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Dress & Attire in Waite Park,
(320) 257-4238
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4.4 out of 5
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  • 28 Reviews


    Saralicia

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    4.8 out of 5
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  • The people at Carrie Johnson Bridal are great! They helped me find the perfect dress and accessories for my wedding day, and helped my bridesmaids find their perfect dresses too!

    responded with the following comments.

    Saralicia- Thank you for rating your experience with us! We are thankful to hear that you had great customer service!

    LeaAnn

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    4.8 out of 5
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  • Fabulous customer service. Great experience. Highly recommend.

    responded with the following comments.

    LeaAnn - Thank you for rating our services. We are grateful to hear you had a great experience.

    Melany

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    4.8 out of 5
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  • Found cute bridesmaid dresses here on a whim, the store doesn't look very impresive, but the owner is. When our dresses came in, one had a stain from the manufacturer, the owner contacted me right away and kept me in the loop on the process to get a new one in time for the wedding day.

    responded with the following comments.

    Thank you for taking the time to rate our customer service and your experience while shopping and purchasing from us. We have expanded to offer a better shopping experience!

    Cass

    reviews
    5 out of 5
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  • I purchased my wedding gown, wedding jewelry, veil and my bridesmaids dresses at Carrie Johnson's Bridal, and my mom also bought her mother-of-the-bride gown there. I cannot say enough good things about Carrie and all the women who work there! Any issues that arose throughout the entire wedding planning process, Carrie was willing to help. For example, there was one bridesmaid dress that just didn't fit one of the bridesmaids right, and Carrie took out all of the bridesmaids' measurement information to see if we could do some dress switching among the girls. And when that didn't work she got on the phone immediately to place an order for extra fabric to be shipped so the bridesmaid dress could be altered. All of the ladies are so professional and willing to help whenever you walk through the door. When I went to Carrie's to try on wedding dresses, it was my first time trying on dresses and I had no intention to buy. But I ended up falling in love with one gown, despite that, I second g... Read more

    responded with the following comments.

    Cass- We are so excited to hear that you had a great experience while shopping our store. We strive to provide the best customer service we can and it sounds that we were able to achieve that for you and your bridal party!! Thank you for rating our services!!

    User3887321

    reviews
    5 out of 5
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  • I found my perfect wedding dress here! It was a fun experience with the wonderful help and friendliness of the staff. Even being there on a very busy day, everyone was cheerful and willing to help out as much as possible. Great selection of dresses to order and off the rack. It was SUCH a relief to be able to check this off my wedding to-do list with such ease!

    responded with the following comments.

    We appreciate your feedback and are thrilled to hear you had a great experience with your purchase!

    Pat

    reviews
    5 out of 5
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  • Saved our day from a disastrous start elsewhere. They were helpful and stayed an hour after closing time while my daughter made that tough decision to say yes to the dress. Helpful but never pressured her to make a decision. The owner knows her stuff!!

    responded with the following comments.

    Pat- Thank you for taking your time to rate your experience with us! We are also thankful to hear we offered great customer service.

    MICHELLE

    reviews
    4.4 out of 5
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  • My wedding dress, the bridesmaid dresses and my mom's dress all were purchased at Carrie Johnson Bridal! The staff at the store were very helpful the day I went in to try on dresses, there was a great selection of dresses to chose from. I felt very welcomed every time I went into the store unlike another store where I felt like I didn't belong because I'm not a size 2. For the most part all of the bridesmaid dresses were the correct size when they came in. The dresses were ordered and arrived a little earlier than I was told- that was a great feeling!!! This store is a great place to check out for your wedding dress or bridesmaid dresses!!! Very friendly and easy to work with.

    responded with the following comments.

    Michelle- Thank you for taking the time to rate our services. We are grateful to hear that you had a good experience with purchasing from our store!

    User3540763

    reviews
    4.5 out of 5
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  • I loved working with all the staff here! They def made me an my bridesmaid feel important! They took time to be sure you the customer is satisfied. I'd def go here again! Ask for Carrie or Katy! :)

    responded with the following comments.

    We appreciate your feedback and are thankful to hear you had a great experience!

    User3100095

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    0.6 out of 5
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  • We had an appointment to try and find bridesmaids dresses and had to wait for a "room" to try on dresses. They were busy with the Prom rush (customers who did not have appointments.) We did find a dress we liked there, after we looked through the racks ourselves. When it came time to get measured they wouldn't measure us because we weren't buying the dress that day. Everyone had to make another trip to the shop or any bridal shop to get measured. When we got measured I was discouraged from ordering the size I wanted. I recently had a baby and was told, "If you don't lose a good two inches there is no way the smaller size will zip." I called back the next day to see what size the sample was in (it was the size I wanted to order) she told me that they don't go by samples because the designer makes them in a rush and they are really stretched out from people trying them on. I am not a girl who cares what the tag says, but I am a girl who cares how she is treated. I know the clerk was doin... Read more

    responded with the following comments.

    We are sorry to hear that your experience while shopping with us was not up to our customer service standards. Carrie is always available to listen to suggestions and customer concerns.

    Hien

    reviews
    3.9 out of 5
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  • Fast and quick staff that answered all my questions!

    responded with the following comments.

    Hien- We appreciate you rating our customer service. We wish we could have provided you with a 5 star rating. We are available for customer feedback at anytime.

    User3199477

    reviews
    1.4 out of 5
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  • The only thing I would recommend there is buying off the rack. The dresses are great that way. Other than that my experience there was a nightmare! They messed up our tuxes and insisted that my flower girl order the next size up dress than she measured for since she might grow...needless to say we had to take it in enough to make it a size smaller. It seems noone that work there is on the same page. One person says one thing and another says something else. They quoted us prices and an hour later when we went back with a question they inform us that the prices had doubled! Never going back

    responded with the following comments.

    We are sorry to hear we were not able to provide your with a 5 star rating. Carrie is always available for customer concerns and feedback.

    Dan

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    0.5 out of 5
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  • Very unpleased with service. Wish things turned out better.

    responded with the following comments.

    Dan- Sorry we were not able to provide you with a 5 star rating.

    Nicolette

    reviews
    4.9 out of 5
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  • I ordered bridesmaid dresses at Carrie Johnson, and also tried on wedding gowns there. The staff were so kind, and so helpful. As a matter of fact, one of the women helping me gave me the advice that ultimately helped me pick out my gown (even though they didn't carry that designer). I was so happy with the help they gave, I recommend this shop to anyone.

    responded with the following comments.

    Thank you for taking the time to rate our services. We are grateful to hear that you had a great experience!

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