Sabrina has the worst customer service of anyone you will ever deal with. I'll keep it brief you can go to yelp for a full explanation. If you ask for anything favor like coming in after 3pm they will use that against you like they're doing you a favor. If you show up 5mins late they will hold it against you. Every email you sent they will use it against you. If you say 1 bad thing against them they will call you a liar. And if you try to negotiate, or work around anything they will literally reply with "If you dont like it what are we wasting our time for". They only want to do business if it is easy for them. In all my venue searching and talking I have never dealt with such terrible individuals

My husband and I are honored to have experienced the pleasure of working with Canyon View and making our wedding day perfect. We had both our Ceremony and Reception there. Throughout the planning (especially during the few months prior to our wedding back in April) I've contacted them several times, almost every week but the ladies of Canyon View are so patient, nice and always so welcoming to answer our questions. We had a tight and busy schedule during our wedding day (with all the picture taking, the scheduled activities like guest performances, cake cutting, ect), but the Canyon View Team made sure to check up on me and my husband on anything that we need like water if we get thirsty. I appreciate it a lot. We received so many compliments from families and friends about our Wedding day. They loved how gorgeous the whole property is from the inside and out, the delicious food, the wonderful service and the beautiful view looking out the hills from the outside courtyard, espe... Read morecially during sunset. A big thank you again to the Canyon View team.

I got married here in September and it was absolutely gorgeous! We loved working with Saneta. She helped us so much with planning and really gave great advice on everything to do with the venue. The venue is large and was recently renovated. We are still getting comments on how beautiful the outdoor ceremony was and how great the food was! The sunset photos are amazing. The bring your own bar option also saved us tons of money. If i had to do it all over again, i'd still choose Canyon View :) Great experience!

My brother and I both had our weddings here at the Canyon View on the same weekend (7/11/14 and 7/13/14) . At first, we were a little worried that two weddings at the same venue could turn out to be boring, repetitive and familiar since both of us had a lot of common guests attending both our weddings. After we talked to Saneta, we were not only sure that this wouldn't be the case but it would turn out to be two awesome weddings in one weekend. It's been about three weeks since the weddings, and all of us are still talking about how awesome the wedding was. Our guests are still talking about how the venue was really beautiful, the food delicious and the service - excellent! I highly recommend this place if you plan on getting married here. The location, the view, the parking and most importantly the Canyon View team makes for a guaranteed fun and successful wedding!!

Both my brothers had their wedding reception at the Canyon View and we worked with Saneta for both weddings. She was such a pleasure to work with and unlike a lot of other wedding halls, Canyon View is super accommodating. We're Tibetans and have certain requirements for our wedding ceremonies, like bringing in our own sweets and home-made cookies to serve guests when they arrive. Saneta was so understanding and super respectful of all our needs. What more can one ask for for their wedding. The wedding planning and the weddings themselves was a huge success. Our guests complimented us on picking such a beautiful venue and was very impressed by the Canyon View staff. Even though we worked with Saneta for most of the planning, on the wedding day- we got to work with Sara and Sabrina, too, who were so friendly and sweet. Plus, we had a lovely waiting staff and bartenders (Carlos and his friend- you guys were amazing!), too. The warmth of the staff was very important since more than 50% of... Read more our guests were from out of town and we wanted the wedding to be a extension of their east bay experience. And in all honesty, for both the weddings, Canyon View staff was family! I would recommend Canyon View to anyone looking for a stress-free wedding. The location is beautiful, there's plenty of parking and the staff is super accommodating. I've been to dozens of weddings and have been part of planning a few other weddings for friends and family at other locations. So far this place has been the best! Thanks Saneta- you really are the bestest! And we're so happy to have gotten a chance to work with Sabrina and Sara, too (even though for a brief time, it was quite a memorable one!).

I love Sabera and her staff! So technically my event was not a wedding but my daughter's bat mitzvah... I have also hosted 3 other banquettes and Canyon view over the last 5 years and am now planning my younger daughter's bat mitzvah in 2015! The staff is great. The venue is gorgeous. I could not ask for a better location and more friendly people!

My wife and I just married at this venue on October 14, 2013. The Canyon View is absolutely amazing. No additional extras required. The moment we walked in we knew this is the place for us. The view at back of the venue is picturesque and it can be used for the wedding pictures. It has a great view of the city from the high vantage point. The initial meeting was with Sabrina and towards the end our coordinator was Saneta. Saneta was very accommodating and paid attention to details. Everything we wanted was addressed. The food and desert was fabulous and was on time. If you are looking for a place with a good view, excellent service, and low cost this is it.

My husband and I got married here at this wonderful place on Sept 14, 2013. I can say that we were so glad that we picked this place for our venue because the place was awesome and Sabrina and Saneta (our venue coordinators) are beyond amazing! Words can't describe how this mother and daughter combo treated me nicely. They are very helpful and they really went above and beyond of what was expected from them. I came across Canyon View back in 2012 when I was looking around for a venue. We probably looked at 3 different places. Canyon View was the first one we saw and it was love at first sight. The view of the valley from the back was breathtaking and would be a nice backdrop for people who will be taking pictures but most importantly I felt an instant connection and hospitality from Saneta, who helped us from the get-go with the different options that we can choose from. She was amazing to work with! Aside from that, Canyon View was the only place we looked that offered a BYOB (... Read morebring your own bar) option. Saneta never once tried to sound like she was upselling the venue to us. She really laid out before our eyes how much we will spend if we were to choose this option from that option, how much will it be if we bring our own bar versus if we were to use their bar option. I liked that! Numbers before my eyes was great! In other words, we got a bang for our buck by choosing Canyon View. Throughout the wedding planning process I would email back and forth with Saneta or I will call them and they are very responsive. Not sure what people are saying regarding them being unorganized because I never once felt like they were. Whenever we make revisions on the contract, they will send me a revised invoice. I made sure to make notes of my requests for our final meeting based on our email exchanges. I worked with Sabrina during our final meeting and they made everything happen for me. I am truly grateful for that. I would recommend Canyon View!!!

Canyon view was a great venue to have both our ceremony and reception! The views of the San ramon hills were exceptional and the weather was actually perfect for our fall wedding. The reception itself is huge! We had a little over 200 guests and you can't even tell. There was still a lot of room to walk around, no tables were crammed next to each other. Don't need to decorate much Bc the place itself is beautiful! Saneta and her team were great from start to finish! Everything on our wedding day was close to perfect!

Our wedding is 2 months away but our venue so far has been fantastic. Very quick to respond to questions and very accommodating. The venue menu tasting and vendor fair was awesome with lots of great vendors and the menu had a lot of options. We have another meeting scheduled for next month to confirm all the details and make our final selections. I'm extremely happy with our venue and would suggest them to anyone.

I recently had my wedding here at Canyon View. I was skeptical on having any wedding in January due to the weather, but I must say, that I had the most beautiful and perfect wedding! First, Canyon View is a wonderful venue and since it is a family business you definitely feel that family vibe vs the typical corporate setting place. With that being said, Saneta and Sabrina were very helpful with customizing my special day. We had over 300 guests that fit comfortably...amazing location with the best view in San Ramon, beautiful settings and a very professional staff! We had a buffet style dinner which was perfect. My husband and I come from Islander cultural backgrounds so food is the most important thing at weddings. The FOOD WAS AMAZING!!! It was not typical wedding food - you could tell the food was made with love. In addition, they welcomed us bringing in our own additional cultural food. Overall, Canyon View is definitely a place that left a great impression on our gue... Read morests and we hope to use them for any future events!

We just had our wedding in here early October. The venue is beautiful, without doubt, inside and outside. Everything is nice with a big parking lot. However, Sabrina at Canyon view did her best to ruin my mood on the wedding day. She is truly terrible! 1. $15k does not even include a spoon, wine glass, cocktail glass. The chiavari chair is an upgrade. The red one is $4/each but the white or silver one is $12/each because they want everyone to rent the red one to match their new hardwood floor. I rather you say $17k and includes all the necessary utensils. 2. The cake cutting was another fee. However, after we cut the cake. My groomsman have to ask Sabrina a few times before they take our cake to slice it. But they didn't pass it to each table, instead they just throw it in the back of the venue -_- 3. On the contract, it says we have a coordinator on site. However, on the wedding day, Sabrina disappeared most of the time. When she appears, she was to give us troubles or just... Read more sitting there and play with her phone. 4. Our florist told Sabrina that they left some new folded boxes in the bridal suite so that I can take the centerpieces flower home. Sabrina FAILED to let us know when we were packing. Until the next day, I told my florist that I feel so sad tossing all my flowers, she said that she told Sabrina about the boxes! If Sabrina doesn't like her job, why didn't she just tell the florist to talk to me? 5. During the wedding, the bartender told Sabrina that we are almost run out of soda. My friend was there to witness it. Sabrina just said "I don't care, not my business." Okay...I know whatever we bring in, you won't touch it, but why not say it in a more polite way? Overall this is a very beautiful venue. However the service was terrible! One of my guest said she really likes the place and was going to book for her wedding. I stopped her. I strongly recommend people DO NOT book this venue.

We had out father's 100th birthday party here at, Canyon View and we could not have been any happier. Not only is the venue it's self GORGEOUS, especially at night, but the service we received was wonderful. Planning a party of such meaning meant at of indecisive decision and Saneta was there to not only put up with our changes she even helped by making suggestions that added a great touch to the event. The food was excellent, the servers were friendly and helpful, especially to our elderly guest, and the bartender was amazing! Mexican parties are usually big, loud and very festive with dancers, mariachi band and loud music and Canyon View went above and beyond to make sure not a thing was left out and that we were well accommodated. The party was a compete success and as mentioned before we could not have been happier else where. We picked the perfect spot to commemorate our Fathers special day. I still have friends and family to this day complimenting me on what a elegant party ... Read morewe had. In 3 my husband and I will be celebrating our 25th wedding anniversary, another big event. I'm looking forward to working with Saneta & Sabrina once again to plan our perfect day!!

Facility: Canyon View has a beautiful view, ample parking, and the interior designs and lighting make for a gorgeous wedding reception. The bathrooms were clean, and the chairs, tables, linen, etc. were all in good quality. Food: We selected the buffet option, with prime rib and salmon as the two main dishes. My wife and I were both happy with how the food tasted, and then became even more pleased as we received positive feedback from several guests and family members afterward. Service: Even though we selected the buffet option, we had requested for our parents and grandparents to remain seated (while the other guests stood in line) and be served during dinner. This specific request was fulfilled. The servers also fulfilled our other specific request to go around to each table during dinner with wine that we had brought in ourselves and serve those guests who wanted wine with their meals. General Advice: Be organized and very specific on your end (either you,... Read more if you are doing the planning, or your wedding coordinator/planner) with all the agreed on details and requests. My wife and I went as far as to draw up a specific blue print of the event center with the exact placement of each table and exactly how many adults, child, and infants we wanted at each table. We sat down with Sabrina, the manager, and went over exactly what we wanted, and double and even triple checked to ensure there were no misunderstandings on ALL the details. Sabrina is very accommodating, helpful with her experience managing the facility, and easy to work with. I think some of the not-so-favorable ratings/comments may have been due to miscommunication and misunderstanding with Sabrina. So please be clear, concise, and follow up with what you want your event to be like. Sabrina will work with you. But you/your coordinator need to be on the ball both before the event and on the day of.