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Dress & Attire in Virginia Beach, VA,
(757) 962-1466
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4.6 out of 5
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  • 92 Reviews


    Rachel Hirsch

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    4.8 out of 5
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  • I've been having a rough time finding a dress, going to over 7 wedding dress shops. I just hadn't felt 100% about a dress yet. Melinda at Ava Clara was SO sweet and really a breathe of fresh air and made me feel so comfortable throughout the entire process! Although I still need time to think about it, I'm pretty sure I'm going to go back and get my dress from there :) And I don't even feel crazy pressured to with her, which I've felt from most places. GREAT atmosphere! I wish I had come to this shop in the first place!!!

    Michelle

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    5 out of 5
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  • These wonderful people helped me get a beautiful dress for absolutely free!! I can’t say enough how appreciative I am for their generosity!! Their Tulle for Teachers event was truly heartwarming, and I was pleasantly surprised at the wonderful service they provided even though I wasn’t spending any money there. I highly recommend them for their dedication to the community, their courteous approach to business and their outstanding customer service! Thanks so much Gina you are truly a gem!

    responded with the following comments.

    We are so happy to hear that we were able to make your experience a memorable one! And thank you so much for sharing these beautiful pictures of you in your dress! It looks like it was made for you! 😘

    Natalie Rua

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    5 out of 5
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  • I came to Ava Clara as my last stop on a two day wedding dress search with my mom and I am so glad I stopped there. I originally worked with Leigh and she really listened to what I was saying and helped me figure out the type of dress I really wanted. The shop is really cute and the staff were super friendly and not pushy at all. It was one of the best experiences I could hope for!

    Lauren Davis

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    5 out of 5
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  • Because I was planning on having a small wedding ceremony, I had just assumed a gown would not be a part of my wedding day. I was cycling through mail-order gowns from sites like Morning Lavender and lulus. These options were all pretty and were fine dresses, but none felt truly special. In October this year, a relative sent me a link to a contest, “Tulle for Teachers” in which Ava Clara Couture Bridal, in Virginia Beach, generously gifts brand new wedding gowns to teacher-brides. I was selected for the event and emailed the shop with a few questions beforehand- the shop was prompt in their reply and super helpful. When the day of the event arrived, I was able to try on as many dresses as I wished within my designated time slot. The ladies at Ava Clara were SO genuinely kind and helpful and supportive as I tried on gown after gown (all of which made me feel like a total princess!). My wedding day was exactly what I had hoped for and more beautiful than I could have imagine... Read more

    responded with the following comments.

    We're so happy you had your princess moment with us, Lauren! Congratulations to you and your new husband!

    User2336225

    reviews
    5 out of 5
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  • I loved my experience at Ava Clara!! I went a few times and each time I was always treated with a warm welcome! Alex is incredible and will help you find your dream dress which mine was actually the first one I tried on! She will also help you as much as possible with payment plans if needed. I highly recommend Ava Clara and ask for Alex!

    Jessica

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    5 out of 5
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  • I can’t praise the staff of Ava Clara Couture Bridal enough. As a plus-sized bride, the thought of wedding dress shopping brought anxiety, nerves, and I was preparing for a disappointing experience. My experience at Ava Clara was absolutely AMAZING. Melinda was an attentive and knowledgeable stylist. I showed her gowns I had saved on Pinterest and she pulled nine incredible dresses well within my budget. Each one was flattering and unique. I can’t believe I had so many awesome choices. I said yes to the most perfect dress and had a ton of fun with my family and bridesmaids along the way. It was the best day! Melissa is an experienced seamstress to alter your dress to absolute perfection. My dress was everything I could have ever wanted and I’m so thankful for my Ava Clara experience!

    Erica Barr

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    5 out of 5
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  • They were very flexible with me on scheduling, had great customer service, and beautiful dresses!

    responded with the following comments.

    We're so happy to hear, Erica! Thank you for choosing us to outfit you for your wedding day. The dress you chose is perfect for your beach wedding!

    Nicole

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    5 out of 5
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  • Ava Clara was so good to us! I was in a time pinch a few days before the wedding and they were kind enough to open earlier than usual just so I could have my final dress fitting! Their alterations made my dream dress a reality and I can't thank them enough!

    responded with the following comments.

    Thank you for sharing your review and beautiful wedding photos! Your dress was beautiful on you! We're so happy you chose us to outfit you!

    Megan

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    5 out of 5
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  • For me, Ava Clara Bridal was my one stop shop! I honestly did not expect to find my dress so quickly on my very first appointment but I knew I wanted to have the magical, fairytale experience the first time I went trying on wedding dresses. It was exactly what I had hoped for, all of my bridesmaids were there along with me as well as my mother and grandmother. I tried on the selection of dresses they had waiting for me and perched up on a pedestal in front of their beautiful mirrors while my girls cheered me along. It was the feeling I had dreamt of ever since I was a little girl. To be honest, I saw my dress peeking out from the rack as soon as I walked in and after 5 other dresses, I asked to try on the one that caught my eye. Once they added the veil, I couldn’t contain myself and tears of joy started streaming down my face. They even allowed us to pop a bottle of champagne to celebrate the exciting occasion! The staff at Ava Clara was so helpful and made me feel comfortable as so... Read more

    Stefanie

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    5 out of 5
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  • I had been looking for a dress for quite some time, but I had no luck. After a quick search for custom shops, my fiance told me to go here. I set up an appt with Melinda told her some very basic ideas that I had in mind for the dress. That following Saturday shortly after I arrived she immediately went to work and after 9-12 dresses (even though the third one was the winner!) in the first appointment I found exactly what I wanted without any hassle. The next appointment I bought my dress and in April I'm excited to once again try it on and get to work on the rest of the ensemble! Thank you Ava Clara for making it a stress free process!

    Vantrice Parker

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    5 out of 5
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  • This was my second bridal salon and the most enjoyable! The salon is cute, clean, and has unique and affordable gowns. Jamie was super helpful! She picked out dresses based off of my style I explained to her, and led me to a dress better than one I dreamed of! I would definitely recommend Ava Clara as your first choice. You will not be disappointed.

    Amanda

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    5 out of 5
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  • After having a terrible experience at a salon in Jersey, I knew I had to look at ones in the south. I needed a stylist that wanted to work with me and find the right dress. Stylist was great, seamstress was great and they were great for the out of state bride. They even opened around my schedule at times. I highly recommend this boutique even if you think we have more salons up north, because the southern care is what you need through your whole wedding processes.

    Sophia L Ramsey

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    1 out of 5
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  • I had one day where my mom was going to be in town to shop for my dress, so we had no choice but to visit 5 different bridal shops. Ava Clara was my last appointment of the day, and I happened to find my dress at another shop appointment. I called Ava Clara as soon as I found my dress at the other store, let them know about the situation, and said I needed to cancel my appointment. They said they would still be charging me the cancellation fee. We called back later to question it, and the woman we spoke with on the phone was extremely rude the entire time. Don't get me wrong, I understand the concept of the cancellation fee completely, but think there should be some leeway when a bride calls to cancel because she found her dress (rather than just canceling for a generic reason). In my opinion, it would have been rude of me and a waste of THEIR time to show up for an 1.5 hour appointment knowing I would not be buying a dress from them. They absolutely could have opened that spot for ... Read more

    responded with the following comments.

    Dear Sophia, Ava Clara is a boutique bridal salon that specializes in providing one-on-one customer service to brides in an intimate setting. This means we can only accommodate a limited number of brides. On a busy Saturday, we must turn away many brides who would love an appointment. While we wish it were as easy as having an “on call” list, this is inconsiderate of others’ time and would defeat the purpose of appointments. Therefore, we have a $25 cancellation fee within 72 hours of the appointment without exception, which you said that you understood at time of booking and cancellation. While we are happy that you found your dress and were compensated for the cancellation fee (we offer this to brides who say yes at our salon and face a cancellation fee from other salons), the way that your mother berated and attempted to extort our sales associate is unacceptable and legally questionable. We can not give in to threats to smear us online for simply following our policies.

    Charlotte

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    3 out of 5
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  • The girl who helped me select my dress was absolutely wonderful. She was super patient, chose some great options and helped me weigh my choices. Unfortunately, and this is not the boutique’s fault, the dress should have come in within 4-6 months and it ended up being well over 7. The issue is that I lived out of state and needed to buy a plane ticket to come back to do my fittings. Every time I called to check on the dresses ETA, I was told it would be in the following week but never received a follow up call. The arrival kept getting pushed back and back. When it finally came in and I purchased my ticket to fly across the country, I explained that this was my only chance to do a fitting with them and booked to come in on a Saturday. When I got there, they told me their seamstress only did fittings on Thursdays. I would not expect them to move that around for me but I do not understand why they booked me for a Saturday when I stressed that this was my only chance to do a fitting. Ove... Read more

    Caroline

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    1.6 out of 5
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  • Very inconsistent in the information I was told about when my dress was ordered, when it was coming into the store, when to pick it up, etc. which made it extremely difficult trying to order a dress and receive it in enough time to take it to a seamstress. I ordered the dress 11 months in advance. It seemed like every employee was telling me something different. Save yourself the time and money and go to Truly Yours in Williamsburg, VA. Same dresses and more selection but much better customer service.

    responded with the following comments.

    Hi Caroline, I apologize you felt you received inconsistent information during your appointments. I would like to outline a few details that were left out and not clearly explained in your review, as full transparency when reviewing a business is sometimes blurred. On November 23rd, you said YES to the dress, where you elected to have custom measurements since your measurements were placing you in several sizes on the designer’s standard size chart. From there, it is always our first question to offer our brides the option of a custom hem. Since hemming tends to be the most costly alteration on a lace gown such as yours and the designer’s charge is often much less than a seamstress’s. In this case, Jamie, your sales consultant, did in fact ask you about having the designer custom your hem. You declined this offer, as you stated you are unsure about your heel height, and may be going with a 2.5 inch heel. During this time you also received a discount of $300 off your veil since you went above your budget. From there we ordered your gown and veil, with an arrival time of six months. On April 8th your gown arrived and we contacted you immediately. Ten days later your mother called to explain you had the shingles and could not come in to try on. On April 26th, during your try on appointment, we addressed the tight straps situation since you were uncomfortable. You assumed that we had ordered the gown with inaccurate measurements as to why the straps were tight. This was not the case and we thoroughly explained to you that sometimes during the pattern making of the gown, the designer may have sewn the straps too short. It’s a design flaw that is completely the designer’s responsibility and we quickly addressed getting the gown sent back to them to fix their mistake. As much as we want a gown to be perfect, sometimes human error occurs in the designing process. Hence, communicating with you that the designer will indeed rectify this issue and had you come back for measurements to ensure your straps were just right. We also explained at this time that sending the gown back, along with the designer correcting your straps, the arrival time would be six to eight weeks. We apologized and assured that you would have more than enough time to have alterations once it arrived back to us in July for your October wedding. We updated you via phone calls and emails three times in May and twice in June, to reassure you we were staying on top of the designer and arrival time. In the interim, you sent an email asking for us to have the designer custom your hem, as you claimed Melinda, our sales floor manager asked about a custom hem at your initial try on appointment. I explained to you that the designer does offer hems and you declined this offer in November. That once a custom gown order has been placed they cannot perform a hem after the ordering process. They can only fix the straps since that was their mistake. I apologized if there was a miscommunication on our sales floor manager and reminded you that you saved $300 on your custom beaded veil. Which would help alleviate any hem cost. The gown arrived at the end of June, as expected and thoroughly communicated to you. On July 2nd, you tried your now fixed gown with your dad. You said, quote, “The gown fits perfectly, and the straps feel much better.” You left happily with your gown. As I stated above, I apologize for the error and undone stress this may have caused you. However, you left with us believing you were satisfied and happy, until viewing this review. I feel my staff and I upheld Ava Clara’s customer service standard by immediately addressing and fixing your strap issue, as well as, clearly communicating all processes that come with saying yes to the dress.
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