We selected Boston Park Plaza for our hotel block due to its location and price offered for our guests. It was the perfect spot. The hotel lobby is beautiful, and the rooms were good. The bridal suite was fantastic. However, we had pain point after pain points with the staff, including the sales managers responsible for our hotel block. We had guests who were told on multiple occasions that the block was full and denied them a reservation - it was not full. We had guests that booked but weren't added to the block. When I asked to add them, they said they did, only to find out a few weeks later in looking at an updated report, they never added the guest. We had the block change hands multiple times, the contract template was outdated and after signing, they told us they wouldn't grant a certain price, etc etc. When we tried to request early check-in (bride and groom), they told us for 5 hours the room would be ready soon. Finally at 2:40 we had to request a room change because our room ... Read morestill wasn't ready (regular check in is at 3pm) and all our guests were arriving. It was infuriating.   We loved the hotel, but the staff was a headache. 

We had our wedding at Park Plaza in Fall 2017 and it was AMAZING! The ballroom is absolutely stunning and the service our 180 guests received was top notch for our big day! Special thanks to the planner Adrianna for working alongside us for a year to plan and execute every detail perfectly. We wanted to customize almost all of our wedding elements and Adrianna helped create a custom menu, donut/dessert display and was essential in almost all of the design aspects such as rental furniture, lounge & SO SO much more! . My husband and I are very grateful we had someone like Adrianna to make our vision come to life! We had our entire wedding on site at Park Plaza (ceremony in Georgian, cocktail in Ballroom B, reception in Grand Ballroom) and a room block for our family and friends. It all worked seamlessly! It also rained on our wedding day and it didn't even matter because not only is the ballroom beyond beautiful but the modern renovations to the hotel gave us endless options for photos. ... Read moreThank you Park Plaza and Adrianna for making our wedding day incredible!!!!!! (all photos: Karen Kelly Photography)

Adrianna was our wedding coordinator at Boston Park Plaza on June 17 2017 and we couldn't be more happy about our decision. She did an amazing job and I'll put 25 stars if I can. Our wedding had over 180 guests, an entertainer, a gospel choir, several Ukrainian traditions and rituals. My husband and I, both have full time intense jobs, planned everything ourselves in 6 months. You can understand that it was a really short timeline and a lot of back and forth communication between us and Adrianna. Despite all of these she did a brilliant job organizing. I want to highlight that it was ZERO pressure from her, every issue was solved in no time, just positive "can do" attitude. Thanks you!!!!!!

We were so glad we chose the Boston Park Plaza to host our wedding reception! The Imperial Ballroom is just spectacular and the entire hotel has been re-done and updated. We were blown away by the elegance and majesty of the ballroom. There is room for a huge dance floor and we were introduced for the first time as husband and wife on the ballroom stage! The balconies are also a unique place to look down at all the guests below and throw the bouquet. We really appreciated how much the wedding package included (food, drinks, linens, champagne toast, separate room during cocktail hour for the wedding party, a really nice and spacious hotel suite for two nights etc.). The food was great; there were various hors d’oeuvres options and great entrée options (including vegetarian choices!). Most of all, we cannot express how much we appreciated the kindness, patience, expertise, and experience of Adrianna (the wedding coordinator). She was extremely helpful throughout the entire process and... Read more really wanted us to have a memorable night. She knew the reception logistics inside and out, ensuring that we were where we needed to be on time and that everything ran smoothly. It was amazing to have someone we could trust to execute everything on our wedding day so we didn’t have to worry about things like the vendors setting up or arranging the decorations. We have recommended working with Adrianna and the Park Plaza to all of our friends looking to get married in Boston.

Our wedding was August 6, 2016, and we could not have asked for a more stunning venue with incredible people. Adrianna went above and beyond, and her team was the best. The whole night everything was taken care of. Our family and friends still cannot stop talking about how floored they were with the food, people, and of course the ballroom. We could not have done this without Adrianna. She gave recommendations for all of our vendors, and every one of them blew us away. She is truly the best! The Park Plaza is hands down the most phenomenal wedding venue. We could not have dreamed of more!

I cannot say enough about this venue and their wedding personnel. Adrianna Avery the Wedding and Social Events Manager was amazing to work with and on top of EVERYTHING. Park Plaza needs to give her a raise. She went above and beyond, which was noticed by my guests and my family. I knew we were in great hands during the first meeting we had to walk through the venue. We had our wedding in the Imperial Ballroom, which was a stunning backdrop to our night. The bridal suite was HUGE and made getting ready so much fun with my bridesmaids. For a wedding in the middle of Boston, you cannot beat this value. Their wedding packages are outstanding. Overall, we had a dream wedding weekend at Boston Park Plaza!

Words cannot express how thrilled we were to have our wedding at the Boston Park Plaza on September 5, 2015. The entire weekend from start to finish was an unforgettable experience we will cherish forever. Adrianna, Chris and the entire staff were so wonderful throughout the entire process. They did their utmost to guarantee everything was perfect that night. Adrianna always made herself available, ensured every detail was attended to and was willing to help in any way possible. We could not have asked for a more amazing wedding coordinator. We would recommend the Boston Park Plaza to anyone and everyone for a wedding venue. We hope to have another event there in the future and will definitely be staying there on our anniversary. Thanks again for everything All Our Love John and Krystal Mershon

Having a wedding when the total renovation on the hotel was still in process is a very stressful situation, but wedding coordinators: Adrianna and Chris could have been more accommodating and helpful to work with. My fiance and I probably emailed the both of them to ask for updates and questions over 1,000 times over the course of the year and they were always there to quickly answer us and be as honest as possible. Adrianna was going in for surgery the day before my wedding and continued to email and text message me while she was out and after surgery. They truly put you first and do everything they can to make sure that your day is perfect. Although the lobby bar and restaurant were not open to our guests, Chris made sure that we had a great time at McCormicks attached to the hotel for our after party. The night was seamless and a lot of our guests said they gasped as the doors opened from the cocktail hour to reception because of how gorgeous and enchanting the imperial ballroom i... Read mores at this hotel. It seriously is a vision and dream and makes you feel like a princess. Without Chris and Adrianna, I dont know how I would have made it through having this wedding during the hotels construction and stress that we went through and it would not have been the same experience without them!

My husband and I recently got married in October 2014, and the only word to describe our wedding was: FAIRYTALE! Unfortunately, my wedding was initially planned at Lakeview Pavilion and just 6 weeks shy of the big day.. the venue burnt down to the ground. My husband and I were absolutely devastated, but there was to be a light at the end of the tunnel... The ONE place that I absolutely DREAMED of having my wedding since I was just a little girl, reached out to me asking if they could help - The Boston Park Plaza. Adrianna Avery, did everything in her power to ensure I had the wedding of my dreams. From start to finish - Adrianna went above and beyond in helping me plan and coordinate our new arrangements and did not disappoint at the end result! She was available to me ALL THE TIME - and trust me... I was super annoying haha! For most young brides, we usually have no idea what we're doing.. but Adrianna helped me in every way possible. She kept calm and composed in times whe... Read morere I was stressing out and having anxiety, which of course put me at ease that she DEFINITELY knew what she was doing! The overall venue was truly amazing - from the food, to the decor, architecture and overall hospitality - I couldn't have asked for a more magnificent evening. Every one of guests are still ranting and raving about how perfect and CLASSY our wedding was - and I couldn't agree more. I would HIGHLY recommend the Park Plaza to all bride/grooms to be! and THANK YOU ADRIANNA for making it even more amazing!

The Plaza was an incredible location for our wedding! The staff are truly who made our wedding special. Adrianna was the best to work with and made so many accommodations for us. Blake, Sarah, and the rest of the staff were better than I could have ever imagined. The food was exceptional and the servers were simply amazing. Our honeymoon suite? WOW. It was surreal. The Plaza is the most elegant of elegant and every component of their event planning shows just that. If you want the best of the best, the Plaza will absolutely deliver!

My now husband and I first saw the Plaza ballroom when his university held a ball there when we were dating. After, when secretly planning my dream wedding, I imagined how special it would be to have our wedding there someday. Coming from Las Vegas with a tight schedule for visiting potential venues for our wedding 10 years later, I didn't think we'd actually end up at the Plaza. Touring for the fun of it, the rush of memories we experienced coupled with the enthusiasm of then coordinator, Ashley, we immediately booked. Unfortunately, Ashley ended up leaving for another position, and how the Plaza handled the transition to get us in contact with her replacement was difficult, which was 4/5 star worthy. However, the stellar handling by her replacement, Adrianna, brought our rating back up to a 5/5. Adrianna was helpful and understanding throughout the whole process, she answered my many question-filled emails with ease, and the weekend of the wedding knew when to steal me away from the ... Read morecraziness of my bridal party so that I could have a moment to regroup. I completely trusted her judgement if I wasn't available to make a decision day of about reception decor, and our parents felt comfortable in her capable hands maneuvering our wedding. The wedding itself was a complete blur with me getting 12 hours of sleep over 3 days, but when I look back at it, it was the perfect day at the perfect venue with the perfect man, thanks to the Plaza and Adrianna.

We fell in love with the Boston Park Plaza Hotel & Towers from the moment we walked in, and it did not disappoint. Our fairytale wedding came true from the amazing atmosphere, gourmet food, excellent service & accommodation for my guest, the bride & groom! We owe this immensely to Ashley Anastasi that was nothing but sweet & kind to us from the minute we met her until taking off for our honeymoon!! Ashley was our wedding coordinator at the hotel who went above and beyond with her level of professionalism and experience – we were so ecstatic to work with her on all the details. Our ceremony was in the Georgian Room than followed into the Plaza ballroom during cocktail hour which than opened up into the Imperial Ballroom for the reception. When the doors opened up into the Imperial Ballroom, it was truly magical!!! Everything went so smooth.... If your staying over at the hotel ask for the Garden Suite room - we promise you will not be disappointed with the amount of space in the suite... Read more and the enormous balcony!! We would recommend this venue to any couple looking for an unbelievable fairytale wedding experience!!! Everyone at the wedding had a great time & we owe this all to the amazing staff at the Boston Park Plaza & a special thank you to Ashley Anastasi!!!!

First and foremost, my wedding was BEAUTIFUL and so so dreamy. However, I worked very hard to achieve that. We decided to have our wedding at the BPP despite a complete renovation the year before our wedding, which was promised to be concluded in July 2015- when we booked the wedding in Aug of 2014. We were set to be married Oct 2015, so I felt very confident the we had some wiggle room and the renovations would be complete. This was not the case, unfortunately. We were provided with a detailed projection of the Imperial Ballroom post renovation that included removing the very dated burgundy drapery and stage curtain, to be replaced by a beautiful soft grey and gold curtain. This never happened! As far as I know the curtain still stands in the ballroom today. We were accommodated a bit for the curtains, but this was just the first of future problems that came regarding hotel renovations. One month before my wedding I visited BPP with my Mom to go over final details, where we noticed sc... Read moreaffolding for construction surrounding the entire hotel. I was assured it would be gone by our wedding day. 2 weeks before my wedding I had visited the hotel again- scaffolding still stood. I was not assured until 5 days before my wedding that the scaffolding would be removed & this caused great stress. Throughout the entire process promises were made over the phone that were then retracted or denied later. I never get to redo my wedding planning, and it will go down as one of the most stressful experiences of my life. Advice-communicate via email!Get everything in writing! Adrianna Avery is a gem. I'm sure that she deserves a raise, and I'm positive they need to give her more authority to make decisions regarding the brides that she works very hard to please. I feel the issues I had with my wedding were from higher ups, and unfortunately out of Adrianna's hands. Adrianna was the best part of my experience with the BPP! Also, Emma was awesome to work with regarding accommodations!

We worked with Adrianna at the Park Plaza and we loved our experience! Adrianna was responsive, accommodating (to the extent she could be) and professional. Moreover, we had an Indian wedding and she was so well-versed with all the details of an Indian wedding. She went above and beyond to make sure our wedding was an incredible event and I can't thank her and the staff enough for everything they did to make our weekend special. That being said, the Park Plaza can be a little too strict on some of the extras we needed (hospitality room, complimentary rooms, etc.) compared to other hotels, but generally we thought it was a good value considering the location and the gorgeous ballroom. I would highly recommend you consider the Park Plaza for your event!