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Venues in Round Rock, TX,
(512) 699-4852
Overall Rating
4.8 out of 5
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  • 62 Reviews


    Lisa Hill-Beaver

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    4.2 out of 5
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  • I was a guest at this wedding. OMG...your venue is gorgeous! The service and food was awesome. It really shows you love taking care of your brides and their guests.

    Whitney Shipley

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    1 out of 5
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  • I’m leaving this review to hopefully save another bride from going through what I did at this venue. Long story short, the power went out about an hour before my ceremony and was off for about 3 hours of my time at the venue. This meant no music, no air conditioning, and the toilets didn’t even work without the power. While I understand that the venue did not have control over the power going out, I don’t understand why they would not be prepared for situations like this and why they had no back up generator on hand, especially considering the time and money that goes into a wedding. They attempted to run a wire from one of the trucks in an attempt to play music during the ceremony, but it went out as soon as I starting walking down the aisle, so I walked down in silence, which almost had me in tears after the ceremony. Dinner was hot, sweaty, dark, and uncomfortable. As I greeted and apologized to many of my guests, MANY of them kept mentioning that they hoped I was go... Read more

    responded with the following comments.

    Hi Whitney, I would like to start by saying I truly am sorry your wedding day was not what you had envisioned. I grow very close to my brides as I plan with them for months and it's my desire to give them the wedding they have dreamed of. I am also sorry you feel we are unsympathetic and I am hoping you will be able to see it differently with a little bit of explanation. The year 2020 has hit us all like a ton of bricks so we have all had to work together with a little more flexibility than usual. Beginning mid March through August [and some through the fall] all of our weddings including yours, had to be postponed. We allowed all of you to reschedule one time with no change fee. We also did not require you to pay in full on your original due date knowing some were losing jobs. Most other venues, and reasonably so out of necessity to survive, required both. Some didn't even allow rescheduling but forced couples to downsize. Because we felt empathy toward our couples, Mark and I found a way to work around that. So in doing this, you and our other couples received 2 wedding dates for the price of 1. That cut our business year roughly in half. Covid was out of our control but we tried to work in a way that would benefit our couples. Now we get to your second wedding date and the unfortunate event of the loss of power. Your ceremony was designed to be outside as well as the reception hours after dinner which meant your guests were without power during the 1 hour dinner time inside. Power was returned immediately after dinner during the cake cutting so the rest of your evening and dancing time was not affected. I would not have wanted this to happen, but as with Covid, it was out of my control. Unfortunately we can't continue to give financial discounts for situations beyond our control if we want to continue to service others in the future. I'm sorry this appears to be unsympathetic but please understand it is not. At some point it has to become a business decision. We immediately began working through the channels to determine the responsible party who knocked out the power. We did this on your behalf and will continue to do so until we get an answer to this situation. I'm so glad you thought everything was beautiful and we enjoyed working with you as well. I wish you and James the best of luck in the future.

    Loni Martinez

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    5 out of 5
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  • Kathy was an amazing person to work with. My husband and I were beyond pleased with the beautiful location we had at Chateau on the Creek and the incredible service we experienced. We had some amazing photos because the Chateau has beautiful greenery outdoors and a beautiful gazebo. The patio in the back is also spectacular. Kathy is very kind and easy to work with, along with her husband. She also made the most delicious wedding cake and grooms cake that I had ever tasted which were included in our wedding package. To top it all off, we had the most beautiful sendoff with Roman Candles! I would highly recommend Chateau on the Creek to any bride and groom wanting to have a beautiful, intimate, and affordable wedding.

    responded with the following comments.

    Thank you, Loni, for your wonderful review! It was such a pleasure working with you and just an honor to be part of such a special day in your lives. Thank you for giving us that opportunity. I pray God blesses you and Timon abundantly in your future!

    Laura Nenneman

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    5 out of 5
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  • Redbookchef catering helped with a wedding this past weekend at this venue and it was fantastic! What a beautiful location with so many great picture opportunities. Kathy and Mark were great to work with, very helpful, and kind. We would love to come back and help cater at any time! What a great team of vendors they have, they really make the brides vision come alive!!

    Ashia Chantel Brown

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    5 out of 5
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  • I can't wait for my wedding here they are great. Lovely couple running this establishment. Almost everything is taken care of for you so there's little planning to do which makes it much more fun

    Megan

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    5 out of 5
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  • We are so thankful for Mark and Kathy and their many years of expertise. They know their venue and were ready to help us with anything we needed. You truly cannot ask for an easier wedding planning experience with their bundled package. Kathy’s cakes were so delicious! Our wedding day went off without a hitch, seriously, and we can’t thank Mark and Kathy enough!

    responded with the following comments.

    Thank you so much, Megan. We just loved having you and J.P. at the Chateau. I enjoyed working with y'all in the planning process and we enjoyed meeting all of your family and friends. The evening went beautifully! Good luck to y'all and please keep in touch! Kathy

    Terri-Ann Wellington

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    5 out of 5
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  • Ms Kathy as been nothing but amazing since the beginning. All our family and friends thought the venue was extremely gorgeous and the service provided was just spectacular.

    responded with the following comments.

    Thank you so much Terri-Ann! You were such a blessing to work with and we loved celebrating w/ Hopeton and your family and friends. Ya'll are a special couple and we thank you for your service to our country! Abundant blessings on your future!

    Stephanie

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    5 out of 5
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  • One stop shop for weddings! Exactly what I wanted. The grounds were really nice and well kept, the food and cake was amazing. The flowers were what I had asked for and the DJ did everything right. Kathy made sure my day went perfectly and I couldn't be happier!

    responded with the following comments.

    Hi Stephanie and Jon, Thank you so much! This is why I enjoy what I do. Knowing that we created the wedding that you had envisioned is very fulfilling for us as well. We enjoyed working with yaw'l and wish you many blessings in the future.

    Tracy

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    5 out of 5
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  • We had a small wedding on the patio in front of the fireplace it worked well for our small group of 50 people. Kathy made sure we stayed to our time line so we didn’t get lost or forget to do something. We had our wedding on a Sunday morning so they were flexible with the time. Kathy was accommodating and nice to work with for our special day.

    Vanessa

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    5 out of 5
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  • I cannot express how happy and pleased I am with my entire experience with the chateau! From day one a year ago when meeting and choosing the chateau for our reception Kathy and Mark have been phenomenal. The complete package they provide is like no other deal I found and let me tell you I researched! The day of our wedding was like a dream, Kathy and Mark had everything run smoothly and our DJ Pete Aranda is like no other! My guests have been non stop talking about how wonderful everything was. The cakes was one of the best wedding cakes I've ever tasted and my guests agreed! I just want to publicly thank the chateau on the creek for making my wedding day one of the most memorable experience in my life. I highly recommend chateau on the creek for any of your events you will not be disappointed.

    responded with the following comments.

    Thank you so much, Vanessa, for your thoughtful review. We loved working with you and your family over the past year and the entire evening turned out beautifully. You were such a joy to work with and we wish you and Jeff many blessings in your future together. Please keep in touch!

    Roxanne

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    5 out of 5
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  • Kathy and Mark are AMAZING!!!! The vendors they use took the stress out of wedding planning. I am was able to enjoy the entire process with their team supporting me. The grounds were beautiful! The food was fantastic! Our cake was amazing! My husband and I did not have a worry in the world!! I 100% recommend the Chateau for any couple that wants to truly create a picture perfect day, with professional support, quality products, and reasonable prices. Thank you Kathy, Mark and Team for making our dreams come true!!

    Tracy

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    5 out of 5
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  • Kathy and Mark at Chateau on the Creek were wonderful to work with and made wedding planning a breeze! We first discovered the venue at an open house, and then Wendy each month leading up to the big day to talk to the various vendors and to get to k own and choose the best ones for us. Our wedding in January was the perfect day- despite being the coldest day of the winter in Austin! We still got married outside by the fireplace and it was everything we hoped it would be! The chocolate/chocolate filled cake covered in bling was the best cake I've ever tasted! I can't wait to thaw the top for our anniversary....! Thank you so much Kathy for making our vision a reality! Tracy and Brad

    responded with the following comments.

    Thank you so much for your kind review, Tracy. We loved working with you throughout the planning of all of your wedding details and the fireplace ceremony was so intimate. We really loved the way you decorated the fireplace landings and mantle. The stoles the girls wore were the perfect touch. We will remember you and Brad always and wish God's blessings on you in the future.

    Deb Cakes

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    4.6 out of 5
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  • Kathy and Mark are the sweetest people to work with. This venue has a pick your own package. So I went with renting the venue which included: Venue Rental Plus, Catering, Cakes Tables/Chairs/Linens & Staff. Kathy put my mind at ease so many times and with how worried I get about ... everything, she knew exactly how to respond to my type of personality. She gave me advice and told me that I would be more nervous the night of rehearsal than on the day of my wedding. She was so right! the day of the wedding, i hardly saw her becuase she was taking care of everything and making it all run just as she said it would. She is super knowledgeable and easy for the bride, groom and family members to work with.

    responded with the following comments.

    Thank you, Debbie, for your review! Yours was a beautiful wedding and I'm so glad it was everything you wanted. Your personal touches were so unique and made it all your own. Blessings to you both in the future.

    cristy

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    4.6 out of 5
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  • Chateau on the Creek was a fabulous place for our wedding ceremony in June 2018. The grounds are always kept immaculate and green even in the summer which makes for gorgeous outside wedding pictures! Kathy and Mark are so friendly and welcoming. You feel like family when you are there. We loved their outside patio area. It is a great place to mingle and enjoy the evening. The gazebo is a beautiful ceremony spot. Very shaded so comfortable even in summer. Their package is great and really helps coordinate all the vendors. Definitely a great wedding venue.

    Richard

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    3 out of 5
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  • Location was wonderful. We asked for information to know what we could and couldn't do and when the manager did respond all we received was the bride to be had the info. The grooms cake was not good and the manger rushed the dinning. We had a DJ used who came out to ensure his set up and was approved by the staff yet at the event he was not allowed out side. Decorations we made were not allowed. The grooms mom brought flowers which were better the what we paid to have. The corsages were late and arrived after we started. We were charged for things we did not use or know about that were not discussed and there was yes anything sighed as far as contract. Get the rules before had. She stated it was a misunderstanding but did not attemp to correct it. Agreed to one thing then after she was paid said it was a misunderstanding. For the cost. Look elsewhere

    responded with the following comments.

    We offer the option of complete packages or brides selecting their own vendors. This couple chose to bring their own DJ and florist. I got a text from Richard 3 weeks AFTER the wedding requesting a copy of our guidelines & I mailed one to him. I also made 2 phone calls to them to speak directly about concerns but they did not return my calls. I spoke with the bride’s mom and Richard after the wedding & the mom specifically thanked me & said she was pleased. Nothing was mentioned about the meal being rushed. We always leave the dinner line available until after all guests have been served. This couple chose to remove our DJ out of the package & bring their own. We always let our brides know that our DJs use wireless systems outside as we can’t have guests tripping over wires. We never received a call from their DJ asking about guidelines or running wires. We do allow outside music but he didn’t bring a wireless system to pipe music to the outdoor patio. The decorations they chose were indeed allowed. The only restriction was in attaching them. We use ribbon or pipe cleaners; no wire or zip ties. I always keep ribbon for people who forget. I’m not sure of the timing of the flower arrival because that was a vendor they hired. They were NOT charged for anything they used. They WERE charged for 2 easels they borrowed and mistakenly took with them. As explained I’m happy to refund the $30.00 upon return. We are always happy to give copies of any guidelines or contracts. It’s always better to have understanding beforehand. There was nothing changed after payment was made. An itemized invoice was sent to Richard before his final balance was paid & he paid his balance in agreement with that. This couple was a joy to work with & at the final planning meeting they expressed how pleased they were with everything we had done. They also thanked me again as they left the night of the wedding. That’s our goal with every couple we have the pleasure of serving.
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