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Photography and Videography in Kansas City,
(651) 227-1202
Overall Rating
4.6 out of 5
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  • 246 Reviews


    Melina

    reviews
    1.3 out of 5
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  • I have very mixed reviews for Bellagala because I used their DJ and photography services. The DJ was WONDERFUL. Everything was excellent with the DJ Bellagala provided us with. Photography was another story. Our photographer was a wonderful person, very fun to work with. Our engagement pictures at Minnehaha Falls turned out awesome. Everything went great on the wedding day, I felt the pictures were going to be to die for. We received our pictures back after the wedding and they were all great except for the pictures inside the church that we took before the wedding. All our family pictures were out of focus on the right side of every picture. Group pictures, family pictures, individual pictures - they were all out of focus on the one side. It's been hard to get pictures printed larger then 4x6 because everything is so out of focus. Bellagala wasn't into working with me at all on the problem. They said they were supposed to be that way. NO WAY would any bride want their photos to be out... Read more

    responded with the following comments.

    Thank you so much for your review - we take our reviews very seriously. This is why we send every client a performance evaluation after their event. We know our clients are smart and discerning, and we make every effort to ensure that we exceed their expectations in every interaction with the company. We are one of the most recommended vendors in the Twin Cites. We have been recognized by all the leading industry publications as one of the top Minnesota Wedding Vendors and have numerous awards to go along with it. That said, we know we are not always perfect. We are so thrilled to hear that you had a fantastic experience with your DJ! But at the same time are very disappointed to hear that you felt your photography service was less than expected for the formal photos you had inside the church. Please know that, as mentioned above, every review is taken very seriously and we work diligently after we are informed of an issue to touch base with the artists involved in the issue to find out the cause and how we can improve and fix it in the future - for the current client impacted and any future clients. Thank you again for your feedback and we wish you the best of luck in your future!

    Heidi

    reviews
    5 out of 5
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  • Bellagala is a great company were you can find a variety of services for your wedding in one stop. Jason was our photographer and he was amazing!!! He was able to creatively capture the emotions of our wedding day. He was great to work with for our engagement pictures and on the actual day. He had good ideas for us and also took our suggestions. The coffee table album that they put together was fabulous!

    responded with the following comments.

    Thank you very much for the review! Jason is a fantastic photographer and we are so glad that you had a positive experience with him and Bellagala in general. Best wishes on your new life together!

    Jennifer

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    5 out of 5
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  • Bella Gala was Awesome! I had full control of the music played for my reception (which I was able to to list all requested songs ahead of time - plus provide a CD with any music they did not already have) & had an absolute blast! I woudl recommend them to anyone who wants to have a great time and not have to worry that your music will suck! **The sound was great too - no feedback at all in a huge building (Christos - Union Depot St. Paul, MN)

    responded with the following comments.

    Thank you for your review! We are delighted to hear that you had a positive experience with Bellagala. We love working with Christos Union Depot and are pleased to hear that with our DJ service, you experienced good sound quality. We expect nothing less from our DJs! Thank you again for the kind words, and we wish you the best!

    Jennifer

    reviews
    4 out of 5
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  • Bella Gala did my ceremony music, DJ for the reception, and my photography. They are a bit expensive I have to say, but totally worth the money. For the music I got to select what I wanted to make my special day flow. If they didn't have it and I could provide it they arranged to make it work. The DJ continuiously checked in with us throughout the night. It was a grand reception. The photography packages were great to choose from. We got our engagement session included and got a 10 hour package. We even got all the proofs and copyright to the discs. They were flexible and the photographers were great and open to ideas. I highly recommend them.

    responded with the following comments.

    Thank you so much for your review! We are delighted to see that you had a positive experience and took advantage of the opportunity to find multiple services all under one roof! We expect our DJs to do just what you explained - go above and beyond to provide our clients with the exact requests for music that they have and we are thrilled to hear that you had this experience. Thank you again for your review, and we wish that you have a very happy marriage!

    Leigh Erin

    reviews
    4 out of 5
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  • Bellagala provided our phtographer (2 actually) and videographer (2 also) and I was very happy with both services! We had one wrinkle when the photographer who did our engagement pics left the company not too long before the wedding and I actually found out from her and not the company first but they explained she just left and they weren't sure what her status was until they found out she had been emailing her clients. Somthing wasn't right there, but they immediately sent a photographer with a similar style to meet us and offered to do another engagement shoot for free so we could get to know her. She was fabulous (Randy)! The one thing I wish they would have done was sit down with us and come up with a photo list. I know I should've/could've done this one my own, but in all the last minute hustle it got dropped. I still had great pics and didn't miss anything but I wish I would've thought through things a little more.

    responded with the following comments.

    Thank you so much for your review! We are thrilled to hear that you had a positive experience with Bellagala and were pleased with your photographer - Randi! We are a company that works with a variety of photographers to provide our clients with the exact style and personality they are looking for, and at times we have photographers come and go. One of the benefits to working with Bellagala is the backup service we provide should your artist become unavailable on your wedding day, and we are so glad to hear that despite the fact your original photographer chose to leave Bellagala, we were able to work with you and based on your preferences find you another photographer to fit your style. Thank you again for your review and we wish you a blessed marriage!

    Matt

    reviews
    4.9 out of 5
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  • The photographers at Bellagala were able to capture our wedding day without becoming intrusive. We hardly noticed that they were there! We especially appreciated the candid shots that made our photos more 'real.' The staff that came out to our events stayed longer than we expected them to and was able to photograph some great moments at our reception's dance. Highly recommended.

    responded with the following comments.

    Thank you for your review! We are glad to hear that the Bellagala photographers at your event were able to capture your day in a way that was pleasing to you both! With a number of photographers on staff, we are pleased to hear that you found one that had a shooting style and approach you were looking for. Thank you again for the review and we wish you the best in your marriage!
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