We visited Encore Events to select tablecloths on two occasions. The first time we were there they seemed to not want to be bothered by us being there. They tried to help us over the counter without getting up or giving suggestions on what to do. We found a tablecloth that we really liked for the cake table however we were told it was way to big and could not use it. We left not ordering anything but after looking around for other options we returned. The second visit was much better. A different gal was there and was able to help us make our selections and guess what? The table cloth that we wanted for the cake table did come in the right size! It was a relief to get what we needed ordered. When I arrived to pick up the order a couple of days before the event they loaded the car and said we were good to go. However the half table that we ordered was not there. Though they tried to get the table delivered the same day I had to come back the following day to pick up the table.