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Travel in Binghamton, NY,
(607) 648-7279
Overall Rating
4.9 out of 5
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  • 43 Reviews


    Amber

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    4.9 out of 5
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  • Carolyn Waffle is an absolute pleasure to work with. She not only arranged for our travel but took it upon herself to make sure that all the details were just perfect. There's no way I will ever travel again without the personal touches of having a travel agent. Carolyn has definitely set the bar high and I can't wait to work with her again soon!

    Jessica

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    4.9 out of 5
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  • Will use again in the future! Very helpful and is very knowledgable! We had a wonderful honeymoon and we couldn't have done it without Carolyn's help! I didn't have to worry about a thing with our honeymoon while I was planning the wedding!

    Kristin

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    4.9 out of 5
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  • This was the first time I utilized a travel agent. I, like most people, assumed I could find a better deal on the internet. But I have to say once everything was said and done the price was almost identical to what I could've found online and I would've missed out on the personal insight to which resort was right for me and my husband. Carolyn took the time to get to know what our likes and dislikes were and recommended a resort based on that. And we knew we got the best resort for us after visiting 3 other resorts in the area. We plan to use her again for our next trip to an all-inclusive and actually have already started talking to her again for an upcoming family vacation to Orlando. She was awesome!

    User2707358

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    5 out of 5
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  • THIS BUSINESS HAS EXCEEDED MY EXPECTATIONS. GREAT EXPERIENCE WITH A PERSONAL TOUCH.

    Keila

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    5 out of 5
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  • Carolyn Waffle was awesome she always made me feel at ease as a bride should. I look forward to working with her again soon.

    Marianne

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    5 out of 5
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  • Carolyn got us a great deal in a beautiful resort. She met with us before our trip to explain everything. She even thought to put us in rows in the airplane with lots of leg room for our tall husbands! Transportation from airport to resort was included and great considering our late arrival in Mexico. We would recommend Carolyn's services and will use her again!

    Patricia

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    5 out of 5
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  • Carolyn was fantastic! She took care of every detail from champagne and strawberries in our room upon arrival to cocktail service complete with hors d'oeuvres each afternoon. The property was breathtaking and the service impeccable. We can't recommend Carolyn highly enough!

    Shelly

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    5 out of 5
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  • Carolyn is so responsive and knowledgeable. She helped us with all the details of our trip including dietary restrictions. I just booked a 2nd trip and refer her to friends.

    responded with the following comments.

    Thank you so much Shelly! It's a pleasure working with you!

    Tonya

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    5 out of 5
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  • Our honeymoon was a dream come true!! It was so nice to have someone there to plan and make every aspect of the trip perfect for us. Planning a wedding can become very stressful and overwhelming so having someone willing to help and design a perfect honeymoon was a blessing. Things we did not even consider thinking about such as transportation to and from the airport were taken care of for us…all we had to do was go and enjoy the newly married life. And that was exactly what we needed. Another bonus is that working with a knowledgeable travel agent that you can trust gives you the opportunity to make the honeymoon or vacation perfect…because they know the best places to go, places to eat, activities worth spending extra money on, etc. Our honeymoon was at an all inclusive resort in Cozumel Mexico and it was truly paradise!! Food, alcohol, and activities (snorkeling, beach parties, etc.) were included, plus we had the opportunity to schedule other activities (zip-linin... Read more

    Krystal

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    5 out of 5
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  • I cannot say enough good things about Certified Travel. Carolyn was recommended to me by another agent because of her specialization in destination weddings. In July of this year, I was married in the Dominican Republic. Getting there was a trip itself, no pun intended. First Carolyn helped me sort through the numerous all-inclusives in the Caribbean. Then she worked with the resort on my behalf to make sure details were taken care of: number of guests, rooms, wedding date availability, and more. Carolyn worked tirelessly on my behalf before the trip, and even during. We had additions and cancellations to our trip right up to the last minute, and Carolyn was always just a phone call or email away to help with the changes. If I had a question about a particular service or resort policy, she was always there to make the call to the resort to clarify. We had a couple of problems once we got to the resort, and on a Sunday she was still working to make sure we had the best tr... Read more

    Ashley

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    5 out of 5
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  • Carolyn helped me to plan my destination wedding to Aruba in June of 2010 and I couldn't have been more pleased. From start to finish, if there was even the slightest problem, she solved it. I dealt with everything via phone and email, and her responsiveness to me was spectacular. I never waited more than a day to hear back from her. Carolyn helped myself and our 40ish guests to book airfare and hotel reservations to a destination no one in our party had ever been. Since then, we have all made plans to go back in 5 years, and my husband and I even went back for our 1 year anniversary with Carolyn's help! I will use her services again.

    User1530736

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    3.6 out of 5
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  • Our travel agent was nice and helpful... the resort was nice but didn't have as much activities to do as we would have liked...

    responded with the following comments.

    Thank you for your review. May I ask who this is? Did I help you choose the resort? Please reply to me via email. Thanks!

    User2569324

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    4.7 out of 5
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  • I absolutely LOVED having Carolyn as my travel agent/wedding coordinator. She was extremely helpful and very accommodating. She just wants you to be happy with your special day, and she continues to make her best effort in helping you secure that happiness. Sometimes it takes her a little bit longer to respond to some emails, which can make things a little difficult. But other times, not even a minute has passed and she's already responded and helped you figure out your issue! :) I would totally recommend Carolyn to a friend planning a destination wedding, and I would also use her for other traveling opportunities.

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