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Transportation in Bryn Mawr,
(610) 525-4400
Overall Rating
4.1 out of 5
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  • 16 Reviews


    Christina

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    4.2 out of 5
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  • A family member booked through Avalon for my wedding gift. She booked a party bus for family and a limo for me and my bridal party. I needed a second limo for my husband and the groomsmen so I booked through Avalon. They offered me a discounted rate given that this was the third car we were booking through them which was fantastic. I was getting anxious because I read the reviews after the fact, and was starting to worry that they were true because my calls weren't being returned. I was anxious until the day before my wedding because it was 18 hours until pick up time and hadn't heard from my driver as was promised. Fortunately, I received an email a few hours later and they arrived on time and we were able to get to and from the church without any issue. While it was stressful to plan, overall everything went off without a problem which I really appreciated! Our family really enjoyed the party bus and it helped to get everyone ready for an amazing day!

    Kathleen

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    1 out of 5
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  • Today I called Avalon Limousine Service to inquire about their service and rates. Sarah was friendly and offered to explain all of their options and gave me prices. After I hung up, I visited their website and was shocked to see that the prices posted were significantly less than what Sarah told me over the phone. I called Sarah back and asked her why that was, and if I were to book a limo through their website would I receive the price listed there. She said, ‘No’. She said they were a small company and the prices were just posted yesterday, which seems hard to believe. I remarked that seemed deceptive and she flipped out. She screamed at me, told me I was a horrible person for calling her a liar, that she was having a bad day, she had spent an hour on the phone with me, and she used curse words. I never raised my voice to her even though she kept screaming over me I simply stated I was calling to ask a question. She is a co-owner and founder? I hope if others call Avalon Limous... Read more

    Michelle

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    0.5 out of 5
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  • Avalon Limo was reasonably priced and I enjoyed working with Sara up until my wedding. However, on my wedding day, my groom texted me wondering where the 26 passenger Limo bus was. Multiple members of my family and bridal party spent over an hour trying to contact them to figure out where they were and what was going on. After an hour, my husband finally got someone on the phone and was told that no one was coming, offering no assistance and NO EXPLANATION. We had reserved the limo bus for 4 hours in order to spend quality time as a smaller group to get photos and enjoy the day and Avalon limo completely took that away. I never got any photos at 2 of my planned locations due to the hour and a half of photography time we lost because of their incompetence. Luckily, we have amazing family, friends and photographers that helped salvage what time we had left. After the wedding, I had to check in every other day to get my full refund. It took almost 3 weeks to get my original deposit ... Read more

    Caitlin

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    5 out of 5
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  • Timothy our driver was the best! He was on time and very friendly! He even let us make an unscheduled stop at the store. The 22 passenger bus we had was very clean and it was so nice inside. I would highly recommend them to anyone!

    User4481938

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    5 out of 5
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  • We would highly recommend Avalon Limousine for your wedding. The office staff was extremely accommodating and helpful during the planning stages. Our driver was professional and patient as we finished up at our reception at Kimberton Inn. We will definitely use Avalon in the future when we need limo service.

    User3292793

    reviews
    5 out of 5
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  • Driver was very nice and courteous!

    responded with the following comments.

    Thank you very much! It was a pleasure being a part of your special day!

    Ashley

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    5 out of 5
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  • This company was absolutely amazing. Their services are efficient and flawless. Definitely recommend to others.

    User3407756

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    5 out of 5
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  • This is the greatest limousine company ever !!! definitely sharing this great company with my friends!!

    User3302899

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    5 out of 5
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  • Our driver was on time, very polite, great prices. Avalon limousine helped us to plan out our wedding transportation perfectly, plus extra help that you can't get from any other company. Thanks Avalon.

    Mario

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    5 out of 5
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  • This is the best.company I have worked with in 25 years. If your looking for beautiful cars great service and outstanding customer service just call avalon and ask for Sara.. Sara I thank you for everything My businessswill always be yours.

    User3313082

    reviews
    5 out of 5
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  • Amazing and time-efficient services with a good attitude. Definitely recommend Made me worry about one thing less during the best day of my life!

    Rachel

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    5 out of 5
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  • Avalon Limo was wonderful! They worked with us to discuss the details of the wedding day and make sure transportation ran smoothly. I would definitely use them again!

    User3761069

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    2.6 out of 5
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  • I hate to write a bad review, but my experience with Avalon Limousine was not a good one. I used them as transportation for our wedding in May 2015. Our driver was Robert and he was very nice personally, but we had several issues throughout the course of the day. First off, the air conditioner in the car barely worked. It was 80-something degrees that day and we were all sweating and opening the windows did not help because it was also humid, and also myself and the bridesmaids all had our hair done so we didn’t want to leave the windows open anyway. My second issue was that the driving made me carsick. Normally, I wouldn’t mention this and would brush it off as just me, but the rest of the bridal party also complained about his driving as well. The ride felt very jerky because of the way he was breaking. I never had this issue in a limo before. My third issue was that he did not have the address to the reception site and we got lost on the way there from the ceremony site. He had ... Read more

    User4047392

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    2.2 out of 5
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  • We had a terrible experience using Avalon limo for our wedding. While they were very friendly, professional and flexible during the planning and scheduling process, we were disappointed by the services we received the day of our wedding. The glassware in our limo was dirty, sticky and some of the glasses actually had residual drinks from whoever was in the limo before us, which is disgusting and made them unusable. We had to drink our champagne from the bottles and pass them around- which is NOT ACCEPTABLE on our wedding day. Also, there were belongings from another customer in the limo, which makes it clear that they are not cleared out or cleaned between use. Also, the limo driver could not be bothered to open the door for the wedding party. The groomsmen had to let themselves into the limo while the driver sat in the driver's seat and myself and my husband had to let ourselves into the limo outside the church after the ceremony. Furthermore, my mom was having difficulty getting the... Read more

    User3341680

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    4.9 out of 5
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  • It was my 19th Birthday party so I wanted to have some fun with my friends I called avalon Limousine and they helped me a lot, especially Sara she was so helpful and very polite and a great person, she hooked me up with one of their luxurious limousines with a great price that no other company will accept. Honestly I've been using other companies services, but after Avalon Limousine business with me I'm sticking to their services. I also recommend this limo service to all my friends. Best company ever Thank you Avalon Limousine

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