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Dress & Attire and Jewelry in Cincinnati, Ohio,
(513) 791-3877
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4.7 out of 5
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  • 86 Reviews


    User4334678

    reviews
    5 out of 5
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  • I enjoyed my bridal gown shopping experience at Kotsovos. It was the first place I tried on gowns and Victoria was very helpful in figuring out what I liked. They had a great selection of gowns at my price point and I found one that I really fell in love with.

    Keyrsten

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    5 out of 5
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  • Kotsovos was the absolute perfect place for me to get my wedding dress. The people there were professional, helpful, and kind. You could tell just by touching the gowns that the quality was excellent. I found my perfect dress and hairpiece to go with it, and it was even on sale! Definitely recommend them!

    Patty

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    5 out of 5
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  • I purchased my Matron of Honor/Mother of the Bride gown here. The gown was beautiful but needed a lot of alterations. I worked with Sharon and she was WONDERFUL!!!!!!!! Sharon, you made me look and feel beautiful in this gown. Your work was impeccable and the last minute alterations didn't cause you to miss a beat. If anyone needs a gown or just alterations, you must go here and work with Sharon. Thank you so much Sharon!!!!!!!!!!!

    Meg

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    5 out of 5
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  • I had such a wonderful experience and my Bridal consultant, Katie, was phenomenal. She listened to what I liked and quickly picked out several dresses that matched my style perfectly. I am so excited to have found my wedding dress at Kotsovos!

    responded with the following comments.

    Thanks Meg! I had a blast helping you, you're going to be a stunning bride! - xoxo- Katie

    Cheryl

    reviews
    5 out of 5
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  • For the perfect mother-of-the-bride dress, go see Tina at Kotsovos! She knew the exact dress for my body type and made the experience so fun and positive. I definitely recommend shopping with Tina!!

    Taylor

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    5 out of 5
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  • Kotsovo's was amazing! This was my second outing searching for my dress and I was a little nervous. The first place I went to just didn't make me feel comfortable, and I felt so rushed, and like I was annoying them, but it was my first time putting on wedding dresses! Kotsovo's was so much more relaxed and personalized. I highly recommend Katie!! She really understood what I liked and didn't like and picked out amazing dresses for me. The experience was so fun and everything I hoped wedding dress shopping would be!

    Elizabeth

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    5 out of 5
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  • Katie was great! Very personable, efficient, and professional. There was a gown from a designer they carried that I wanted to try on but they didn't carry that style number so they immediately called in to have a sample sent in for me to try on which came in a few business days. The entire staff is incredibly nice and welcoming.

    responded with the following comments.

    Thanks Elizabeth! You are going to be a gorgeous bride :)

    Abby

    reviews
    5 out of 5
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  • Kotsovos was my first stop when I was picking my wedding dress. I made an appointment, and went in with my mom and two of my bridesmaids. Anna was my bridal consultant, and she was wonderful! She listened to everything I was looking for, helped me find dresses that fit my description, and of course let my group and I pick some out too! After trying on only five (all beautiful) dresses, we decided on a stunning lace gown with an open back. I felt like there was something missing, so Anna suggested a belt. She helped me find the perfect ribbon to add to the dress as a mock belt, and it MADE the dress! When my dress came in a few months later, I met with Jo in alterations. I can’t say enough good things about Jo. I ended up meeting with her a few times, because she wanted to make sure my gown was exactly what I wanted. She listened to all of the changes I wanted to make, including adding a vanity panel to the chest, and the ribbon belt. When she was done, you would have never known ... Read more

    Haley

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    5 out of 5
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  • I love that the bridal dresses are kept upstairs and it is a much more intimate experience. I had been to other bridal shops when shopping for my wedding dress that were really busy with many brides and associates running around. At Kotsovos I was able to be in the upstairs area with just my family that I brought along and the associate, making me feel much more comfortable with trying on dresses and that I had the associates full attention.

    responded with the following comments.

    Haley, you are going to look SO INCREDIBLE in your gown! Thank you for your review, our customers are our first priority and we are so glad you had a great experience.

    Lindy

    reviews
    5 out of 5
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  • I needed a mother of the groom dress and I'm short and curvy, so slinky styles didn't work but I didn't want to look matronly. Someone recommended I try Kotsovos and it was a fabulous decision! So many choices of styles and colors, and the ladies there could not have been more pleasant, helpful, or accommodating! They are very knowledgeable about what looks good on body types, what colors compliment skin tones and what is appropriate for a wedding party member that doesn't want to blend in OR stand out. I was a drop in and they were very busy but still made feel welcome and unhurried, and took the time to help me with a smile and enthusiasm. They even helped me to match the perfect jewelry to the dress. I'll NEVER shop elsewhere for formal wear!

    nicole

    reviews
    5 out of 5
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  • My consultant was great. She listened to everything I was looking for. She made the process very easy and enjoyable.

    Lauren

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    5 out of 5
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  • I loved my experience at Bridal by Kotsovos! Everyone was very friendly and helpful. I went in having no idea what I wanted and my stylist had found me my perfect dress within the first 5 I tried on! It was an intimate experience as my party and I had the entire bridal department to ourselves. It was everything I could have imagined in dress shopping.

    Maria

    reviews
    4.8 out of 5
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  • My appointment with Katie was perfect! Not knowing exactly what I wanted, Katie initially sat me down and talked with me about my vision. Giving her my opinions along the way, Katie knew exactly how to adapt and pull additional dresses accordingly. I would recommend any bride to Kotsovos as it was very personalized. They only do one appointment at a time so the consultant's undivided attention is with you. I can't wait to wear my dress next September!

    responded with the following comments.

    thank you so much! We loved helping you, you're going to be such a beautiful bride!

    Kimberly

    reviews
    4.7 out of 5
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  • The sales associate McKenzie was so sweet! She pulled some dresses she thought I'd like based on picture of a dress I thought I would be going back to purchase. Very professional with absolutely no pressure to buy. She stayed within our budget a could read very well whether I liked a dress! Definitely give them a try. I got my dress here!

    responded with the following comments.

    Thanks so much, Kimberly. You will be a gorgeous bride! Congratulations!

    Adeline

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    0.5 out of 5
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  • I've just had a horrible wedding dress experience with Kotsovos Bridal. I feel that my wedding excitement has been ruined. I trusted them with one of the most important decisions of my life, what a mistake! I feel that errors were made by Kotsovos but no one wants to accept responsibility for ruining my dress. i feel that they were also very rude and confrontational. They have my $3700.00...and I have nothing. Now my wedding has been postponed because my dress is destroyed. They told us to either accept the flawed and ruined dress or sue them. I feel abused and taken advantage of. I hope that no one else has to experience the nightmare that I am going through.

    responded with the following comments.

    ​​ Ms. Bissell, we are very sorry that you feel this way. On February 18, 2017 you requested that we special order you a dress from the designer that included modifications of the original design. Before ordering this dress, we clarified that this order was custom and all sales are final. You agreed to these terms, wanted to proceed with the purchase, and we happily ordered your dress as you wished. ​The dress was delivered to our store as you have ordered and on ​October 6 you came in for your ​dress ​fitting. Days later you contacted us with second thoughts about your dress choice and in turn wanted to return it. ​We reiterated that ​unfortunately, the designer does not accept returns for custom orders, so we cannot accept your request for a return and refund. ​ ​You requested an in-person meeting and we obliged. During the meeting, we re-explained the store policies and designer policies. In an effort of good will​, we presented you with an option of exchanging your dress with any dress that we had in-store (which is something we do not typically do as it goes against store policy). This option gave you over three months before your wedding, which was plenty of time to have a gown completed. We went above and beyond to do all that we could to help you but you were still unsatisfied with our efforts.
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