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Videography in Studio City,
(877) 694-4373
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4.2 out of 5
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  • 34 Reviews


    Allison Rossi

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    2.6 out of 5
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  • While our videographers were wonderful (I believe all videographers are independently contracted through ByDesign) I cannot recommend ByDesign. First, we selected a videographer for our wedding and were confirmed months in advance, and then ByDesign let us know about a month prior to our wedding that this videographer was double booked and they would need to assign a new one. Second, It took 6 months (beyond their contracted window) to receive our videos. A few weeks prior to that date, they let us know it would be late and they offered us our raw footage free of charge. We accepted, but ended up have still yet to receive that 2 months later. It has now been over a month since we've received our films - we made 3 very minor requests for edits - and they have not been able to provide even an ETA on when they'll be able to get the edited versions back. After a month. Overall, the professionalism just isn't there for this company. You don't need the stress of having to manage... Read more

    Cara Weiss

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    1.2 out of 5
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  • Please do not hire byDesign Films. They are very disorganized and their customer server is horrendous. Our contract said we would get the final video no later than 20 weeks out from our wedding. To begin with, that is a very long timeline, significantly longer than any other vendor we worked with. I checked in with them a few times in the months after our wedding and they said we were on track for an on-time delivery. Then at the contract deadline I followed up again and was passed to our fourth customer server rep at the company and told there was a delay. Only after I was able to get that person on the phone and express my distress and dissatisfaction did we receive our video. That was almost six months after our wedding. Our contract allowed for additional edits after delivery of the video, and we asked for a few small tweeks. They said it would take three weeks to get it back to us. That was nine weeks ago and I have heard nothing. I had to practically beg for our wedding video... Read more

    Lily

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    1.2 out of 5
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  • Unfortunately, despite on all their wonderful good quality portfolios on their website, I made the biggest mistake of my life by signing the contract with them. Yes, they may have glorious reels/film on their own website, but what most people didn’t realize is each city has different contractor videographers. As a result of this, their videographers are not consistent in quality. It’s really a gamble on what you will get: 1. What upset me the most is in my pre-wedding questionnaire, I stated I wanted the footage of my entire bridal party walking down the aisle. With all of their 3 cameras, the videographer didn’t even capture the vast majority of it. All they captured is the part of the flower girl walked down the aisle, so I question what the other videographer and other 2 cameras were doing at that time. I understand they stated no shot can be guaranteed to be captured, but shouldn’t the bridal procession be pretty standard? 2. I’ve spent a good 3 to 4 hours on pre-we... Read more

    Alexandra Delaney

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    5 out of 5
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  • We are so incredibly happy that we went with ByDesign for our videography. They were extremely helpful with customizing our videography package to match our vision for the wedding day. We purchased the same day edit package, so we could play our first look footage at the reception. The team was extremely timely and productive to make this happen in a short amount of time. Our friends and family were blown away with the short film and loved the ability to witness such a private and intimate moment for the two of us. It added a super personal and unique touch to our wedding that our guests had not seen done at other weddings. ByDesign is the reason this element was executed so well. Not to mention, our wedding day was outdoors for the first look, ceremony, and reception; a huge thunderstorm was in the forecast that day. They did an outstanding job of capturing aerial footage of the different locations before the terrible weather hit. For these reasons, we are extremely pleased and glad w... Read more

    Tori

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    5 out of 5
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  • The byDesign team exceeded every expectation I had. From the very beginning, I felt like capturing every moment was their top priority, and they went above and beyond throughout the entire day. Tim also arrived early to check in with me, see what I needed, and worked with the rest of my vendor team to truly capture everything! I was so grateful and overwhelmed with all that our wedding day brought, and I am so confident that the video footage will help us relive the magic and emotion for the years to come!

    Camille

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    5 out of 5
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  • It was a little over our budget to get ByDesign Films, but after looking through so many other videos from other suppliers for so many days and hours... we found that their style, cinematography, storytelling, and package options were what we found most suitable for us! I edit videos myself, so I have very specific things I am looking for in edited videos. After we got our Instagram video and our Highlight Film, my husband and I were just so blown away! They truly captured the best parts of our special day and wove them together so beautifully. They took into consideration all my very detailed requests, and I really appreciated that. Their videographers were so flexible and friendly on the day of our wedding and made us feel so at ease. Their coordinating team was also amazing, efficient, and very professional. My husband and I have absolutely no regrets and we are so very happy that we invested in a wedding video with this vendor! :)

    Jennifer Sedor

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    5 out of 5
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  • High quality videos and a professional team that is very responsive!

    Michelle

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    5 out of 5
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  • byDesign could not have been any better! Not only were they incredible to work with leading up to the wedding but they made us feel so at ease and comfortable as they shot the wedding and captured every moment spectacularly. We LOVE our films and are so grateful for the amazing work that they did. If you are looking for a videographer for your wedding, they are the best!

    Jackie

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    5 out of 5
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  • We couldn’t be happier with by Design Films as the videographer for our wedding. From the very beginning the team was responsive and helpful with suggestions to help make the day one we would never forget. The videographers day of were not only very professional but also stayed behind the scenes while capturing the evening. We can’t wait to see the final product, thank you for memorializing our wedding!!! Doug & Jackie

    Jessica

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    5 out of 5
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  • byDesign was probably the most easy to coordinate, most flawless parts of our entire wedding. Our project manager, Vanessa Walden, was an absolute dream. She was incredibly responsive and always respectful and professional. She handled all of my requests and questions promptly and remained extremely organized, kind and courteous throughout the entire process. On the day of filming, our videographer, Larry, was awesome. He was kind and respectful and took amazing footage! The entire process far exceeded my expectations and the films are beautiful. The sound quality and resolution are top notch.

    Dan

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    5 out of 5
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  • The surprise of a lifetime was made possible by the excellent team at byDesign Films. My wife and I previously agreed not to hire a videographer to save money, but on Christmas morning she woke up to two beautiful films of our wedding day. From the very beginning, byDesign films was extremely accommodating with this unique request. Brittany was great at presenting the options and explainging every process along the way. Our videographers, Larry and Christopher, were very talented and professional. They embraced the surprise and operated under the disguise of photography students. I still can't believe how they captured every moment without drawing any attention. Months after our wedding, we were introduced to Vanessa who delivered our films. Vanessa & Brittany were truly amazing to work with, and made the surprise possible. As for the films: They look like Hollywood movies! Every aspect of these films was top notch. From the music, to the action shots, byDesign Films certainly delivere... Read more

    Doesn’T Matter

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    1 out of 5
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  • They promise that things will be done and it takes them forever and by that I mean almost a year!!

    Judy

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    4.8 out of 5
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  • My husband and I knew we wanted to capture our wedding day with not only photos, but video as well. We talked to a few videographers, but we knew we wanted to go with ByDesign Films. They mentioned that we had a lot of flexibility with our video, including choosing the song. Additionally, they worked with us to meet with our budget as well. After we booked with ByDesign, we had a project manager that answered all our questions and made sure our videographers would capture all the highlights of our wedding day. She was super responsive and helpful! Our videographers on our wedding day were very professional as well. When we received our video, we wanted a few changes and they were happy to make those changes. Overall, we are very satisfied with ByDesign Films team.

    Sundas

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    1.3 out of 5
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  • Do not book with this company!! My husband and I overpaid for a film that looks like it was made by an amateur! The film came out nothing like the ones that they put up on their website and after I wrote to the company and asked about the poor quality they told me I would have to pay MORE than I already had paid to make edits! All the angles of the shots are terrible, the video is shaky, and there is too much depth of field where it should not be. I never leave reviews but I can never get my wedding experience back. They also did not offer to refund us and are not letting us access any other footage to choose from without paying more. Terrible!

    Heather

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    0.5 out of 5
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  • If you are interested in paying an absurd amount of money and not receiving a wedding video ByDesign is for you! After spending nearly $6000 with them they told me MONTHS after my wedding that they didn’t have enough “quality footage” to produce my wedding film. I paid for extended time, upgraded cameras, two videographers and a drone and all I got was a few minutes of a highlight film. I did not receive my actual wedding video. They had no explanation as to why this had happened but I assume it’s because they hire freelance workers to capture their film. I will never be able to remake my day and not having that video I was promised is beyond devastating. I highly recommend you look elsewhere for your wedding day video needs. Extremely unprofessional, unreliable and heartbreaking.

    responded with the following comments.

    On behalf of the entire team at bDF we apologize that the feature film did not meet your expectations. As you can imagine, there are always factors out of our control that come into play during a live event. The bride did not put in this review but pointed out in multiple emails that they thought the Highlight film and other short films created for them was great. Here are a few quotes from our correspondence: “Love the video!” - **In reference to Highlight delivered** “Absolutely love it!!” - **In reference to additional short films delivered** “You guys are amazing! Thank you so so so much!" “Great love it!! Thanks so much :)” We are not sure where things turned sour, but at byDesign Films we care deeply about our clients and worked with the bride for several months to try and craft a feature film that would meet her expectations and our standards, in addition to the highlight film and multiple short films. After many attempts and much editing of the full length film we were unfortunately unable to satisfy the client and refunded not just the full length film portion but the full cost of the event. At byDesign Films, we do our best to treat everyone with respect. We wish things could have turned out differently and been able to accommodate for this couple. We sincerely wish them the best for the future. - byDesign Films Team
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