a curried airline chicken and champagne chicken. We loved the way tasty and so delicious till our wedding night... both chicken was not tasty same as last time we tried it. It was kind of dry. We choiced their menu was green beans and marsh potatoes for our wedding night. They deliver incorrect food and it was not what we ordered. We hated that kind vegetable and we didn’t eat it. I was very disappointed because it’s OUR WEDDING! Why would we choice that food we don’t like it. Once a time in our lives. We will never forget this. It’s shame. Few staff who worked there at bar was rude to our guests. They don’t cares about us. They were not friendly. Especially Leah - she’s wonderful and best. It just her team staff not that great. I wish I have best experience like others did in the past. I will not recommend this to others. Wish you the best luck of choice! Everyone experiences may be different... Read more

    Natalia

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    4.9 out of 5
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    • TLDR: Beautiful venue, helpful staff, had a dream wedding. We got married in September at Wade Deck, with our reception at Stillwater Place, and it was like a dream wedding I didn't know I had. The facility is absolutely beautiful, and it was wonderful to have a back-up indoor location for the wedding in case of bad weather. I worked with Cindy Roebuck and she was great! She ensured the set-up of the name cards, table cards, and our table names and photos went smoothly. She and her team also coordinated the ceremony entrances so that we knew when to leave Stillwater Place to head over to Wade Deck. We paid extra for the guaranteed animal experience during the cocktail hour, with someone from the Education Department because we figured we might as well get the most of the zoo location. Our guests LOVED this part. We had a fennic fox and a barn owl that folks got to take pictures with and hear interesting facts about. We limited our costs at this venue by not having a beef menu o... Read more
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