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Venues in Riverhead, NY,

Atlantis Banquets & Events/Long Island Aquarium

431 East Main Street
Riverhead, NY, NY
Services: Venues | Login to save vendor
(631) 574-8008
Overall Rating
4.5 out of 5
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  • 71 Reviews


    shonah

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    4.8 out of 5
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  • absolutely amazing venue and perfect for someone looking for something unique. i had a blast, as did all of my guests. the food is amazing. and the staff is extremely attentive and friendly! pricey but worth every penny!

    Anja Georgiou

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    5 out of 5
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  • I am in contact with them and they are so responsive and professional. They also let me know things that are possible and alterations we can do. Super happy so far.

    responded with the following comments.

    Thank you, Anja! We are excited to welcome your guests from around the world help celebrate your marriage with you! -Joan LaRosa

    Jenna Principi Ellison

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    5 out of 5
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  • Atlantis was the best choice we made! Their staff were a delight to work with from the first email. They are extremely well coordinated during the planning process. It put me at ease to know I had nothing to worry about the day of. The venue is immaculate, well cared for over all great space. Everyone took photos on the balcony! Our guests were in awe of the food and space. We have heard nothing but good feedback. The two bars were a hit, never a long wait. The staff the day of was friendly and made the day perfect. Would highly recommend on all fronts

    responded with the following comments.

    It was such a pleasure helping you make your wedding day perfect! Thank you for choosing us for this important day in your life! We wish you much health and happiness in your marriage! Joan

    Aubrie

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    5 out of 5
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  • From start to finish these guys made it SO EASY. The venue was GORGEOUS and the staff was incredibly sweet. I cannot say enough good things.

    responded with the following comments.

    Hi Aubrie, Thank you for the kind words. We were happy to be a part of your wedding day! Much happiness in your marriage!

    Maya Ramnath

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    5 out of 5
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  • We met Joan on our first tour. She was a joy and a huge help from the first minute to the last. Joan was dedicated to our day being exactly the way we envisioned. She would always answer an email, whether she was in the office or not. She would track down the answers to our questions even if she didn't know the answer right away. We could not have had such an unbelievable day without her help!!

    responded with the following comments.

    Thank you, Maya and Tony, for your kind words! It was my pleasure to help you plan your wedding day! Joan

    Amy

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    5 out of 5
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  • I haven't had my wedding there yet. We scheduled it for an August wedding and I have to say so far it's been an amazing expierience! They have worked around our schedule and they have never rushed us they have taken there time to explain and show us everything numerous times, even stayed after close to meet with us and again no rush. They have been absolutely amazing and have made me more excited about our wedding than ever!

    responded with the following comments.

    We were delighted to be hosting you for your wedding celebration. It is truly a pleasure to work with you during the planning process, we are enjoying being a part of your journey! We strive to have amazing events with each and every couple and are proud to play a part in making your wedding day a memorable event. Thank you once again for selecting our venue as the location to celebrate this special milestone. We remain at your service ~ Michelle Debay

    Karina

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    5 out of 5
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  • Absolutely amazing! Everything was better than expected! Atlantis worked hard to make sure my wedding day went smoothly and that it did. From the food to the service everything was amazing. All my guest had nothing but good things to say. Could not have asked for a better venue.

    responded with the following comments.

    Thank you so much for your kind review! We're thrilled you and your husband, as well as all of your guests had a great time. We hope you continue to live happily ever after!!

    Chelsea

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    5 out of 5
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  • My fiancé and I had our engagement party at the Long Island Aquarium on January 20th and we could not have been happier. All of our guests had such an amazing time and had so many great things to say about the food and atmosphere. The staff went above and beyond to make sure everything was perfect so I did not have to worry about a thing. The aquarium was the perfect venue for our party and I definitely recommend it to anyone interested!

    responded with the following comments.

    Thank you so much for your kind review! We're so happy that you and your guests enjoyed your special event with us. We wish nothing but continued love and happiness to you and your husband!!!

    Kerry

    reviews
    5 out of 5
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  • We absolutely loved having our wedding at the Long island Aquarium ! We did our ceremony in the pavilion, cocktail hour around the koi pond and the reception in the Coliseum around all of the fish tanks! It was the absolute most perfect setup ever!! The maitre d' and bridal attendant were so awesome with keeping every one in order and on time for everything. They made sure every one had everything they needed and they were always there when you had a question. They made us feel super comfortable the whole time. The whole process of working with Atlantis in planning the wedding was easy and painless! Every detail I imagined came to life on June 22, 2018 and I am forever grateful that my venue was so perfect! My guests like to refer to it as it being magical! I would highly recommend the Aquarium for a wedding event!!

    Molly

    reviews
    5 out of 5
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  • The whole weekend of my wedding went off without a hitch. The staff at the aquarium were on their "A game" and kept the whole event flowing. They kept me at ease through the whole event. This is why you go to a big venue, they have all the ducks in a row. I would recommend this venue to anyone!

    responded with the following comments.

    We were delighted to host you for your wedding. It was truly a pleasure for our team to work with you during the planning process, and on the day of your wedding. We strive to have results such as this with each and every event and we’re proud to play a part in making such a memorable day for the two of you! Thank you once again for selecting our venue as the location for your wedding, and for your wonderful review! Michelle Debay ~ Catering Sales Manager ~ Atlantis Banquets + Events

    Christina

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    5 out of 5
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  • Although I have not had my wedding yet (scheduled for this September in the Sea Star Ballroom), I've had such a wonderful experience working with the staff at Atlantis thus far. I would like to personally point out that the Hotel Sales Coordinator, Suzanne Lincoln, has gone above and beyond to accommodate my wedding hotel block at the Hyatt Place East End right next door. Even after my hundreds of emails, she was so professional & helpful! We are so happy and can't wait for the wedding in September!

    User6771153

    reviews
    5 out of 5
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  • The venue, staff and food was amazing! The venue is so unique and unlike any other wedding i've attended.

    Kerri

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    5 out of 5
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  • I loved everything about our wedding at Atlantis this past December! Their staff is amazing and professional, the price is great and they know how to throw a party. As soon as I saw that having my wedding at an aquarium was even an option I was in love - my fiancee not so much - but, Atlantis has a gorgeous building next to the aquarium for traditional weddings too. We ended up having our ceremony in the beautiful lobby, the reception in the upstairs ballroom and the after party in the aquarium with the sharks and sea life. It was spectacular and many of our guests are still raving about what a great time they had. The food was tasty, I loved everything I tried. We did a mini dessert hour that just had an amazing amount of cakes, pies, cookies, pastries, cordials and an ice cream sundae bar (huge hit!) The staff is professional and easy to work with. Any request I made they were typically able to work with and everything was perfect down to the detail day of. During the weddin... Read more

    responded with the following comments.

    We were delighted to host you two for your wedding! It was truly a pleasure to work with you during the planning process, and your personal touches were magnificent and the venue was stunning, you have lovely style! Thank you once again for selecting our venue as the location to celebrate your wedding! #seastarballroom #longislandaquarium #hyatt #hyattplace #waterfrontvenue #reunion Michelle Debay Catering Sales Manager Atlantis Banquets + Events 431 East Main Street Riverhead, NY 11901 www.atlantisbanquetsandevents.com Tel: 631-574-8008 x124 Fax: 631-208-3012

    User7132062

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    1.7 out of 5
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  • There are several factors that have resulted in my rating. Instructions were neglected.Bustled my own gown as the BA did not know how & our bridal party had already joined cocktail. Matire 'D & BA were M-I-A leaving our photographers & party to navigate the Aquarium & attempt to manage where to go for our images with the animals it was a lovely little guessing game. We walked in circles trying to find where the bridal suite was within the Aquarium as we had never been shown where it was located. Not once did anyone pop their heads in to check if we were okay if we needed anything perhaps we left something at the hotel needed hairspray, a bobby pin,or even a DRINK of water?Atlantis was so far behind that cocktail hour went over by 30 mins which means everything else would now be rushed.We were 70 mins late before we even started the toast. It’s not as though everything was set up outside & a huge gray cloud came out of nowhere I was advised at NOON everything would be moved & adju... Read more

    responded with the following comments.

    We’re disappointed to hear your experience was anything less than magical. We’ve conducted an internal review regarding your concerns. At noon you were advised we needed to move the ceremony & cocktail hour indoors due to weather. By deciding this early it did not affect the timing of your day. Everything went according to the previously created schedule. You arrived on site at 4pm for your first reveal. Then your attendant escorted you to the bridal suite, which was stocked with water, soft drinks, beer, wine, champagne & snacks. Jameson was not included in the bar package you chose, but the bottles you purchased were available at the bar. Unless you spoke to the bartender about holding some back, he wouldn’t do that & continued to pour as requested by your guests. After your reveal, we left you with your photographer, so he could continue shooting your party. Your attendant did escort you to your photo sessions with our Sea Lions, Penguins & Butterflies, as well as check in on you several times. She also did bustle your dress, but took a moment to ask for instructions. Every dress is different & she did not want to bustle it incorrectly. We reviewed our security camera footage to review your timing concerns. Your cocktail hour ended on time at 7:30, introductions began at 7:43, the first dance took place at 7:50 & guests were invited into the dining room at 8:00. Nothing was rushed, our staff took dinner orders, your best man & maid of honor gave toasts & guests were back on the dance floor by 8:35. Dinner service started at 9:20, which gave you a full 45-minute dance set. We get many compliments about our Maitre’d, Bridal Attendants & Captains. They are consummate professionals who love their job. It’s unthinkable that any of them would use foul language or say disparaging things about any event. We’re sorry that you feel we did not live up to your expectations. We strive to make every special event a successful one. We’re disappointed that you felt otherwise.

    Kip

    reviews
    1.7 out of 5
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  • The venue for a wedding at the Long Island Aquarium was magnificent !! The staff was attentive and did an adequate job. Now onto the food. - the cocktail hour was sub standard. The table that offered the kebobs such as, chicken, shrimp, beef, and scallops was unimpressive picture this, little meat on kebabs with no vegetables all on a little hot plate. Every one i ate was either warm or cold with absolutely no taste!! Normally i would be going back for seconds and thirds. Instead I was praying I wouldn't throw up! The cold area was adequate. The bartending was excellent! The dinner salads was so small that I finished eating my salad in 2 bites. - main course buffet- the white rice that they served was not cooked. Yes not cooked!! Can you believe this? All the gust complained!! Maybe they thought we were going to throwing it at the Bride and Groom? Chicken was cold no taste and flat like a pancake Salmon- had taste but was very small, warm and overlooke... Read more
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