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Dress & Attire in ,
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4.7 out of 5
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  • 44 Reviews


    User4403978

    reviews
    5 out of 5
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  • I have the hardest time making a decision and went to about 7 bridal stores trying on dresses and trying so hard to the "the dress". I walked into Casablanca and was greeted by Emily, she was amazing! After trying on so many different style dresses I could barely even decide on a style but Emily spent her time with me and was so patient with me! She gave us her honest opinion with the different dresses and made me feel so at ease! I finally said yes to the dress and can't wait to walk down the isle in it! This location has a huge variety of different dresses and they are all so beautiful AND reasonably priced! This place is a MUST stop for all brides!!

    Kimberly

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    5 out of 5
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  • Quality of Service- The staff was very helpful and knowledgeable. They listened well to what I was hoping for in a wedding dress, and they were able to deliver. As an extra special touch, upon choosing a dress, they provide rose champagne to you and your party for a toast and cheers. Responsiveness- My phone calls were always answered or returned. The only reason I would give a 4.5 here is because my bridal jewelry came in and did not receive notice of its arrival. With that said, the jewelry pieces did arrive and in plenty of time. They also went the extra mile. The earring I had wanted were discontinued and they were able to get the company to make one more pair for me :) Professionalism- The manager of this store always made me feel welcome. She remembered my name, knew what I was coming in for, and was very knowledgeable. Value- My dress I thought was extremely well made and luxurious. I had been to 4 bridal stores and Casablanca bridal had the best value for quality and... Read more

    Ann and Ryan

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    5 out of 5
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  • The girls at the Casablanca Bridal Flagship store are so sweet and fun to work with. They have a great selection of different style dresses and at a reasonable price point considering other dress shops in the area. The hem to hollow option is a must if you're petite and will save you a lot of money in alterations costs to not have to alter the length of the dress.

    User5507780

    reviews
    5 out of 5
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  • I was very particular about what i wanted in my dress. I had many specific things I changed and added to my dress. Everything trend out perfect and came back just as i wanted

    User2092636

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    5 out of 5
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  • I loved my dress it was the perfect combination of simple and glamorous formal and rustic enough for the beach.

    User2095687

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    5 out of 5
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  • The dress I chose was a strapless and even though I loved the dress, I couldn't see myself without straps. So Casablanca worked with me to take a shrug from another dress and create it to suite my dress. The lace and beading then matched perfectly and it looked lovely!

    Elizabeth

    reviews
    5 out of 5
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  • I bought a Casablanca dress from a local dress shop. It was true to size, needed little alteration, and was a steal!

    Laura

    reviews
    1.1 out of 5
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  • I went to NY lace in Taunton because they carried a dress that I liked. I tried on the dress and loved it. The salesperson, Judy, ordered the same size dress that I had tried on in the store which was 6 sizes too big for me. When I called her to change it to a smaller size and voiced my concerns, she became pissy and said "I've been doing this for 20 yrs". I didn't think dresses could be altered that much. She was positive that the seamstress would be able to fit it to my size after having the alterations. I ended up not changing the size against my better judgement. I also asked them on 3 different occasions to mail me a swatch of my dress (which they promised) but they never did (always said "it's in the mail"). A short time had gone by before my dress arrived (only 2 months). Made me wonder if she ever ordered a new dress for me. After all the alterations, my dress was still too big and didn't fit right. I should've listened to my gut and made her order a smaller size. You... Read more

    responded with the following comments.

    Hi there! First of all, congratulations on your wedding day. Second of all, thank you so much for bringing this issue to our attention. While we cannot claim to be responsible for the individual actions of each store owner or sales person where Casablanca Bridal gowns are sold, we can at the very least apologize on their behalf for the experience you received in association with your Casablanca Bridal purchase at NY Lace. We can also make sure that we send our local sales representative and sales manager to follow up with this store to make sure that they are being the best possible Casablanca Bridal brand advocate, and if they do not meet our high standards, perhaps they no longer need to represent our brand. We hope that you understand that this experience is not reflective of the way we hope all of our different store locations service our brides, and we sincerely regret that you had to suffer through such an experience on the most important day of your life.

    User5006175

    reviews
    3.9 out of 5
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  • Beautiful dress ok help would recommend to friends

    Amber

    reviews
    4.8 out of 5
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  • I was looking for something very traditional and found it here. The train had to be at least 8 feet long, and I am larger sized woman, so I was little worried about finding something that could fit me well. Thankfully they helped get me fitted perfectly. Very helpful staff!

    Emily

    reviews
    4.4 out of 5
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  • Casablanca made the changes to my dress that I needed and it turned out awesome! A little pricey for the alterations they did, but otherwise great!

    Karen

    reviews
    4.5 out of 5
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  • The dress was wonderful!!!!!! They were helpful in locating a local vendor and the quality was unmatched! The dress looked especially great in the pictures!

    Silvia

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    4.9 out of 5
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  • I absolutely loved my casablanca dress.

    Natalie

    reviews
    3.6 out of 5
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  • Great dress designer!

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