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Favors & Gifts in Mountain View, CA,
(877) 988-2328
Overall Rating
4.2 out of 5
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  • 308 Reviews


    Marie-Christine

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    4.4 out of 5
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  • I purchased gold glitter favor boxes. They arrived on time but some of them needed to be glued again on the part that comes pre-assembled.

    Amanda Stubblefield

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    5 out of 5
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  • Our stem-less wine glass wedding favors came out incredible!

    Stephanie

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    5 out of 5
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  • We got our favors from this place and they were very nice quality for a very reasonable price. Two were broken when we received them, but they sent us replacements right away and even sent some extras!

    Wendy rosoff

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    5 out of 5
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  • We ordered Caramel Popcorn from Beau-Coup and it was an amazing experience. We were contacted by a customer service agent to ask when we were having our wedding so that the popcorn would be as fresh as possible. The bags and labels looked great and the caramel popcorn itself was delicious. We had people at the wedding walking out with armfuls. It was some of the best caramel popcorn I have ever had.

    Jamie

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    5 out of 5
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  • We ordered the "Best Day Ever" stemless wine glasses for our wedding of 200 guests. They called to confirm everything was correct and made sure it arrived in a timely manner. The wine glasses looked perfect with our table decor and everyone took one home!

    Nicole

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    5 out of 5
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  • I had ordered two different favors because I couldn't choose between the two. One was the heart shaped measuring spoons, the other was the mini pizza cutter. The spoons were super cute, functional, but not the strongest material. The mini pizza cutter was not AS cute but incredibly functional-- i love it so much!

    Mark Anthony Sotto

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    4 out of 5
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  • We got our wedding favors from them which is just a simple bottle opener. Our guests really liked it and how cute the illustration that me and my wife chose.

    Steph

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    0.5 out of 5
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  • Would not recommend. Very inflexible despite what was communicated. Go somewhere else for the same money.

    Gina

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    0.5 out of 5
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  • Ordered tea cups. Backorder. I cancel because not having them keep my money while it is on backorder. Reordered again. They said they were in stock and I should have in 2 days. Time past. Called yesterday. Said they would look into it and call back. Never did. Call today, saying back ordered until November. REFUND! They are not keeping my money. Beginning to thing this place isn’t on the up and up.

    Caitlin

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    0.5 out of 5
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  • Tried ordering my wedding favors from them. Over $700 and they refused to put an accent over the name of my fiancé. You're telling me that on wedding favors you cannot even spell fiancé correctly because you cannot put an á on the favors?? Very poorly managed.

    Brittany

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    1.4 out of 5
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  • I had a horrible experience with this company! I was told at time of purchase my item would be to me by August 27th. I then checked in on the online chat and asked about my products delivery 2 weeks ago and was told again the product would be to me by August 27th. I emailed them today (august 29th) as I had not received my product and was told it was on back order until September 27th. No one reached out to me to let me know there was an issue with the order I had placed. I had to contact them! This is now 1 week before I need the product! I am very displeased by their customer service and their communication skills.

    Catherine

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    1.2 out of 5
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  • I was very displeased with my order. I ordered 120 mason jars that were to be printed with art work we chose . The glasses came in and the artwork was ridiculously small that you can’t even read their names. The art dept. should have realized that the art work should have been made larger to be in per portion with the size of the glass. I paid over $350 for the order . Their only resolution was a discount on remaking them! How about making a new order without charging me as you should have known that you needed to enlarge the image?? Please beware as we have a wedding sept. 15th with glasses as souvenirs that the guests won’t even be able to read the names .

    Danielle

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    0.8 out of 5
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  • Jars and stickers look nice and as expected, however my order was wrong. There was a jar missing. I also confirmed with the support team before I ordered that extra labels would be sent. Extra labels were not sent. I sent e-mails with no help from the team. I called their number and was put on hold for half an hour before I got sent to their voicemail. I had to call again and finally someone picked up. They were unapologetic with my terrible experience. The person did say they would fix my order. Fingers crossed.

    Dvora

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    0.9 out of 5
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  • Horrible customer service, slow in shipping, responding, and they don’t stand behind their products. Buyer beware

    Benjamin

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    0.9 out of 5
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  • STOP! If you are thinking of using this company, think again. First try calling them to see if you can get an answer- Then try leaving a VM as see if this gets returned. I can almost guarantee from my experiences it will not be. On top of this, Although they charge outrageous shipping fees, you will then be expected to pay another shipping fee to UPS upon delivery. I paid $90 delivery for some personalized tea bags... tea bags!!!! I was then charged another $70 from UPS upon delivery! The quality of the product is OKAY at best, not bad, but certainly not high quality. The website is great, very easy to use and lets you really see your product and the price for the product is not bad until you get around all the hidden and added on fees. Despite advertising the page with Canadian flags the product is charged in USD. Would NEVER use this company again and will actively tell friends and family to avoid it!
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