Here is my review: I arrived for an appointment with my sister for her mother of the groom dress. I was extremely put off by the fact that a credit card was necessary to make an appointment. I went in with a negative attitude but decided to give it a chance. When I entered, it was lovely with a beautiful wood reception desk, manned by a pretty girl. My negative view was cemented when she looked at us and said “What are you here for?”...REALLY? There was no “Hello”, no “Welcome to Castle Couture”, no “How can I help you?” I found the encounter to be quite rude and not at all welcoming or customer friendly. And given that we might be spending a minimum of several hundred dollars, the entrance SHOULD have been more welcoming. In addition, had it been my appointment, I would not have stayed, as that was not how I would expect to be treated. Our consultant was friendly, and helpful, thus making the experience more palatable. However, less than halfway through our 90 minut... Read moree appointment our consultant excused herself because she had been double booked, as were the other consultants. I was helping my sister in and out of her dresses, as well as zipping and unzipping another customer’s (who I did not know!) dresses because she was left alone and couldn’t try on anything else without the help. They had bottles of water, coffee, mimosas and cookies, but none of these niceties made up for the awful customer service, exorbitant prices and the “we are all that” attitude. I would never go back here, and I would NEVER recommend this place to anyone!

I had the pleasure of having Cathrin Torkse as my stylist/bridal consultant and she made the appointment far better than I expected! I don't like trying on clothes and was anxious about the entire process, but she made me feel comfortable and happy. She listened to me and presented me with a variety of options, within my price point! If it was not for her I may not have found my dress as quickly or as seamlessly as I did.

I came in for my bridal gown appointment with my Maid of Honor, my fiance's two sisters and both moms. The moment from walking in was an experience and we could already tell it was above and beyond. Even as simple as walking up the front stairs to the bridal room, cups of mimosas and cookies waiting for us upon entry. Jamie, my consultant was outstanding and I have nothing but great things to say about her. She knew exactly what questions to ask to figure out what I had in mind and both moms were super impressed with all her knowledge and advice to give. She pulled out a dress that she knew I had doubts when I saw her carrying it over and somehow it became a top contender. She knew exactly how to keep me at ease and understood what I really wanted and liked. Thanks to her help, I said yes to the dress! We all had the best experience there and would highly recommend Castle Couture for bridal gowns!

My whole experience was amazing from the moment I pulled into the parking lot all the way up to the moment I said "YES". And Hannah Fakhrzadeh was absolutely perfect for my experience! She had such a great personality and helped me through all my anxieties. I would absolutely recommend asking for her to assist you through the experience. Thank you so much for all your help Hannah!!! You Are A ROCKSTAR!!!!!!!!

I bought my dress from here and the experience was very pleasant. Amy was fantastic and very friendly. She gave me a really great deal on the dress that was better than several other places. So far I’m impressed!

I have nothing but good words about my experience at Castle Couture. From the moment we walked in until the moment we walked out, my entourage and I felt nothing but welcomed. Rachel, who was the consultant that helped me, was kind, very understanding of what I was looking for, and not pushy at all. She listened to all my wants and needs and helped me find the wedding perfect dress and accessories. Thank you Rachel!!! I recommend Castle Couture any time.

I recently bought my wedding dress here over the summer. I have to admit, I went into the appointment not expecting to say yes that same day. I had Kristen as my consultant for the appointment and I can’t say enough wonderful things about her! She listened to my likes/dislikes and I trusted her to put me in styles she felt would flatter my body most since it was my first ever bridal appointment. She never pushed me into anything I wasn’t comfortable and allowed me to relax and feel comfortable. She gave me and my family time to think it over before saying Yes. I’m so happy I did! And, I even have two other friends getting married next year who also had positive experiences that lead to them each purchasing their gowns on the first try! Wonderful all around!!

The best experience I had with dress shopping.

I said Yes to my dress at Castle Couture! I couldn't have had a better experience, and for that i have to thank my Bridal Consultant Rachel! She truly made my experience wonderful. At first i couldn't see myself in any dresses and thought i wouldn’t be saying yes to the dress today, but as time went and Rachel got a feel for what i was looking for, it took off from there. She is extremely talented, friendly, and comforting. I would trust her a million times again, she put my veil and accessories together beautifully. I truly can not thank her enough!

Castle Couture is a great place for bridal gowns and special occasions attire. I had the best time there, as did my mother and sister. It was such a positive, comfortable, and great experience. My consultant Rachel did an amazing job listening to my wants, likes, and dislikes. She was very easy to work with and had the best energy. She was also understanding when I did not say yes to my dress initially. When I did come back to purchase my dress, she was welcoming and super happy for me. Nothing but pleasant. Rachel also included my mom and sister in the process, which they appreciated. I absolutely love my dress and veil. Rachel knew exactly which veil was perfect for my dress on the first try! She respected my budget and I ended up leaving with everything I wanted below budget! I have nothing but good things to say about her and this bridal shop. I cannot wait to get my dress!

Where do I begin? I'm getting married on June 6, 2020 and I knew when I got engaged that I wanted a dress and a wedding that people will be talking about for years. I made an appointment with Angela at Castle Couture to look for my dress. I went in with no real mindset on what I wanted and also not looking to purchase a dress that night. I showed Angela some pictures and told her I wanted to be different then the typical bride. She brought me over a dress which I liked, then she brought another over and I was like eh it's ok I don't think I like the straps. She said just try it on and see. Well I tried it on and fell in LOVE. I didn't want to take it off. She was so kind and told me don't settle you have to be sure. I said let me try on another so she grabbed one for me and I put it on and went no the other dress is for me. I put it back on with a cathedral veil and just knew. Angela was the kindest person to work with. She was far from pushy and extremely honest. Anyone ... Read morewho has a bad thing to say about Castle and Angela are totally wrong. It was the easiest experience ever and I'm just so over the moon. If you get offended by someone telling you a dress doesn't look good or that dress is for a different body type, then you shouldn't be shopping. I was happy she was honest and told me what fits best for my body. I give Castle Couture and Angela 100000 stars. I can't wait to go with my mom here for her dress, my fiance for his tux, and my bridesmaids for their dresses.

I said Yes to my dress at Castle Couture and could not have asked for a better experience! My bridal consultant was Angela and she was absolutely amazing! Right, when we walked in she offered mimosa’s for my guests and I. Angela asked if I had any styles in mind and then pulled dresses that I had envisioned I would love. She really took her time to get to know me and was very honest as to which dresses she thought complimented me. I tried on a few different dresses and said yes to the 1st dress I initially tried on! All dresses are kept in a plastic garment bag which I loved because you can tell all dresses are kept perfect. The I would highly recommend Castle Couture and Angela!

I had an appointment at Castle Couture for My wedding dress. Christina was absolutely fabulous. She made me feel welcomed and worked with me to find the dress of my dreams. She was professional and patient. After showing her a few pictures of dresses I had in mind... she exceeded my expectations. The staff were all so accommodating and welcoming. I had an absolute awesome time. Thank you Christina!

I originally had my first appointment and was assigned the consultant Angela. Unfortunately myself and my family and friends we running a little bit late and showed up about 5-10 minutes late to the appointment, in which I called ahead to let them know. Upon being greeted by Angela, I immediately felt like she seemed a little bit annoyed. I did not have the biggest budget, but felt that I should still be able to try on a decent amount of dresses after doing my research on the designers. When trying to explain to Angela what I was looking for, her response was always that it was out of budget and I only got to try on a total of 3 dresses, which to my surprise I was in complete shock! Luckily I was able to find THE DRESS! After leaving the shop, I tried to get in touch with Angela for a couple of weeks, and felt like I was being avoided after leaving a couple of messages. Upon her finally calling me back, I felt as though she was very dismissive in trying to answer my questions. B... Read moreecause of her demeanor on the phone and with my first appointment, I requested to have another consultant because I knew I was coming back during the Allure trunk show and see if Allure had anything else in the new collection I might like. Thank goodness I did! I was soo pleased to be given the consultant Catherin who was such a pleasure to work with! I cannot say enough good things about her and genuinely felt that she cared about my big day and not a paycheck. I know that working with her in the future will make this process such a breeze! When I mentioned my budget to Cathrin she actually pulled me about 10-12 dresses (wondering why this did not happen the 1st time around), but with the help of Cathrin and the sales reps from Allure, they were able to help me say yes to the dress! Because of my first trip I was unable to give this 5 stars across the board.