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Venues in Des Moines, IA,
(515) 974-2506
Overall Rating
4.4 out of 5
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  • 6 Reviews


    Natalie

    reviews
    4 out of 5
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  • We had an amazing wedding, the new events coordinators just have some kinks to work out. From the time we initially reserved our space (January 2016) to our wedding (July 2017) they changed their events coordinator as well as their exclusive caterer and didn't do anything to make up for the fact that our original caterer would've been less expensive. The day of they also didn't know that they had the linens there already so when we got there we couldn't set up the tables right away- but it was eventually discovered. Other than that the experience was great and many of our guests told us that it was the most fun wedding they'd ever been to!

    Ashley

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    2.9 out of 5
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  • The venue itself was well worth the money, I loved that my guests had the Zoo to themselves, and we went all out so they could also have train and carousel rides. The event coordinator position kept turning over throughout the year and a half of our reservation and planning, and the one we ended up with was scatterbrained at best. They only work with Baratta's as a caterer, which was changed from Johnny's Italian Steakhouse 6 months before my wedding without any notice or warning. I only found out when I hadn't heard from anyone 4 months before and I reached out to request a walkthrough. I never once had anyone at the Zoo reach out to me for anything- my MOH and I had to initiate all contact. I also had a lot of promises of "I'll get back to you on.." and "I'll email you.." that were never fulfilled. Overall, the venue was beautiful and I'm glad I went with it, but I felt like I had to do way too much work for the amount of money I paid.

    User6843250

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    5 out of 5
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  • After first, it was a little rocky, because we ended up working with 3 coordinators, but once we got in contact with Gavin, it was smooth sailing. He was very accommodating and made things stress free during the big day. I was definitely happy we ended up having our wedding at the zoo, it's different and super easy to entertain your guests with. I would recommend this venue 100 times, they were truly amazing! :)

    Ashli

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    5 out of 5
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  • The Zoo was by far the greatest venue I could have anticipated! Caitlin, the events coordinator at the zoo, was absolutely fantastic, and working with the staff at Johnny's (Audrey) was amazing! The day went so smoothly! A large part of that was meeting with Caitlin early on and being on the same page from the beginning. Everyone knew what was going on and where things needed to be. Caitlin has a ton of experience, and she was able to ask questions you might not typically think about, as well as give ideas of what other brides have done with the venue. It was a beautiful day, our pictures were stunning, and we are so thankful we had our wedding at the zoo!

    responded with the following comments.

    Thank you for your kind words! I absolutely loved working with you!

    Brooke

    reviews
    5 out of 5
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  • We had our wedding at blank park zoo. It was a gorgeous setting and amazing place for unique pictures. Caitlin was wonderful with helping us plan and get ready for the big day! She responded very quickly to all of our questions, and let us in the zoo for free with an appointment whenever we needed to check out the space. I would recommend getting a zoo membership before booking the space, as it saves you money on the rental itself and you can get into the zoo whenever you want for free and to most of the events like zoo brew are included! Great unique place for any event!

    responded with the following comments.

    Thank you so much for your kind words and congratulations to you and Nick :)

    Trinity

    reviews
    4.7 out of 5
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  • It was amazing and everybody was very friendly and when my cake melted the poor security guy helped us put it together enough to take a cute photo. Deuce even posed with me(ok, I just got lucky)! Honestly the only problem we had was that there were three separate coordinators in the span of one year that handled our wedding but as long as they all three did a good job I guess I can't complain too much. On the day of everything went wonderfully. I would definitely suggest considering this is a predominantly outdoor venue, and we had our wedding date early August it was much harder than I had predicted it would be in the zoo Plex.

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