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Dress & Attire in Blacksburg,
(540) 951-5361
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4.3 out of 5
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  • 30 Reviews


    Margaret

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    5 out of 5
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  • I had a really good experience at this bridal salon. I went ~2 weeks after Blacksburg homecoming at 10 am on a Saturday and I was the only one there. I was helped by Meredith and Tracy. They were both extremely helpful and knew when to suggest dresses and when to let me pick my own to try on. They also pretty quickly picked up on my style and what I was looking for so they were able to suggest real options I actually liked. They were also not pushy when I said I needed some time to think it over but made sure I had all the information I needed to order the dress I had picked. Even though I went by myself they were really helpful in getting me into the dresses (I get that this is probably not the best part of the job but I really appreciated the help) and didn’t make me feel awkward for not having people with me. Basically I really appreciated the help that Meredith and Tracy gave me and they made the experience really great.

    Mariah

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    5 out of 5
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  • My family was on vacation to get some wedding planning done and have a weekend away and we stumbled into Chantilly Lace. Gorgeous store and an adorable family run business. My dress didn't fit when we came back for the fitting and they were able to do the alterations in less than 24 hours and had a fitting with the seamstress without any extra charge!

    Allison

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    5 out of 5
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  • I was beyond happy with my experience at Chantilly Lace. They had a surprisingly large selection of amazing wedding gowns that I had seen online. Brenna was so nice and such a huge help! She truly made me feel special. They also held my dress and veil until right before the wedding day. They made sure they were steamed and ready to go, which was a huge bonus. I highly recommend them!

    Amanda

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    5 out of 5
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  • To say I loved shopping at Chantilly Lace is an understatement. I loved the staff; they went above all expectations that I had from a dress shop. When searching for my gown, Brenna, the store manager, saw what I was saying about previous gowns and found one that met all my expectations and wants. I wanted no beading on my veil, so she called the manufacturer to make sure this was possible before ordering it. I loved their service so much that I came back to order my shoes from them as well. She even remembered my name months after ordering the dress, veil and shoes. Seriously the best dress place I've seen and I would totally come back for all formal needs if I was still living in the area.

    User6114030

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    5 out of 5
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  • Anyone looking to get a wedding dress in the NRV, Roanoke, or surrounding areas NEEDS to check out Chantilly Lace. The selection they have is so unique- each dress is different and extremely tasteful. I went to all of the dress shops in our area and no one had dresses like Chantilly Lace. They carry beautiful designer brands and had no trouble at all helping me find the most beautiful dress in my budget. Brenna is the manager of the store and she is absolutely spectacular. I can't count how many times we went in the store just to try my dress on, get fitted, look for accessories, look at veils, look at bridesmaids dresses, etc. etc. and she was always there, ready to help, and went out of her way to do so. She even wrote a sweet note and left it with my dad when he picked up my wedding dress. Thank you all for making my dress experience so much sweeter! I highly recommend finding your dress at Chantilly Lace!

    User3734939

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    5 out of 5
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  • the ladies at this shop are super. would definitely recommend.

    Cheryl

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    5 out of 5
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  • This has been the most amazing part of my bridal expierience. Lots of dress options! Angel is amazing! She helped me try on dresses the first day and made it so much fun. She gave suggestions in such a caring way! I fell in love with my dress and since she has done the alterations and each visit she has been so a caring and sweet. I love chantilly lace!

    Delphie

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    3.9 out of 5
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  • After trying on lots of dresses at a lot of other places, I ended up going right across the street to Chantilly Lace. I found my dream dress and was so happy. The dress was gorgeous and they had lots of options. I eventually bought my veil and head pieces from them. I loved working with them however, I would recommend ordering your pieces well ahead of time. They actually ordered me the wrong piece and I didn't get it for the wedding. I got the veil but very late, and wasn't able to use it for my bridal portraits. They worked with me to try to get everything to me, including willingly offering overnight shipping etc. I ended up getting the veil and the headpiece on the day of but only got one headpiece (since they had ordered the wrong thing). They refunded me for both headpieces and overall were very nice to work with. The store associates and employees are genuinely delightful and great. However, if you have to speak to the owner - I hope that you don't have to do it at a time that ... Read more

    Jen

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    4 out of 5
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  • I went here first and found several dresses I liked. I ended up with the perfect dress from here and they were a great help. They also did the alterations which was actually just a hem and a bustle. I also bought my veil and headband from here. I would definitely recommend them to other brides!

    Lauren

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    4.7 out of 5
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  • Helped me out a lot. I especially enjoy how they let you keep your dress at the shop!

    User5492196

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    4.3 out of 5
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  • I did my first round of trying on dresses here. I tried on wedding dresses one day with an appointment and went in as a walk-in with one of my bridesmaids the next day to try on bridesmaid dress. The woman helping me was great at helping me narrow down my style of dresses. They didn't ask for my budget when I went in, so I did end up trying on dresses not realizing they were out of my set budget, but the experience gave me a great idea on what style I wanted. The bridesmaid dresses were reasonably priced as well! They had ideas on how to get me the dress if I ordered there since I now live out of state (partially trying to sell the dress, I think) and they offer a 10% discount for bridesmaids if the bride buys her dress there. Overall, a great shop. I ended up getting my dress closer to home, but was pleased with the service and selection they offered here and would recommend them to anyone else.

    Kelly

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    1.8 out of 5
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  • Visiting Chantilly Lace was a very disappointing experience. I booked the first appointment of the morning on a weekday. The employee who unlocked the shop was 10 minutes late and she didn't even know that they had an appointment that day. She asked what type of dress I wanted and she did a fairly good job of picking out dresses that suited my tastes; however, when it was time to try the dresses on, she put me in a room and walked away. I was left to my own devices to figure out how to put the dresses on and they didn't provide any type of petticoat to make the dresses flair out at all. She looked entirely disinterested in helping us and provided very little help throughout the whole process. There was one other employee in the store when I had my appointment and she helped us a little - she was much more engaged that our main saleswoman and she helped to salvage the appointment. On a positive note, if you buy your dress here, your first alteration is free.

    Christy

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    3.1 out of 5
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  • At the beginning of the process, Chantilly Lace was very helpful. I ended up wanting a dress that had been discontinued and Brenna made quite a few phone calls for me to find it and even texted me after hours to give me an update like she promised. However, toward the end, I ended up having to go to 3 different appointments just to get the bustle right. It turned out fine, but I was very unsatisfied with their communication and organization. I called ahead of each appointment to make sure everything was ready only to show up and see that nothing was done. I am very unhappy with the seamstresses, the communication within the shop, and the lack of punctuality. However, Brenna was very friendly and helpful to make things right.

    Laura

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    3 out of 5
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  • I found my dress at Chantilly Lace on a whim. The salesgirl was extremely friendly and helpful when I bought it. When I returned for alterations, the owner exhibited none of those qualities. I had a couple of fittings over the months to get the dress exactly right. At each one, the shop was running behind (sometimes 20 minutes or so). While the alterations turned out perfectly, interacting with the owner was a very unpleasant experience. She was very quick to brush off my opinion.

    User4036657

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    4.9 out of 5
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  • My sister and I went into Chantilly Lace a few Saturday's ago, not even expecting for me to try anything on. Then this nice salesperson started asking me questions about my wedding day. She told me I should try a few on while we were there after talking about our venue and date. I told her what I imagined and she pulled a few others. Long story short, I found my dress that day! Chantilly Lace had a great selection of what I was looking for and Kristen was exceptional helping me with every step-including a perfect veil and jewelry to match! She also told me I should wear a small hairpiece so that when I take my veil off I will still have something beautiful in my hair for the rest of the night-something I didn't picture and would have never thought of but LOVED. I ended up paying for the dress that day and I wouldn't have even tried any on had it not been for her. Definitely check out the dresses here!

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