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Catering in Springfield, VA,
(703) 436-9991
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4.8 out of 5
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  • 30 Reviews


    Laura

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    5 out of 5
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  • When we first met with Dianna at Catering Reserved, we knew their service would be a great fit for our wedding! We are not your traditional "plated dinner", "seating chart", bride and groom, and they not only respected our wishes, but embraced them (You wouldn't believe how many caterers tried to force us the other way)! We heard compliments all night about how great the food was, but more importantly, the service! Dianna, Maritza and her staff worked so hard to make our day special. They even served the wedding party during formal pictures while the rest of our guests enjoyed cocktail hour - so thoughtful! From the crab cake hors d'oeuvres to the slider station, we were so pleased with how everything turned out! Dianna and her team are awesome!!

    Kathryn

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    5 out of 5
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  • If I am being honest here, I barely ate at my wedding. May have been the nerves or the tight dress. But we did have a tasting a few months out, and the food was sooo good! Our guests loved the food. We got three passed hors d’oeuvres (crab cake, mini beef Wellington, vegan zucchini wrap) at the cocktail hour, two entrees at a buffet with mashed potatoes and roasted veggies on the side, and a plated salad. The entrees we got were beef short rib, which you don’t need a knife because it fell off the bone, and seafood pasta. The seafood pasta was a huge hit, with my brothers in law and many other guests going back for massive second helpings. Our vegetarians and vegans were given special plates at no extra cost and they loved their plates too. We also had a late night snack- soft pretzels and beer cheese. This was not something our caterer offered, but they figured out how to make it for us and displayed our beautifully on our own handmade pretzel hook stand. We brought our own... Read more

    Shannon M Van Doren

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    5 out of 5
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  • I was actually a recent wedding guest, but it was such an exceptional experience I wanted to write a review. The food served was: cheese presentation, bbq meatballs, macaroni and cheese martini bar, veggie presentation and dinner was beef cuts in a brown sauce, some sort of crusted chicken in a white sauce, spinach/fruit salad, fresh green beans, and red skin mashed potatos I believe. Everything from start to finish was beyond my expectations. The ingredients were fresh, the presentation was pefection, and every bite was enjoyable until the last. The macaroni n cheese martini bar was a huge hit!!! Thank you for such a wonderful evening, I can tell just based on your service/quality you have an exceptional team of chefs, designers (for both presentation and setup), planners, sales team, etc and every one else behind the scenes. Wonderful company, keep up the great work!!!

    Kim Robinson-Leach

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    5 out of 5
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  • It was amazing and fit the time of day perfect!

    Sarah

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    5 out of 5
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  • Vivian and Diana were a pleasure to work with! They made the entire process seamless! All of our guests raved about the food and said it was the best wedding food they have ever had. I can't recommend Catering Reserve enough!

    Kasi S

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    5 out of 5
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  • My husband and I met Vivian when we had our first venue visit. We booked a tasting with her shortly after and booked Catering Reserved the day of our tasting. I feel like wedding food is always hit or miss and ours was definitely a hit. The food was wonderful! Almost every guest complimented our caterer and said the food/service was great… and we agree. Vivian was very accommodating – even with last minute requests - and was able to do everything I asked. We’re very happy with our decision to use Catering Reserved and highly recommend Vivian and her team.

    responded with the following comments.

    Kasi, Thank you so much for your kind words! It was a great pleasure working with both of you! Client satisfaction is my number one goal and I am so happy that we met your expectations. Best wishes and I hope our paths cross again soon!! Best Always, Vivian

    Veronica

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    5 out of 5
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  • Catering Reserved was absolutely wonderful. I thought our entire wedding was perfect, but we got far more compliments on the food than anything else. So many people told us that it was the best wedding foo they have ever had. Dianna and Beth helped me design a crowd pleasing and delicious menu, including a stir fry station, pasta station, and a carving station with a mashed potato bar. The catering supervisor, Maritza, took amazing care of my husband and I as well as our wedding party. We had water and champagne served to us right after the ceremony, and Maritza brought my husband and I plate after plate from the stations during dinner so we didn't have to even go up to the stations ourselves. The entire staff was so professional and cheerful, despite all of the grueling work they had to do (our venue was very spread out, had a giant hill, and it was almost 100 degrees out!). Dianna and Beth were extremely accommodating to all of my requests- including my last minute linen selections ;... Read more

    Kris

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    5 out of 5
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  • Vivian and the staff were great to work with. On time, polite, helped moved the event along. The most important was the food was delicious. Several friends asked for contact info for the company! We are still enjoying the packaged leftovers! I loved the steak and potatoes! Thank you!

    Jennifer

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    5 out of 5
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  • Dianna and her team at Catering Reserved were excellent, and I would highly recommend them for your wedding! Catering Reserved delivered a high-quality meal at an amazing price, and the team was very accommodating/easy to work with. Dianna was so helpful walking through different menu and linen options. She was very flexible when we would make a change or request new services. Her prices were so reasonable that I was initially skeptical - how could Catering Reserved provide such a high level of service for what seemed like half the price of other local caterers? But on the day of the wedding, everything was executed exactly as planned. All the food was delicious, and we got several compliments from guests. Throughout the reception, Dianna's team made sure that my husband and I had everything we needed - whether it was another serving of our favorite appetizer or a refreshed drink. They accommodated extremely last minute changes (like two guests showing up who hadn't RSVP'd!) wit... Read more

    Kristen

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    5 out of 5
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  • I cannot say enough about Catering Reserved and working with Dianna Gilbert. Her team catered our wedding on May 5th at Top of the Town. We had a buffet style dinner for 110 people that included a carving station of flank steak with chimichurri sauce along with a chicken and vegetarian option. People could not stop talking about the food and the decor. Also, I gave Dianna a rather complicated set of instructions for our bar and our desserts, which we brought in ourselves, and her team pulled it off flawlessly. Since I was planning my wedding by myself, I wanted someone who was responsive and flexible, and Dianna and her team are just that. Their pricing beats anything in DC that I looked at, and she is just a wonderful person to work with. I recommend Catering Reserved on the highest possible terms.

    Michael

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    5 out of 5
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  • We love Vivian - and she made the event fantastic! We could not have gotten through this without her!

    responded with the following comments.

    Michael and Heili, Thank you so much for choosing Catering Reserved to be a part of your important day. You truly became more than just clients. I hope our paths will cross again soon. Sincerely, Vivian

    Peter

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    5 out of 5
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  • Vivian and the Catering Reserved team went out of their way to make our wedding very special - including customizing the menu with off-the-menu choices! One particular food item was very important to us and, even though they didn't offer it, Vivian still found a way to include it - and it was a huge hit! Vivian is a wonderful person who truly cares about making an event special. She and her team certainly did for us. We are very grateful to all of the effort they put in - and the results, of course!

    responded with the following comments.

    Thank for your wonderful feedback - I am glad we are able to make your vision a reality. It was such a pleasure working with you and I wish you the best in the future!!

    Jen

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    5 out of 5
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  • In planning our wedding from the beginning through the end, we were so pleased to have worked with Dianna Gilbert, from Catering Reserved. Dianna has a wealth of experience, and we are so grateful that we chose Catering Reserved for so many reasons. From the quality of the food at our reception to the professionalism of the company itself, we were so impressed and have no regrets!! Thanks so much Dianna!!

    responded with the following comments.

    Jen - Thank you so much for placing your trust in me and Catering Reserved to care for you on such a special day. It was my absolute pleasure getting to know you and Johnny, and I wish you both the very best! I hope that our paths cross again in the future!! Kindly, Dianna

    Betty

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    5 out of 5
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  • Awesome experience, I highly recommend this vendor

    William

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    1 out of 5
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  • First off let me say I was not hiring them for a wedding but, I think I need to share this becasue if they do this over a smaller event, and if you have to cance a wedding, I feel you will be out a whole lot more. Hopefully, I can prevent that. I had high hopes but, the subcontractors I hired had put a damper on my event by not completeing their work on time; I had to cancel. I spoke with Dianna Gilbert and her words were "we can use your deposit for a future date", so I agreed. I then asked "what do I do if I cant find a date to have it?" she said "just call back and they will process the refund." Fair enough, sounded good. BUT, she lied!!! And, is now avoiding my calls. According to the contract if you cancel WITHIN 48 hours, catering reserved can keep 50% of your refund, that makes sense. However, when I reluctantly had to cancel, it was over eight days in advance (a whole week prior to the event). Therfore, I should get a refund, as per THE CONTRACT; its in writting. They have ... Read more

    responded with the following comments.

    While we completely sympathize with your frustration over the delayed renovations at your home, we do feel that our non-refundable deposit policy is both reasonable and customary. When cancelling 8 days prior to your event, our team has completed a significant amount of preparation for your event and additional requests for that date were denied. The contract you signed and admittedly "did not read" until after you cancelled the event stated that you would be responsible for full payment of the event once signed. Despite this, we did release you from your balance and offer you the opportunity to reschedule to another available date. We have spoken on several occasions and your review does not adequately reflect the content of our conversations. It is unfortunate that you have written a false review of the account in an attempt to receive a refund anyway, even though this is contrary to the contract you signed. We do feel that our policy is fair and wish you the very best in the future.

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