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Beauty & Health in Asheville, NC,
(828) 275-4952
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4.6 out of 5
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  • 217 Reviews


    kellie

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    5 out of 5
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  • They were really nice and they did a great job!! :)

    User3656854

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    5 out of 5
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  • I am so glad I chose Jeanne and her team to do hair for my bridesmaids and I on my wedding day. Not only was the styling creative and beautiful but it was also just so calming to have such a sweet and lovely person around for several hours on such a hectic day!

    Leigh

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    5 out of 5
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  • Jeanne and her staff were wonderful, she was able to pull together and accommodate our last minute wedding in Lake Lure, my hair was so beautiful, and lasted thru our reception, my 2 brides maids looked amazing as well, and she even had time to do my mother,which we had not planned during our consultation, I would highly recommend Jeanne and her staff , they were on time, fast & friendly, and her prices were very reasonable even with the travel

    Alyson Miller

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    5 out of 5
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  • Jeanne helped me last minute with my wedding that was canceled before due to covid. she was so kind and understanding and very responsive with all my chaos and people canceling and rescheduling... she even squeezed me in for a last minute hair and makeup trial. I loved my hair and makeup and she was so sweet to everyone! Thank you for taking the time to make me feel beautiful and for everything you did for me! I really appreciate you making my wedding day feel so special! ... my niece is still taking about her pretty hair too!

    responded with the following comments.

    Thank You for this great review! It was an honor to be there for you and you family on your wedding day!

    M

    reviews
    0.6 out of 5
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  • Where to start. I arranged for two stylists to do hair for myself, my bridesmaids and two flower girls. Jeanne said she would do my hair, and then would split the other girls with the other stylist. When I showed up, there was one other stylist, two trainees and no Jeanne. Apparently she had booked another wedding that morning, and would show up at the end to do my hair. While doing my hair, she was too busy chatting it up with the other stylists to see that she was ripping my hair out while trying to curl it with her nasty curling iron, bringing me to tears. I had asked her to fix a couple of pieces that looked odd, but instead of loosening the hair, she pulled it tighter against my head. She just wouldn't listen to what I was asking her. When she was finally finished, the style was NOTHING like the picture of the front and back of the hair style I wanted. NOTHING at all like it. To top it off, it started falling out before I even got in my dress and didn't last through the ... Read more

    responded with the following comments.

    In response to your review I would like to inform you that I was present that day and was 1 of the hairstylists, with 27 years of experience so that statement is hugely incorrect. Secondly there were and are no trainees at our establishment. I personally did one of the bridesmaids hair, and before spraying anything into place asked everyone what they thought and was told by all in the room "It's beautiful". I then proceeded to spray the hair so it would stay for the entire day. To ask me 45 mins. later to change the style is next to impossible, which is why we ask before spraying the hair in place. I see this as no fault of my own and feel that I was more than accommodating when asked to "tweak" the style.I also am aware that there was quite a bit of animosity from the entire wedding party due to the fact that after spending 3 hours with them 2 of us, who were finished, left. If there is poor communication as far as hairstyling goes, that's a shame but you must claim responsibility for your own part in the misunderstanding. Happily we have lots of pleasant wedding parties to work with and hopefully your scathing review will not affect those lovely people. Also, when you schedule an appointment it would be helpful in the future to have everyone there when they are scheduled to be there instead of having them show up 2-3 hours after we arrive.

    Leah

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    4.9 out of 5
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  • Jeanne did my hair for my wedding and it looked great. When I look back at the pictures I think of what a great job she did on me, and two of my bridesmaids.

    Melissa

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    4.8 out of 5
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  • Appearances Salon was perfect for my wedding day! The shop was flexible with timing, it gave us very competitive prices, and created a cheerful atmosphere for the big day. My bridesmaids and moms were thrilled with their hair, and it was great to be able to relax together in a calm environment before things got crazy. And Jeanne is an absolute pro for wedding updos - I have pretty tricky hair, but she did a beautiful job and it stayed in place all day and all night. They are great with makeup as well... mine came out better than I could have imagined and it lasted forever. Definitely a great choice - I'd recommend Appearances for anyone's wedding.
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