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Catering in Augusta, ME,
(207) 217-9879
Overall Rating
4.7 out of 5
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  • 18 Reviews


    Trey Schlutt

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    1 out of 5
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  • There were clear signs of Lilac being unorganized and unprofessional from the beginning. We contracted them to be our rehearsal and wedding caterer about a year before our wedding and the October before our wedding they were running a percentage discount if you paid in full... This is where the pattern of being unorganized started. The owner sent me a invoice for the full amount after the discount only to find that it was wrong and I had to recalculate the discount for her. They get the amount correct and we pay. December rolls along, they must of asked for our food choices 3-4 times and we gave them our choices every time they asked, however the expectation is they could of been more professional and kept track of these items. We eventually had to give them our choices again a couple months later. Fast forward up until 2 weeks until our wedding: Lilac pulls out of the wedding based on COVID fears (understandable) however at the beginning of July they communicated no issues so... Read more

    responded with the following comments.

    We are disappointed to receive this review so far removed from your event date. We strive for the utmost in professionalism at all times, including during this challenging Covid-19 pandemic. You mentioned in your review our annual Black Friday special surprise promotion that we have sent to our clients for the past several years around the end of November to coincide with Black Friday where we do offer a special discount to clients off their bills. It has traditionally been our way of saying Thank You as the holiday season begins and has been widely and universally appreciated by our clients. Any invoices you would have received prior to that (including in October as you suggest) would naturally not have included or reflected this special time limited discount offering for the holidays. If you felt that our offering a special discount for the holidays was somehow inappropriate or unprofessional for a company to do, we are truly sorry and would have welcomed the opportunity to discuss this with you directly. We are a custom catering company so we begin our work with each client with a large suggested list of potential menu items, from there we narrow down your selections through both conversation/emails/chats and our in person tasting sessions. We have found over the years that couples planning a wedding have many vendors and decisions to juggle and we try to regularly check in with them for updates as both event plans and preferred menu tastes change. Again, so many of our clients appreciate this as it helps them to continue to narrow down their menus and make final decisions as well as continue to be thinking about the important food and beverage side of their special day. We do not require a final decision on your menu until 90 days before your event, so often couples do have new dishes or tastes that they would like to incorporate into their day and we can learn of these interest early and provide feedback as well as potential pricing impacts to couples in a timely manner to help with decisions. With multiple events being rescheduled and impacted by Covid, we opted to, out of an overabundance of communication caution, be sure to frequently touch base with our couples. Our experience and feedback was widely positive, we apologize if you felt this extra communication was unnecessary or intrusive. We would have gladly adjusted had we known you felt different from what we were experiencing with so many of our other clients. We did unfortunately have no option but to cancel our services for your event. It was a heartbreaking decision to make, but one given the serious nature of the Covid pandemic we felt we needed to take. We canceled only after numerous attempts to receive information from you as the couple, and your venue, on the Maine state mandated Covid safety precautions required to be in place for all gatherings both indoors and outdoors. We were unable to receive the necessary details and confirmation required to ensure that our entire Lilac team would be able to safely service your event. Regrettably, we never were provided this vital information and we had to make a decision to choose the safety of our family and team over profits. We truly wish it had been different. Given that we canceled, we did offer a refund that we were clear would be processed as timely as possible in separate payments. Lilac has been twice voted Best of the Best, an honor we take very seriously as it is built on our entire families commitment to providing the best services possible to our clients. That our abilities to safely deliver did not match your personal expectations we are deeply sorry.

    Anna Ragonese

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    5 out of 5
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  • Kim, Clark, and the entire team at Lilac are nothing but amazing. We have no doubt that we went with the best catering company in the area. All of the staff were so amazing from the time we first met at our tasting to saying goodbye at the end of our reception. Kim and Clark made it so difficult to narrow down our final menu because everything we tasted was amazing. Not to mention that our Mexican themed rehearsal dinner was to die for. I wish I had some of that cheese dip right now! We are truly thankful that we had such an amazing team to make our whole wedding weekend perfect. Kim was so willing to accommodate all of our guests needs including our menu being completely but free and almost completely gluten free. All of our guests were so impressed with the food and drinks. The whole staff was so kind and accommodating and my husband and I were so surprised with how attentive Kim and Clark were to the two of us. You can not go wrong with these amazing people. We would recommend aga... Read more

    Connie Gullman

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    5 out of 5
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  • Lilac catered the Wedding Rehearsal Dinner, Welcome Party and Sunday Brunch for my son and daughter-in-law's wedding. They went out of their way to cater to our different food needs (food allergies, vegetarian, etc). They were first class all the way. Most importantly they took care of everything. Since I live across the country from Winthrop, Maine, I trusted Kim and her staff entirely. Everything was delicious and presented so beautifully. They helped create a perfect weekend for our families!

    Aurora

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    5 out of 5
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  • Kim, her husband, and her team went above and beyond our expectations. They first began by preparing a delicious taste testing for my fiancé and parents. All along the way they worked within our budget and made a delicious and elegant meal. They made sure that we didn’t have to worry about the small details. Their team was professional, caring, and excelled at making our wedding beyond memorable. They were responsive to emails, calls, questions. The food and drinks were delicious. If you are looking for a good quality, caring, attentive, and professional catering and mixology team this is the one for you.

    Quinn

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    5 out of 5
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  • Kim and Clark (owners) are amazing. If you ever worried about not feeling comfortable with a bunch of strangers running around all of your guests, DON'T. Kim and Clark make their services and their family team feel like they're just a couple more members of your family enjoying in the beauty of your day. Great food, drink and great service on top of a great feeling of family makes this business a great find.

    Peggy P

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    5 out of 5
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  • If you are looking for a caterer that treats you like family, allows and encourages you to share ideas for the menu all for a very reasonable cost...look no further than Lilac Mixology & Catering! We hired them to caterer the rehearsal dinner as well as the wedding reception along with providing bar service both evenings and bridal party prep nourishments. At our request for a casual rehearsal dinner where the wedding party along with out of town guests and family could enjoy each others company, the team prepared a casual pizza buffet of grilled gourmet pizzas with salads, bruschetta, tortilla chips, and pastry platter that included cannoli. They took basic party food and elevated it to a sophisticated gourmet spread that was not intimidating to the average joe but would impress any foodie. The next day (wedding day!) Kim had set up a lovely spread of fruit, veggies, power trail mix, meat & cheese platter to make sandwiches along with water and of course mimosa fixings. It was... Read more

    Ainsley Romprey

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    5 out of 5
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  • I can not say enough about the amazing experience we had with Lilac Mixology & Catering. From the moment we started the process of planning our wedding, Kim was always there and made us feel like top priority. Not only did she meet us at the venue on the first day, she went out of her way after that to help in every step. My wife and I live out of state and had few opportunities to meet with her and her team but whenever we came into town she made it work. Lilac's team is incredible, mostly importantly the day before and the day of the wedding. The family really does take care of every single need and even things you may have forgotten about. They worked with our budget and personal tastes to make a dream menu. We also had a few allergies and a vegan request and Kim easily made them all their own plates, my guests were so impressed and thankful! We can't say enough great things and we will always remember the amazing food and team that helped make our day perfect. Thank you Lilac and ... Read more

    Emily Leonard

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    5 out of 5
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  • Kim, Clark and their family & staff truly are one in a million. Their quality of service is matched by the taste of their food. Kim and her creative ways of making food an elevated experience were truly more than we were expecting! Clark and Zack bartended at our wedding and they were such a hit with our guests and Clark worked to make my husband, Zach, and I our own speciality drinks for the event! Sam even helped with making sure that our place settings were perfect on the day and is amazingly skilled with her creative eye and detail oriented mindset! They all truly have hearts of gold and we could not be any happier with our choice in working with them. My husband even surprised me with a dinner for our one year anniversary and they replicated the meal for us to perfection. If you are looking for a catering and mixology team with a #powercouple, look no further. Lilac Mixology & Catering matched all of our requirements, and went above and beyond to show us they are more than... Read more

    Emily

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    5 out of 5
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  • Where to start with the Phinney family & their team. Truly an amazing experience from start to finish! They are a dream for any couple ready to tie the knot. Firstly, a huge part of our decision-making process was the fact that they do a tasting!! Why other places seem to think that you will hire them without having tried a sample of the food you will be eating is beyond me! A list of a few things they went above and beyond to help us with; Sticking with our budget, making specialty cocktails for each of us, taking our idea (a taco bar) and making it a million times better than we ever could have expected, working with fresh ingredients and making *the best tacos we have ever had* (and we are taco freaks), being extremely detail-oriented with the presentation of the food, helping us with things that normal caterers would not have done. Overall going above and beyond for us in more ways than we probably even know about. Kim and Clark and their team are extremely generous a... Read more

    Taylor

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    5 out of 5
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  • These folks were an absolute pleasure to work with, they truly went above and beyond to make this day so special for us! On the day of our wedding, my dog, the flower pup, was hanging out with my bridesmaids and I in the Bridal suite. Kimberly noticed that she was a bit excited by the festivities and offered to walk her around the venue to help get some energy out. It was a small gesture but made a huge difference and truly reflected how they would go out of their way to help us out and make our day special! I would absolutely hire them again!!

    Ashley

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    5 out of 5
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  • Our relationship with Cafe130 began only a week before our Wedding but will continue for a lifetime. The Sunday before our wedding we were struggling with last minute details, trying to make everything perfect while maintaining a budget that seemed to be rapidly disappearing. Our venue-The Barn at Silver Oaks had a close professional and personal relationship with Cafe130 and suggested we “give them a call”....we did just that. We called Kim on the spot-explained what we were looking for and when (less then a week away). Within a few minute she gathered a 5 member crew and with in a few hours had a created a contract including bar service and cocktail hour appetizers for $1000.00 less then the vendor we were contracted with at the time. Kim, her husband Clark and staff were beyond AMAZING...they met and exceeded our expectations. The food was delicious, the service was impeccable and the staff were friendly, appreciative and respectful with us and all of our guest. We can not thank... Read more

    Bernadette

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    5 out of 5
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  • I can’t say enough wonderful things about Cafe 130! They truly are awesome!

    Christopher

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    5 out of 5
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  • Wow! That’s feel you get from Cafe130. They really are amazing people with the willingness to help wherever they can! On our wedding day it had been raining off and on all day, we got a break in weather and were able to have our ceremony outside with quick responsiveness Kim and her team helped put together our decor for outside on our arbor! This was something we hadn’t paid for they just did to be the most helpful! Thank you to Cafe130 you guys are rockstars! You helped make our day magical!

    Caitie Packert

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    4.8 out of 5
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  • Everything from the rehearsal dinner to the wedding day was perfect! Day of breakfast and lunch were amazing, the bar service was top notch, and the pizza's were to die for!

    Erica

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    4.6 out of 5
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  • We had a wonderful wedding thanks to Kim, her husband and their team. Guests were very impressed with the setup and the bar never seemed to have a long line. Thank you for making our day so special! We would highly recommend Cafe130 to cater your next event.

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