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Beauty & Health in Farmington, CT,
(860) 310-7277
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4.7 out of 5
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  • 133 Reviews


    Shannon Klein

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    5 out of 5
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  • I first met Kristen at the showcase event that my venue had. I absolutely loved everything that she had to say about Beauty Entourage! They are very organized and ensured that everyone knew the timeline of events the morning of the wedding. The women at Beauty Entourage are very responsive and continued checking in with me leading up to my wedding day to see how things were going, including the morning of the wedding. They were also very flexible when I needed to change the time that they arrived at the house for hair and makeup. We had a team of two women for hair and makeup and they made me and my girls look absolutely beautiful!! Highly recommend Beauty Entourage for your special day!

    Dawn

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    5 out of 5
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  • Monique is an incredibly talented artist who also knows how to put everyone at ease and can get along with everyone. She will have you smiling and laughing, and by the time you’re done and you look in the mirror, you’ll look radiant not just from her impeccable skill, but from the great mood she puts you in! I can’t speak highly enough of her. She will listen to you and has the expertise to take what you want and make it the best version possible. Beauty Entourage was also incredibly professional, and I’d say there are only two small areas of improvement (for now): 1. There were two deposits I needed to put down before having a trial, and 2. The app they have is a little buggy, which I know they are trying to fix. Overall, the experience was great, and the people are in regular contact and have phenomenal customer service that goes above and beyond any glitches! This is a great company to go with for hair and makeup.

    Gabriella

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    5 out of 5
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  • Ashley Stone did my wedding hair and WOW! Those curls stayed in all night long! I was so impressed with Beauty Entourage, I'd highly recommend them!!

    Kelsey

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    5 out of 5
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  • We loved Beauty Entourage!! They do beautiful work, and they are so quick. They were exceptionally accommodating with my bridesmaids' requests, and I cannot thank them enough for helping us get ready.

    Michelle

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    5 out of 5
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  • The Beauty Entourage team did an immaculate job enhancing the natural beauty of my amazing bridesmaids, mother, and MIL. They arrived promptly, set their things up, and immediately got started on the beautification process. I appreciated all the questions they asked about skin type, allergies, oliy-ness, and other things to help perfect each maids look so it would last all day and look amazing. From start to finish they did an exceptional job, and I'm so appreciative of their work.

    Marcela Osello

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    5 out of 5
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  • Finding the right hair glam team was my biggest fear in the wedding planning process because I'm not that "girly-girly" with a dedicated hair dresser that I see every month. From the first time I spoke to the girls at Beauty Entourage, I knew I was in good hands. They are so tremendously organized and responsive that I was instantly at ease. I explained to them that my bridal party had various lengths, thicknesses and textures of hair so I wanted to make sure we had someone experienced in this field. Ashley, the owner, was our personal stylist for the day and my goodness was she AMAZING. I had previously gone to her for my hair trial and I only had to show her one picture of the style I was going for and she executed it seamlessly. Leading up to the wedding day Ashley and her team continued to be super organized in communicating with me about what to expect, timeline, etc. On the day of the wedding, Ashley made everyone look and feel so beautiful that they couldn't stop taki... Read more

    responded with the following comments.

    I'm so sorry it took me so long to catch up to these reviews. (coming up for air from wedding season ahah) Thank you so much!! I am so happy to hear everything went great from start to finish. I love being apart of our brides days in any way so it's extra special when I get to be there. I appreciate your kind words. I hope you had an amazing day (sounds like you did!) Feel free to send photos so we can see the final look! Thank you again for your business and for taking the time to share your experience.

    Melissa Osipoff

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    5 out of 5
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  • I used Beauty Entourage for hair and makeup for me and my bridal party at my June 2019 wedding. We had Meghan for hair and Jessie for makeup. They were all around amazing! Everyone looked stunning, with different looks for each person that were executed quickly and flawlessly. Meghan and Jessie, and Beauty Entourage overall, was professional and easy to work with. I highly recommend them for any bride to be!

    responded with the following comments.

    Thank you so much, Melissa! We love working with Meghan and Jessie. I am so happy you did too! We would love to see your final look, feel free to email us photos! Thank you for trusting our team with such an important day!

    Jocelyn

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    5 out of 5
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  • I’m very happy I went with beauty entourage for my hair and makeup for my wedding! I didn’t do a hair or makeup trial so it was a little scary, but I’ve heard so many good things about them that I knew everything would still turn out great! Charlie and Megan were on time and professional. They worked with the little space they had. All of my bridesmaids were happy with their hair and makeup. All we had to do was show them pictures of what we wanted and they were able to replicate it. My hair and makeup came out perfect and I wouldn’t have changed a thing! Thank you for my making me look gorgeous on my wedding day! :)

    responded with the following comments.

    Thank you so much for this awesome review!! Meghan and Charlie loved working with you! So happy we were able to take part in your special day!

    Sarah

    reviews
    5 out of 5
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  • Loved working with Beauty Entourage! They were great over email leading up to the wedding, and every was very professional. I love the way my makeup and hair turned out, as well as all of my bridesmaids. My ceremony started at 11:30, so they were able to come very early and start hair/makeup by 7am. Very grateful for the work they did!

    Aimee

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    5 out of 5
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  • Beauty Entourage was a pleasure to work with for my wedding! When I had questions about the contract before booking, Ashley (the owner) made herself available to answer all of my questions and make me feel comfortable. Kristen, the amazing coordinator behind the scenes was extremely prompt in her responses and ensured every detail was covered. I had a wonderful trial experience for my hair and makeup. When the makeup artist unexpectedly left the company after my trial, the team quickly coordinated another trial (free of charge) to allow me the opportunity to meet with the new artist who I absolutely loved! My bridal party and I had an excellent experience with this talented and professional team. Beauty Entourage sent 4 professionals (two for hair and two for makeup) to our hotel on the morning of the wedding for my group of 12 and even finished ahead of schedule! Everyone received compliments at the wedding about their hair and makeup and everything stayed perfectly intact all night. ... Read more

    Victoria

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    4.4 out of 5
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  • I hired Beauty Entourage for myself and my 6 bridesmaids. They were responsive when I sent my initial requests for quotes and the pricing was in line with my budget, so I was comfortable booking them. i live in Georgia, but my wedding was in New York. I was unable to do a hair preview, but the look I was going for was pretty simple so wasn't too worried about it. Leading up to the event I was a little concerned because I had a hard time getting in touch with anyone at the company. I explained my concerns to Ashley a few days prior to the wedding and she assured me that I was in good hands. She wasn't wrong. Ashley was our day-of hair stylist and she was incredible. Most of my bridesmaids were done within two hours of her arrival. We all looked amazing and she went into detail with my bridesmaids about how to handle my veil. She gave me the exact look I was going for and I felt beautiful. Thank you Ashley and the team for making my hair look fantastic for my wedding!

    Stephanie Gardner

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    1 out of 5
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  • My friend who is a hair stylist/ salon owner recommended beauty entourage for my wedding day. Given she had worked with them before and had nothing but good things to say I booked with them. The entire experience was a disaster from booking until the day of my wedding. Just to start they told me over the phone that I would be charged a $125.00 service contract fee which I agreed to. After being charged and re-reviewing the contract it turned out that they charged me $200.00 rather than what I had agreed upon. A few days before my wedding day I get a text message from someone stating they are my assigned "hair stylist" and if I could text her pictures of the style of hair I would like for my wedding(note that I had already emailed a handful of pictures to the beauty coordinator). Before sending pictures I asked if she could send me her Instagram so I can refer to pictures of her work because Beauty Entourage's Instagram did not have ANY of her work posted for me to see. She sent me her ... Read more

    responded with the following comments.

    Hi there! This is Ashley, the owner of BE.. I was the person you spoke to throughout the week when these issues did arise as well as the wedding day (which as I recall you advised me was not your actual wedding day but, a photoshoot so I'm confused about this context of the day. Especially because this was also booked just a week and a half before the date so we were under a very different impression the type of booking this was. That doesn't lessen the value we always hope to provide but, also encourage all of our brides to have trials prior to any event to ensure we have matched the right artist. That is what our BE guarantee states. It is in reference to ensuring the quality fo work as well as timelines that aren't hindered for our artists to do their job. I was also the person you spoke to about the instagram incident, not a representative. I took much time and care to ensure and alleviate any concerns. The artist was newer with our company but had 7 years of experience. This was fully explained. Her lack of portfolio was due to the contract they have with us as they can only showcase BE clients and not work from previous competitors where they have worked. I personally was involved in the booking and viewed the reference photos which were photos of my own work as well as very familiar with the artists work and capabilities to execute the style. With that said, just days before the wedding we received numerous photos that were all very different styles. We still went into the booking confident that the artist would do her very best. Upon arriving it was realized very soon into the booking this would not be achieved. She was treated very poorly and the circumstances were uncomfortable. I have never had a client call me directly (because I gave you my personal phone number should anything at all would be needed) and in tears tear apart one of my artists. I was shocked to discover this was before she even started doing your hair. Going into this booking there was a lack in confidence immediately once discovering the artists Instagram and only demanding photo references that were my own personal work showcased on the company Instagram. I do believe strongly there was nothing our artist could have done to meet your expectations and for that I am sorry and of course not a situation we or I am sure you want to be in. After receiving the phone call from you before the artist started I tried to lend any resource or expertise I could provide and asked for any details about your requests so I could best help relay any additional info to the artist. At which point the description was then very different from the photos sent in. What was described as a romantic loose tousled bun was later requested to be a sleek style after the artist had left and was different than described to me on the phone. After all of this experience I had the artist also take photos and after reviewing alongside my own experience in conversation, the artists experience and yours we tried to offer some kind of resolution. We refunded all charges down to the minimum charge we offer which resulted in a substantial refund but, not a full refund. The artist did provide services and was required to stay there longer to do everything she could to meet your expectations. She was tipped our top tier gratuity and left with the impression relieved that she was able to make everyone happy. I know you mentioned later you were just being nice in doing so but, truly I have to be honest. I'm not sure the appropriate way to respond to this review or the days leading up to the event or the call I received before you started your hair. I personally was uncomfortable and I cant imagine how the artist felt as she did leave relieved but, also in tears front he experience. We truly do our best but, we also prepare as best we can with booking further out and trials. I just dont think we could have done anything different beyond me personally being on this booking because the Instagram references daily makes me feel if anyone went other than me, we just would not meet your expectations. I'm sorry for your experience, for my own response to this, and the artist's experience as well. I didnt know how to respond then or now besides the truth of what occurred and through this process providing solutions and support the best we could. Thank you for sharing your experience publically. I hope anyone reading understands as well, the best way to get the best results and expectations is to try and look with ample time so we can properly adjust if needed any changes or requests so we can uphold our guarantee and our timelines. As company we do very much pride ourselves on this but, realize some things are simply out of our control but, we will always put our best foot forward to work with our clients as best as we possibly can. Congratulations on your wedding/photoshoot.

    Br

    reviews
    2 out of 5
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  • I've never written a bad review in my life, but I was very disappointed. I hired them to do the makeup for my engagement photos, which I paid a lot of money for. I requested airbrush makeup, but the girl showed up without an airbrush machine, saying she didn't know she needed it. We were taking photos outside so obviously I was going to sweat, plus airbrush always looks better to me. Unfortunately, I wasn't able to have this for my photos, though I requested it. I could have done my own makeup myself if I knew they didn't have the airbrush machine. I didn't need to hire someone for that. In addition, within minutes, the makeup had already started to come off because it was hot that day. I'm glad I'm not using them for my wedding.

    responded with the following comments.

    I am so sorry we couldn't meet your expectations. I did see this on your booking and touched base prior that the original artist on the booking no longer had the date available which we cannot guarantee for an engagement shoot. With that said the artist on the booking that took their place we did offer at no additional charge as well as hair services. I am sorry we were unable to still meet your expectation as we did our best to accommodate and explain the change in the available artist. I hoped the free service would have compensated but. in the future we will do our best to know and understand the requests of the clients so something like this does not get missed in the future. Thank you for your feedback. I apologize I didn't see this review sooner to respond. I hope you had an amazing wedding. Congratulations!

    Jessica

    reviews
    4.8 out of 5
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  • I would highly recommend Beauty Entourage for any bride to be that has a tight time schedule and wants professional service. They were on time and stayed on track with getting everyone's hair and makeup done. They were able to get 8 people's makeup done and 8 hairstyles completed in 2 hours. It was pretty impressive !

    responded with the following comments.

    Thank you so much Jessica for this review!! It means so much to us and we were happy to share your special day with you!

    Nicolette

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    1.8 out of 5
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  • I booked a hair and makeup trial with beauty entourage in order to try out with them first before booking the final date. This morning I received a message from Kristen letting me know that they are not available for my wedding date anymore (4 days before the trial booked nearly 2 months in advance). Because I did not put a deposit for the wedding date itself, only the trail. They booked a different wedding without showing me courtesy of a call or email to suggest we put the deposit if we want that date. I have waited a long time for this trial because they were unavailable sooner, and now exactly 2 months before my wedding, I have to start the makeup and hair search again. I do not recommend going with this group because they may do beautiful makeup, but they will leave you high and dry without a second thought. Any bride in my position would be worried and disappointed by this, and it's unfortunate that that isn't a concern for these wedding professionals.

    responded with the following comments.

    Hi Nicolette, we did not book another wedding for this day, and we cannot guarantee any dates without a secured deposit for that date. Due to the holiday weekend of that date we do have limited availability and things change daily. We don't often allow a client to schedule a trial without securing the date however we made the exception a month ago, with being fully forward with letting you know of this. Unfortunately, what happened was due to pre existing parties already booked, they requested additional services that booked out the remaining artists available. We happily refunded the trial deposit that was given to secure the trial date but unfortunately, this can happen if a wedding date is not secured with a deposit. I'm sorry things didn't work out for us to work together, best wishes to you.
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