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Venues and Event Rentals & Photobooths and Planner and Catering in Castleton On Hudson, NY,
(518) 732-4444
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4.7 out of 5
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  • 237 Reviews


    Katy Salmon

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    2.6 out of 5
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  • It wasn't an easy task to find a venue that had a date that worked for us, was in our budget, and met our location requirements. When we found Birch Hill, we thought it checked off all of our boxes. When we got further into the planning process, we could not have been more wrong. Unfortunately we have made the difficult decision to cancel our wedding plans due to the Coronavirus pandemic. While I know the hospitality industry is greatly impacted (I am a hospitality professional myself), I am still taken aback by how we were treated during a time like this. Our decision was made for several reasons which we thoroughly explained to the venue. Not only did Steven, the owner, not show any empathy to our situation, he accused us of underpaying the deposit, explained how much money he lost for holding the date for us, and told me to consider my deposit to cover my one email chain and one phone call with the salesperson. Please keep in mind we paid online through the venue's portal and the... Read more

    responded with the following comments.

    This is certainly an unprecedented time for all, and no one wants to cancel their event for forces out of their control, not the couples and not the venues and wedding professionals involved. Our non-refundable payment policy is in place to both protect the client in assurance their date is reserved and give them time to hire their other professionals, as well as to protect us from cancellations in an industry where an average engagement period is 18 months. This industry survives on small deposits made to hold dates months, if not years, in advance. But if every small business wedding venue, ourselves included, issued full refunds to every couple looking to cancel, you would surely see the majority of venues go bankrupt before the year was over. While it is our most present and pressing concern to take care of those clients immediately impacted by the pandemic, we must still respect our commitments to clients booked for events in 2021 and beyond. We have no intention of going under as a result of this pandemic and therefore we maintain a moral and professional obligation to provide the services we were hired for to the couples who have postponed instead of canceling. To prevent financial loss to our couples, as well as the wedding professionals and suppliers who make wedding dreams possible, we have worked tirelessly over the past two months to offer alternative options to our clients. We have been as flexible as possible and have helped dozens of couples find a solution that works for everyone. More than all else, we want to continue to work with our couples on their special day, even if we are forced to rethink it a bit. We are not apathetic to those couples impacted by this nightmare. We have developed strong bonds with our couples throughout the planning process and are more saddened than we can express to see their dream dates disappear and months of planning seemingly put to waste. But we believe love is not canceled, and we look forward to getting back to the business we love and helping others celebrate their love with others. We are deeply saddened we could not come to this same resolution with you, and would like you to know that whenever you do decide to resume your wedding plans, we will happily work with you on what you’ve paid so far to transfer to a new date. Either way, we truly wish you all the best. Sincerely, The Team at Birch Hill Catering

    Brianna Graham

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    4.8 out of 5
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  • My Fiancé and I scheduled a tour with this venue and received a tour date right away. They seen us as soon as we arrived, and answered all of our questions, gave us many different options to think about. The service was excellent and the venues were beautiful, we definitely would recommend this venue!!!

    Ashley Martin

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    5 out of 5
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  • We had our wedding at Stable Gate Farms with Birch Hill Catering. It was the best decision we made. Our Coordinator, Sarah was AMAZING and really helped us pull the day together, run smoothly and was always available to review / talk ideas especially during the pandemic! Stable Gate is a stunning barn venue. It is low key with charm and style that you can only expect from the perfect barn wedding. Lastly, THE FOOD. Two weeks later and our guests are still talking about how good the food was. Everything was simply delicious, beautifully plated and the staff/servers were amazing. I HIGHLY recommend Birch Hill Catering for Your wedding. You will not be disappointed!

    Cecilia

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    5 out of 5
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  • My husband and I just had our wedding at Stablegate this August. It was absolutely perfect and couldn’t have asked for a better catering company/venue to have our wedding at. Sarah Connor was absolutely amazing to work with and made the wedding planning process so easy for the two of us. The venue itself was the perfect mix of rustic elegance that we were going for & Birch Hill Catering is so unique we were able to really customize exactly what we wanted for food for our wedding day. We couldn’t ask for a better venue, catering company, and sales manager (Sarah) to work with the past few months. The Hudson 360 ceremony site was absolutely perfect and all our guests agreed! If you’re looking for a rustic wedding venue, high quality and farm to table style food, Birch Hill Catering & Stablegate are the perfect two places! We are beyond thankful and happy with our wedding in August with many thanks going to Sarah Connor, Birch Hill Catering, and Stablegate! Highly recommend!

    responded with the following comments.

    Cecilia and Joe, It was an absolute pleasure and honor helping you two celebrate your wedding day! We're so glad to know that your day was perfect and we're so grateful you could take the time to share your experience with others. We wish you both a lifetime of joy and love! Sincerely, The Team at Birch Hill Catering and Stablegate Farm and Vineyard

    Alex Durning

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    5 out of 5
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  • Stablegate Barn & Birch Hill Catering were everything we could have dreamed of when it came to a wedding venue and catering company. Food is very important to my wife and I, and we had always joked and dreamed of a fun way to incorporate food into our wedding. We had ideas like "make your own taco bar" or "make your own rice bowl" things like that. I discovered Birch Hills cocktail style dinner and found that they had a barn venue and we were sold. We began our journey with Birch Hill when we met with Sarah. She may be the best "sales manager" "event planner" and overall helper when it comes to weddings I could ever imagine. She deserves a raise! but I digress. We sat down with her and discussed the cocktail style dinner and they had almost 30 options to choose from. We chose the farmers market, bayou boil and BBQ feast. They were so much fun for people to mix and match their plate. I also loved that they kept these food bars open for 2 hours during the reception which made it a muc... Read more

    responded with the following comments.

    Wow thanks for all of your kind words, Ashley and Sarah as well as the full Birch Hill team are so very happy we were able to assist you with all of your wedding plans. Your kind words will be shared with all of the team. Once again Thank You for allowing us what we truly enjoy doing ( and unfortunately due to covid we really miss doing right now ) which is helping creat wonderful memories like yours . Sincerely Steven Feldman Presidet of Birch Hill and all of our team members

    Kayla Lee

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    5 out of 5
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  • Me and my wife were just married here this past weekend and I couldn't be happier with the work done by the Birch Hill Crew. To begin with, their winter wedding packages are unbeatable in price and breadth. We met with our coordinator, Sarah to discuss the date about 10 months in advance and we left knowing that we found the right place and it was a done deal. We returned in a month for one of their wedding expos where we were able to meet many vendors and try all the absolutely fantastic food options they have to offer. Sarah helped us through all of the planning with regular check ups. When it came time for the actual wedding week. Birch Hill did everything in their power to help us and make it out day. The day before we had a quick rehearsal where Sarah made sure she knew everything that was to happen and made everything so simple for us, from accommodating our requests to suggestions to make the day run as smooth as possible. The day of, Sarah along with the rest of the staff was i... Read more

    Liz Arnone

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    5 out of 5
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  • I had the perfect wedding day and Birch Hill Catering is one of the main reasons that happened. And I know most brides said that but I am not kidding when I say perfect. it exceeded expectations in every way and Bridget from Birch Hill made sure the day went off without one hitch. Everything from the high ceilings, to the aesthetic, to the delicious food is still being raved about by our friends and family. As a catering hall its stunning but as a wedding venue they make the process sooo fun and easy I had 0 bridal freak outs! Bridget worked with us from start to finish, was prompt in all of her answers, made time via phone calls when we could make it in person (its a 2 hour commute for us), and was so organized and professional that I felt like I didnt have to think at all. Not only did she help settle myself and the bridesmaids just before the big walk down the aisle but she was there throughout the entire night to make sure everything went smoothly. This venue was perfect and f... Read more

    Sophia Prunier

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    5 out of 5
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  • Bridget was our wedding coordinator and she was absolutely amazing ! She went above and beyond to exceed our wedding needs . The reception was beautiful. All the decor and detail that already was in the Colombian Ballroom made it 10 times more exceptional looking . The outside had beautiful scenery and greenery for photos . Food was incredible. I received so many compliments from my guests about how delicious everything was . I surely miss this day and recommend Birch Hill for any event .

    Marci Pimpiano

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    5 out of 5
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  • We had the pleasure of working with Sarah and she was amazing to work with. She was always available to meet up with us, even the day after our wedding she was there so we could get our belongings. The day of the wedding Sarah was attentive to us and made sure that our plates and drinks were always full! Even clumsy me who twisted her ankle at the end of the night, they were right there with ice for me! Birch Hill was the magical setting for our magical day and everyone involved Sarah, the waitstaff, and the kitchen staff made it even more magical for us! Also our guest loved all the food and still talk about it with us whenever we see them. I would highly recommend Birch Hill not only for your wedding but for any special occasion as I’m sure you will not be disappointed!

    responded with the following comments.

    Hello Marci, We are so happy to hear that we made your day so magical. Thank you for acknowledging our staff who enjoyed being a part of your special day. Best wishes for a lifetime of love and much happiness. Steven Feldman, President

    Gabrielle Petitto

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    5 out of 5
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  • We recently got married at Stablegate Farm and Sarah Conner (our wedding coordinator) made sure that it was perfect from beginning to end! She made the entire planning process completely stress free from our first meeting and my family was even raving about how phenomenal she was. She truly went above and beyond - she bustled my dress when my MOH was MIA, always had food and drink on hand for us to make sure we were well taken care of, and escorted me out at the end of the night. Sarah granted every request, was super responsive through the entire process, and did so with sincerity and patience. Thanks to Sarah, our wedding was truly stunning and blew away any expectations that I had. I can't recommend this place and Sarah enough!

    Karen Jason

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    5 out of 5
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  • They made our wedding amazing. The food was awesome, the venue was beautiful, and our guests had a great time. We loved working with Jessica, she made everything so easy and made sure everything was on point.

    Joelle Fingerhut

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    1 out of 5
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  • We tried their food at a wedding show and was unimpressed, but decided to use them because they are cheaper than other places. I also have a friend who attended a wedding that used Birch Hill for their venue, and she confirmed that the food was not impressive. Furthermore, after placing our deposit of $750, we found that due to financial changes in our personal lives we could no longer afford this type of wedding venue. In more than 1.5 years before the wedding date, we told them we will not be using them anymore and asked for our deposit back. Even after they rebooked our date, they only refunded us $100. No other industry besides the wedding industry allows companies to treat their customers so poorly and would give such little/ no money back after changes in plans. Due to their inflexibility, poor quality food, and treating my fiance and I as "just a number", I definitely do not recommend this company to anyone.

    responded with the following comments.

    Hi Joelle, We are so sorry to hear about your frustration with the company, and we truly thought we did our best to work with you on your wedding. We are surprised to hear your thoughts on our food; after booking on the spot at the wedding show, we were under the impression that you were very impressed with the food. Three months after booking and holding that date, we were even more surprised to hear that you had canceled your wedding and no longer needed our services. We only had wished you told us your dilemma sooner so that we could have helped with rebooking your wedding. After hearing you already proceeded with another venue, on a new date and no longer needed catering with us we generously offered to move your non-refundable deposit to a new date for a different event. After holding that new date for six months, we still did not get any form of commitment from you. In such a personal business as the wedding industry, we do understand that life and unexpected events happen which is why we were happy to find a way to continue working with you. We are very sorry to hear we made you feel like just a number as this was not our intention at all. We did our best to work with you for over nine months so you could get the most out of the money already spent with us. We are sorry that it didn’t work out and we wish you all the best. Sincerely, The team at Birch Hill Catering

    Ben

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    1 out of 5
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  • Bad Experience In June 2019 my fiancé and I contracted with Birch Hill for a traditional wedding with 150 guests. When the Coronavirus closed down wedding venues for the foreseeable future, Birch Hill couldn’t promise to provide the traditional wedding we had contracted for. When we asked for a guarantee that Birch Hill could provide the wedding as contracted for, they wouldn’t do it and therefore we asked for a refund of the money we had deposited. Birch Hill has refused to refund our deposits and continues to do so, even though they can’t fulfill their side of the contract. To make matters worse, they informed us they were in the right in refusing to return our deposits and told us if we didn’t believe them to check the language of our contract on their wedding portal. Subsequently, we opened our contract in the portal and found that Birch Hill had substituted a new contract which was vastly different than the original one we signed back in June 2019. The new contract ... Read more

    responded with the following comments.

    We regret that these current unfortunate circumstances have led to your cancellation. We tried repeatedly to work with you by offering to transfer your payments to a later date or down-sizing to a smaller event either on-site or at a property of your choosing. But upon requesting that we guarantee every final detail for your wedding planned to take place in August 2020, a request that we and all businesses in this industry understandably could not accommodate in such uncertain times, you demanded a full refund instead of choosing to work with us. As we have said before, our non-refundable payment policy is in place to both protect the client in assurance their date is reserved, as well as to protect us from cancellations in an industry where an average engagement period is 18 months. This industry survives on small deposits made to hold a date and space months, if not years, in advance. If every small business owned wedding venue, ourselves included, issued full refunds to every couple looking to cancel entirely in light of the pandemic, we would surely see that there would be no wedding venues left when this all ends. As for the contract confusion, we were very transparent and honest with you when we realized that the contract software we are using had automatically pulled in slightly adjusted contract language we were working on into existing contracts; we immediately remedied the problem and sent you your original signed contract with our sincerest apologies for the confusion. Again, we are saddened that you have decided to cancel but we will continue to wish you health and wellness. Sincerely, The Team at Birch Hill Catering

    Robyn Prach

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    4 out of 5
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  • Sarah Connor our planner from Birch Hill was 5 stars all around so planning our wedding was easy and she took very good care of our table personally for the reception. I received some complaints from my family after the reception of not getting refills on the appetizer after asking and some of the chicken being very under cooked. For example my dad had white chicken all the way through but my moms was almost raw in the middle. The corn bread was also inconsistent, the first batch was fantastic but later batches were undercooked goop. The wait staff didn't tell people what the food was so some people didn't realize the pretzels had delicious beer cheese and it wasn't always located next to the pretzels, some tables had the cesear dressing next to them. They also didn't state the food on the buffet line while scooping, the macaroni and cheese was delicious but some people did not get it because they thought it was macaroni salad. The bartender was great and made drinks quickly.

    suzanne

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    4.9 out of 5
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  • you get one shot at perfection an just like true love you will fall in love with perfection if you choose Birch Hill to cater your event or wedding.The food is fabulous an they will create an array of satisfying foods to accomodate every persons individual tastes.They will decorate also to set the mood you want for your special day/event. It will be fun when the day comes to sit back an enjoy knowing Birch Hill took care of all your plans an wishes ,knowing you are in good hands witthem.The staff is highly educated an professional an will truly see to it all your needs are met!!!! I know first hand!!!! dooo it!!!! Book your event now an you will never regret the magic an fun you will have on your special day!!!!....thankyou...
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