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Beauty & Health in Severna Park, MD,
(443) 650-8345
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4.8 out of 5
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  • 267 Reviews


    M.B.

    reviews
    1 out of 5
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  • Run away from this vendor and do not book. The bride's hair looked terrible, the hair dresser could not use or put in the extensions requested of which I was willing to pay for. Never received a return phone call to complaint about my the services. Then received a demanding threatening email/invoice for "add-on" services. Laurie O'Connell was not receptive to the poor performance of the hair dresser sent. Wedding was October 2019! They lack customer service skills!

    responded with the following comments.

    Hi Marjorie, thank you for your feedback. We are very sorry you feel this way. The bride Savannah was very pleased with her hair and makeup and the professional photos from her photographer looked gorgeous. Her hair stayed in place throughout the day and even into the evening after dancing, based on the photos the photographer sent to us. The happiness of our brides is always our number one priority. Our contract is with Savannah the bride, but as her sister - we of course want you to be happy as well. I spoke with Savannah's hair stylist to see if there were any issues. She did mention that extensions were brought last minute on the wedding day. We are always happy to accommodate add-on requests like this, however the stylist explained the reasoning behind deciding not to incorporate the extensions since they were not the type needed in order to hold curl. Based on her years of experience, she knew these would not look natural or complementary with the bride's hair. If extensions had been mentioned ahead of time before the wedding day - we would have gladly offered advice on brands and types of extensions we always like to recommend that work well. On the wedding day, there were lashes added on to makeup services for everyone in the bridal party. This is totally normal and our makeup artists are always happy to accommodate. Per the contract signed, any add-ons or upgrades are invoiced after the wedding and payment is due 14 days from the wedding date. We sent 3 reminder messages after the wedding (which at the time of this review has now been 43 days). Per the signed contract and wedding day services, we are simply trying to collect payment for the services agreed upon and provided.   We received one phone call from you after the wedding, today - which we promptly returned. Laurie has been our coordinator for over six years and there are countless reviews on Wedding Wire which not only highlight our beauty team, but also Laurie's professionalism, communication skills with prompt replies, and numerous brides who have praised her organization skills in helping to make their planning so much easier. We loved working with Savannah on her big day and will take your feedback into consideration when making improvements to our services. Thank you.

    Irum Ahmad

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    5 out of 5
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  • I hired Holly for hair and Autumn for make-up through Behind the Veil for my 2 day wedding and this was one of the best decisions I made regarding my wedding. Laurie, from Behind the Veil, was extremely kind and professional during all of our correspondences as we set up pricing and trials. Holly is extremely talented with hair. Combined with her speed and efficiency she is talented in a variety of hairstyles that she was shown day of by all the ladies in the wedding and every single one of them left her chair loving how they looked. Autumn is extremely talented when it comes to make up and was able to meet the needs of everyone who asked for makeup! This team made everyone look gorgeous and they did so two days in a row!!! If you want to look the most beautiful you ever have on your special day go with Holly and Autumn from Behind the Veil!!!

    Shelby

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    5 out of 5
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  • I hired them for hair and makeup services for myself (Bride) plus 4 bridesmaids. From start to finish I had a great experience. They are so organized and really make you feel like you're their only bride. I only realized I was not when I went for my trial and they had completely taken over a salon! I met with my hair stylist and makeup artist at my trial and left feeling excited and beautiful. The day of went super smoothly, they both arrived on time and everyone turned our beautifully and the makeup and hair lasted the entire day!

    Morgan Thomas

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    5 out of 5
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  • I cannot speak more highly of Angela (makeup) and Maria (hair)! They truly were the reason everyone felt so confident and gorgeous on our wedding day. I did hair and makeup trials before the wedding day, which was so much fun and just solidified the fact that they are the best artists around. On the wedding day, they perfectly replicated what we had done in the trial, and OMG I cannot get over how amazing it all looked! My skin was actually glowing from the makeup, but was also natural enough that I didn't look like I dipped my face in a vat of paint. My hair was soft and romantic, and held up all the way through the after party. Every single one of the bridesmaids were thrilled with their final looks, and my mom and mother-in-law decided to get their makeup done because everyone else looked so amazing!! I promise you this is the best money you will spend on your wedding day!

    Caitlin

    reviews
    5 out of 5
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  • I would highly recommend Behind the Veil! I was a very last minute bride and Laurie was able to find me the perfect hairstylist, Rochelle. And again being last minute, Laurie and Rochelle were able to squeeze me in for my hair trial. I met Rochelle for the trial and showed her a picture for inspiration. I wanted a braid and the rest of my hair curly but I was nervous because my hair does not hold curls and with my wedding being in September I was super nervous about the humidity. Rochelle was able to do my hair exactly how I wanted it and the curls actually stayed! Then comes the wedding day, Rochelle was super prompt and professional! I even decided that day I wanted to add an additional braid and a hairpiece. Rochelle was so sweet and accommodating and made my wedding hair so much better than I ever could have envisioned! And as an added bonus my hair stayed curled all night, even through dancing! Rochelle also perfectly styled my bridesmaids hair! Which ranged from half up half down... Read more

    Kara

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    5 out of 5
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  • Words can’t describe how thankful I am for Behind the Veil! They were extremely flexible, easy to work with, understanding, and so talented! The moment I saw their work at my friends wedding, I couldn’t wait to sign up! It was beautiful! I wasn’t the easiest bride because of my work shift schedule, uncertainty on what I wanted and also had a black eye on the wedding day. But this company did EVERYTHING they could to help me! The team was always on time, energized, and excited to work with us. Holly was accommodating and worked with my mom and I to get our hair just right. We loved her calm, cool and friendly personality! The make up artist, Angela, did SUCH a terrific job on my black eye and make up, no one even noticed my it the day of the wedding! The make up was striking but so natural! She was perfect! I absolutely loved it and saved my wedding day! I got many compliments on how well she did! I dont know what i would have done without her! Laurie was so patient, kind, unders... Read more

    Meg

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    5 out of 5
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  • The BTV team is absolutely amazing. I am incredibly picky when it comes to hair and makeup and I could not have loved my wedding look more. They even provide you with a day-of getting ready timeline to make sure your wedding morning goes as smoothly as possible. Couldn't recommend highly enough.

    responded with the following comments.

    Thanks for the review Meg, you were an absolute joy to work with! We wish you and your husband many years of happiness.

    Shelagh

    reviews
    5 out of 5
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  • I am so happy with my decision to use Behind the Veil. I went to a trial at a different popular DC/Baltimore area vendor and they really did not wow me. I gave BTV a shot at their salon location (which is beautiful!) and was blown away by their work. Despite how beautiful I felt after my trial, I felt even MORE SO on my wedding day. My bridesmaids, mother, and MIL were also very happy with their hair and makeup. The two ladies we worked with had such a calming presence, which certainly matters a lot when you are spending about 6 hours with them!! The team is professional and great communicators. I would unhesitatingly recommend Behind the Veil Beauty.

    Ariel Winkley

    reviews
    5 out of 5
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  • I was married on Nov 3rd in Baltimore City and selected Behind the Veil for my hair and makeup team. I could not have been happier with Thea and Shanel for hair and Kelsey and Nicole for makeup. Each stylist arrived on time at the designated location and really listened to what each bridesmaid and family member wanted and the level of makeup they were comfortable with. Everyone was thrilled with how their hair and makeup came out, and I could not have been happier with the level of professionalism not only from the stylists but also from the administrative team. Most importantly, the hair and makeup team was very flexible. I had done my hair and makeup trial back in April (which in retrospect was too far in advance) and ended up changing my mind for both hair and makeup on the day of the wedding. Kelsey and Thea were extremely accommodating and with a combination of pictures and descriptions of what I wanted, were able to create the exact look I was going for. It was such an amazing da... Read more

    Erin

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    5 out of 5
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  • This is a lovely beauty company that contracts with some of the best artists in the biz in the Baltimore area. My hair and makeup artists arrived on time for my 9/29 wedding at Havre de Grace with no hassle and were ready to go immediately. We wasted no time and everyone was ready and beautiful with time to spare. I hade Melissa as my hair stylist and Angela as my makeup artist. The products Angela used were wonderful and like... industrial-grade waterproof. Perfect for a bride who is a total cryer like me! 10/10 would recommend!

    Becky

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    5 out of 5
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  • Kelsey and Maria came to my MOH's Air B&B before my wedding and were fantastic! Maria was efficient and speedy with hair, and Kelsey did a great job with the makeup! They were both so pleasant to talk with and got us excited for the wedding. I want to give an extra shout out to Kelsey because she was doing amazing work on each of my bridesmaids, talking to them about all her make up and letting them try different kinds while being 20 weeks pregnant and making it look easy! Arranging everything was easy with Laurie, she was very responsive with email. Definitely recommend!

    Dana Riley

    reviews
    4.8 out of 5
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  • Since this was my second wedding, I didn’t want an overly “bridal” look. I wanted natural make up and opted for no veil or headpiece. The artists, Brittany (make up) and Landre (hair), used their professional expertise to create exactly the look I desired. Our daughters (13 and 15) were my bridesmaids, and they gave them a beautiful, yet age-appropriate style.

    Colleen

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    4.8 out of 5
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  • I knew makeup would be my hardest vendor to find. A few months before looking for a makeup artist, I had my makeup done for the first time and I did not like it one bit! I was the maid of honor and was not confident going up to make my speech- specifically because of how I looked. I didn't look like myself! So, I found Behind the Veil and everything was smooth sailing! Leanne did my trial and everything about her was perfect- she asked me what I liked, what I didn't like, made me feel comfortable, and made sure I felt beautiful after. And, during the entire time I was in the chair, I felt so at ease. Everything from her calming demeanor to her stories- she is the perfect person to have the morning of your wedding. I was so nervous to look in the mirror, but when I did- I felt like a princess! She made me look and feel beautiful (and I never say that about myself)!! The morning of my wedding, she was perfect! I had a few bumps in the road throughout the morning but everything about he... Read more

    Ariel

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    4.8 out of 5
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  • Everything was truly wonderful! My girls and I were beautiful and they made the entire process truly lovely! Heather was our hairstylist, and Joan was the makeup artist. Everyone loved their services and complimented us all on how gorgeous they made us! Really wonderful experience! Only set back is the required minimum for services, but the services are truly great, so it was worth it! Plus my gals loved being pampered!

    Laura

    reviews
    4.9 out of 5
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  • We used Behind the Veil for both hair and make-up on my wedding day. Leslie was our make-up artist – and she was wonderful! She knew exactly what each person wanted. We’d describe our “style” in two words, and she would execute our make-up perfectly. My bridesmaids, mother-in-law and flower girl loved her. Maria was also AMAZING! Everyone loved their hair style and Maria knew exactly what to do and was SO quick. Maria and Leslie were both lovely and very sweet. The planning process with Laurie was also a breeze. Her emails were so detailed and thorough, I rarely had questions. She was extremely responsive and helpful, too. Just a wonderful team – highly recommend them (my bridesmaids would, too)!
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