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Transportation in Medina, Ohio,
(330) 725-3108
Overall Rating
4.0 out of 5
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  • 62 Reviews


    Wesley Weir

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    5 out of 5
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  • BVIP Limousine Services delivered exactly what we needed for our wedding party.....a shuttle service between the hotel and wedding venue. They were very flexible with the hours and accommodated the start and end of the event - all with a great price! Special shout out to Chris our driver that made the special trip back to the Hotel for that "One Guy" who doesn't understand a schedule - Thank you Chris!!!

    Taylor

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    5 out of 5
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  • BVIP Limo's service helped round out our guest experience for our wedding! Our guests loved being picked up from their hotel and shuttled to our venue & back. We didn't have to worry about our guests driving under the influence and our guests' safety was really important to us! BVIP provided the exact right amount of shuttle hours needed, were very accommodating, professional & friendly. All of our guests were very happy with the shuttle buses - especially since they had a 25 minute ride! I would recommend BVIP to any bride who is looking for a reasonably priced shuttle service to make their remote venue work!

    Annie

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    5 out of 5
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  • Our driver was on time, friendly and understanding. We had some extra time before our reception and he willingly drove us to another location for more photos before our final destination. No questions asked!

    Alison Knight

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    5 out of 5
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  • We booked the party bus for transport during our wedding day and had no complaints! Timely and friendly.

    Valerie

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    5 out of 5
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  • From booking the vendor to riding in the limo the day of, we had nothing but exceptional service. The shuttle service is also recommended if you are needing to get guests to and from locations!

    responded with the following comments.

    Valerie, thank you so much for your wonderful review! It was a pleasure working with you and we are so glad that we could be a part of your special day!!

    Kara

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    5 out of 5
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  • Process was so easy! Staff very helpful and professional! Would highly recommend!

    Kristen

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    5 out of 5
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  • We had a very good experience. The customer support team and account managers made it easy to book and pay. They were helpful in sending reminders closer to the date when the itinerary was due. My guests were very happy with the shuttle. No problems and very low maintenance process. The price was much more reasonable than some of the other companies I contacted.

    responded with the following comments.

    Kristen, thank you so much for your kind review! You were a pleasure to work with, thank you for letting us be a part of your special day!!

    Jennifer Lombardi

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    5 out of 5
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  • We were upgraded for free to the 29 passenger bus, and our party was 20 total with 4 photographer/videographers so we kinda needed it in the end anyways! The driver was very friendly and prompt to the schedule that was predetermined. He was very flexible as we made a few minimal changes the day of. There was bluetooth for us to hook up our music entertainment and glassware/cooler provided. We enjoyed our downtime between the ceremony and reception from each picture location with this easy ride! THANKS!

    responded with the following comments.

    Thank you for the great review Jennifer!! We are so glad that we could be a part of your special day! Congratulations and we wish you and your husband all the best!!!

    Missy

    reviews
    3.6 out of 5
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  • Overall, the limo was a good experience. The driver got lost downtown a lot. Almost made us late getting it back on time. The limo had an awful odor to it. The driver/limo got the job done.

    Vincent

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    4.6 out of 5
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  • We had a few snafus during the planning process, with miscommunications regarding our contract, payments, and schedule, but on the day of our wedding, BVIP delivered! Our driver (Ken, I believe) was fun, professional, and flexible when we slightly modified our itinerary! BVIP provides great service for a much better price than the other vendors we considered.

    Sara

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    4.5 out of 5
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  • The front office service was great from day one. They really responded well to all our inquires as soon as possible. The overall experience on the bus was favorable and the bus itself was amazing with every possible amenity. The only disappointment would be with the driver. He was nice and courteous, but the driving left something to be desired. We were tossed another a few times by real hard stops and turns. Again nice service and courteous staff and would still use in the future.

    Victoria

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    4.5 out of 5
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  • Great service! We rented a party bus, as well as a larger passenger bus from them. They were where we needed them to be at all time, and the only time they weren't was purely due to traffic conditions! A few times when we spoke to them on the phone or email, they weren't the most pleasant or easy to understand, but the drivers were friendly, and Tammy, our party bus driver was especially wonderful!

    Emily

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    0.5 out of 5
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  • Absolutely horrible. They didn't arrive at the correct time to pick up guests from the hotel - which resulted in guests having to uber and our ceremony to start 25 minutes late. They were contracted from 10:00pm - midnight (reception ending at 11pm) and at 10:45 the driver was cursing at my bridal party, walked into my reception and pulled me (the bride!) mid-conversation away from a wedding guest to tell me that I had to hurry up. This company has been nothing but a headache ever since! They REFUSE to speak to me on the phone, they have not apologized once or offered any type of compensation. They attached me on social media for leaving an honest review. I have filed a complaint with the BBB. I HIGHLY do not recommend this company.

    Donna

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    0.5 out of 5
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  • The day before our event, BVIP called me to say they needed to cancel. The only offered us a 18 seat limo for me and my husband. However, they informed us that we would have to pay extra. Unbelievable. So we had to scramble and get another car service. Used Touch of Class instead. They could not believe that BVIP canceled with no other option. Touch of Class asked us if we signed a contract with them. Yes, we did. Touch of Class told us that they outsource limo companies like this and would never void a signed contract.

    Nicole

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    4 out of 5
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  • Staff was responsive with answering questions and sending iteneraries for the big day. The limo and glasses were clean.
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