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Dress & Attire in Saint Paul, MN,
(651) 730-1111
Overall Rating
4.3 out of 5
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  • 74 Reviews


    Sarah

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    1.2 out of 5
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  • I felt immense pressure from the sales staff to purchase a dress I did not love. Any hesitation I expressed was met with excuses such as "well, you can alter it to change that" or "no, I think that would work for your venue actually" and when I reminded the staff it was over budget, it was met with a very slight discount if I bought the store sample that day. I regretted the purchase immediately, contacted Bella that same day, but was met with more excuses (even from a manager who never met me, insisting the dress would work for me). Follow-up emails went unanswered, despite having legitimate questions about their terms of purchase (they claim both "30 day cancellations" and "final sale"). The pressure both during and after the sale and lack of compassion has turned what should have been an amazing time into a heartache.

    Mckinsey

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    5 out of 5
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  • I went a few years ago and got to work with Cathy (no longer there) she was so amazing at helping me find my dress. I chose the Casablanca 1995 strapless gown that she suggested. It was absolutely perfect!

    Laura

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    5 out of 5
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  • I have been to several other bridal shops throughout the Twin Cities and this one had the best combination of selection, price range and great service that made me feel really special. It’s brand new and absolutely gorgeous - very modern and welcoming at the same time. Would 110% recommend.

    Michelle

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    5 out of 5
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  • Bella Bridal is great! I came in knowing the style I wanted. I even knew the designer I wanted, but was open to another designer if it was a similar style. Jessica did a great job helping me find my dress! I only had to try on about 5 dresses to find my dress, and I loved it. It did end up being a different designer, and I’m glad Jessica understood exactly what I was looking for. I had a concern with the dress, as there was a seam cutting across the middle of my torso that I didn’t like. But Jessica assured me that because the fit wasn’t right, it was accentuating the seam. She was correct; it looked great at the wedding! No seam in sight. My dress came in sooner than expected. Angelique helped me for my first fitting and to pick out a veil. She helped me find a beautiful veil that was perfect for my dress. Everyone was super friendly and respectful and knew what they were doing. I was nervous and self conscious going into it, but they made me feel super comfortable. When I went ... Read more

    Angela

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    5 out of 5
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  • Working with Bella Bridal for our wedding was the right choice. Their staff were quick to respond to questions, they have such a wide selection of choices, and I found the most beautiful dress! Would 100% recommend Bella Bridal to anyone.

    Karinda

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    5 out of 5
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  • I just picked up my wedding dress and had to share this review! Bella Bridal was the third store I visited when searching for my wedding dress. After my first two less than average experiences at other bridal dress stores, I was missing the personalized experience and overall excitement of "saying yes to the dress." I'm so glad I made an appointment at Bella Bridal! They have a beautiful selection of affordable dresses. And their customer service is second to none! Jessica was a huge help in helping me find my wedding dress. She knew what questions to ask and helped me to narrow down what styles I felt most comfortable in. I whole heartedly recommend Bella Bridal to any bride looking for a unique, beautiful wedding dress without wanting to break the bank.

    Kayla

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    5 out of 5
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  • I bought my dress yesterday and with the help of all the employees I found the dress that I love, they were very helpful and professional.

    Molly

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    5 out of 5
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  • Wow!! I cannot say enough great things about Bella Bridal! They helped me find the dress of my dreams with no stress. I was able to shop around and they gave me recommendations based on my style preference. I would HIGHLY recommend them! Ask for Jessica- she was AMAZING :)

    Kacey

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    5 out of 5
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  • Heidi at Bella Bridal Boutique made my experience one I will never forget. Even though we came in on a busy Saturday morning, she made me feel like I was the only bride in the place. After trying on a couple different styles and silhouettes, she really took what I liked and didn't like into consideration and picked out the dress I ended up saying "yes" to! She respected my price range too which I so appreciated. Until the very end she walked me through everything I needed to know and was honest and upfront about sizing. She even got me a new bridal package with a ton of discounts so I could come back with my bridesmaids to help them find the perfect dress. I recommend Bella to all you brides out there!

    Jessica

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    5 out of 5
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  • I had a wonderful experience at Bella Bridal! My consultant Laurie was fun, enthusiastic, and no pressure whatsoever which made the experience that much better! They have a beautiful selection of gowns with a variety of price points so you’ll easily find one that fits your budget, and you’re able to go through the dresses and personally select which ones you’d like to try on. This was the 4th bridal boutique I visited and my favorite experience by far- highly recommend!

    liz

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    5 out of 5
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  • I just purchased my dress this month but so far Bella has been great. I was ready to purchase a different dress that same day but ended up sneaking in an Appt at Bella and found the dress! Customer service was great, with every employee that I had worked with that day.

    Amanda

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    0.6 out of 5
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  • DO NOT COME HERE for bridesmaid dresses or if you are expecting any ounce integrity or decent customer service. I got lied to and shown the wrong fabric swatch and then received rude responses and snide comments when I said that the fabric of the delivered-dress was not the same fabric as the swatch that I was shown and told I was ordering. I have never seen such disrespect in the service industry in my life. There are so many things to be aware of: 1) wrong information from the sales consultant about ordering the same color from different designers; 2) wrong information and fabric swatch from the sales consultant about the color of the dress I actually ordered; 3) rudeness of the consultant who was working with me when I picked up the dress; and 4) lack of desire on behalf of Bella to fix their own mistakes or help me find a new dress to wear in the wedding. Long story short: I was shown a dark gray, matte sequins swatch of fabric and told my dress would be like that. Instead, I g... Read more

    Berklee

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    2.4 out of 5
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  • I was initially very happy with Bella when I ordered my dress. Once my dress came in and it did not look like the sample I purchased and I had to work with the management staff I quickly regretted my decision of working with them. The management staff are rude and dismissive. After sending my dress back multiple times, I finally left with the sample dress. I also had ordered my veil from them, and was told it would be in August. After calling for an update in September, I was told it would not be in until October 6th..and we were leaving on a flight on the 8th for our wedding. Ultimately I did get my veil in time, but it was nerve wracking not knowing if I would get what I ordered and was not a pleasant experience for what is suppose to be on of the happiest days of your life.

    Jenna

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    3.5 out of 5
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  • I had a great experience there the only things I was disappointed with is that my dress did not come with a garment bag.all I got was a plastic bag to put my dress in. Tried to order my own garment bag through some where else and failed. Called Bella bridal told them how when I was there i asked if my dress would come with a garment bag at the time I was told yes. But all I got was a long plastic bag julie told me none of their dresses come in garment bags and told me one of theirs was $20 and recommended Amazon since I live 2 hours and 30mins away. The should have told me they sell garment bags to begin with so mad.

    Hannah

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    4.4 out of 5
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  • I knew I wanted Bill Levkoff dresses as they had the specific color I wanted for dresses. I did some digging and found out Bella Bridal was the cheapest place that sold them. I made an appointment and went in with all my girls. Our first consultant (I wish I remembered her name…) was horrible. She was super rude and short with us and never smiled. She basically told us to go pick dresses without any guidance then when we did pick them she got mad at us for grabbing them. She was having only 1 girl try on dresses at a time even though there were 2 rooms so it was taking a long time considering you need time to change. Considering this was supposed to be a fun experience, my mom went to complain. The person she talked to immediately apologized and said she could hear what was going on and was about to come to the rescue anyway. Once she came to help (again, I wish I remembered her name), everything was so great! She was kind, fun, asked questions and made things so much fun. We ended u... Read more
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