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Transportation in Baltimore, Maryland,
(410) 522-0400
Overall Rating
3.9 out of 5
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  • 127 Reviews


    Amanda

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    4.7 out of 5
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  • American Limo was great to work with. Our driver went wherever we told him. He was on time and basically friendly. Only small complaint we had was that we wanted to go to a park to take some pictures. The park required a $5 admission. My FI only had a $20 bill. So, he gave that to the driver to get us in the park. Well, the driver never gave the change back to us. We assumed that he thought it was his tip and just took it as a loss. Besides that, I think the is the best company in the area. We called so many limo companies in the Baltimore/DC area, and the had the best price. This was during prom season, so it was hard to find a reasonable price. I would highly recommend them!

    Emily

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    4.2 out of 5
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  • We used American Limo to transport guests to and from the ceremony site. They were on time, the drivers were friendly and we were pleased with the service overall. The one issue was when my (now) husband called to confirm a few days before the wedding and they didn't have the right number of buses on file (despite them charging my credit card for the right number of buses the day before we called), and didn't seem terribly worried that it was completely wrong. They did finally get it straightened out, but having the stress of thinking you have to go find 2 more buses somewhere else a few days before the wedding was not the most fun.

    Stephanie

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    4.6 out of 5
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  • We used them for the Bachelor/Bachelorette Party and the Wedding. They were VERY attentive. They were always on time. As the bride I did not hear too many details, but one of their shuttle broke down, but they were able to replace relatively harmlessly and no one noticed too bad. Besides that they were a couple of mins early to everything. Despte the shuttle (which I realize things go wrong) I would highly recommend this company.

    Valerie

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    1.4 out of 5
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  • Before the wedding I called to clarify all transportation information and to make sure all payment was received. I was assured that everyting was taken care of by the company manager. For the wedidng day, we rented a trolley to transport our guests to the wedding ceremony. The trolley was running 30 min. late and people I assigned as point of contacts in case of problems, were not called. Wedding guests were left outside without knowing what was going on in regards to the late transportation. Family members were freaking out and calling various members of the wedding party up until the time of the ceremony. This was a bit stressful for me as I just wanted everything to go smoothly. The church ceremony started 30 min. late, causing us to miss pictures afterwards in the church since the mass following our wedding was underway. Later that evening we rented a 32 passenger mini coach to transport guests from our afterparty location back to the hotel. 1/2 way through the service the d... Read more

    Kimberly

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    1 out of 5
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  • Going with this vendor was the worst decision. They started off our day with the limousine not showing up at my parents house to take myself and my bridesmaids to the church, stating they did not anticipate traffic. We had not anticipated having an extra vehicle there but if we had not I would have been over an hour late to the wedding. We also hired them to transport our guests around town from the hotel to church, church to reception, and back to hotel at the end of the evening. The shuttles showed up on time and took everyone where they needed to be. The problem I had with them is one of their shuttle drivers took it upon himself to become a guest at the wedding reception. He was photographed dancing, he made inappropriate comments to guests, he was asking for food and drinks, and to make it extra special he asked my husband for his tip – which was included in the service. My husband and I ended up taking the shuttle back to the hotel with our guests and I witnessed him passing a t... Read more

    Kris

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    1.9 out of 5
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  • The limo was late and did not get to our house on time to pick up the groom or his groomsmen...they had to drive their own cars. The limo did get to the hotel on time to me and the bridesmaids to the church and did drive us for photos and to the reception. The driver was apologeti...butut was truly disappointing to find out that my husband had to rive himself tot he church. The company did give us some of our money back back.

    Chinyere

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    0.8 out of 5
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  • Terrible. They did not show up to pick me and my wedding party. When I called they said they were delayed and they did not know when they would show up. I was late for mass. When we got there, our guests were waiting and I felt so bad, especially since I had planned to arrive an hour early with my bridesmaids. My Aunt had to drive me to church in a mini van even though my husband had made the reservation and paid the deposit months ago. The limo later showed up in church, the limo driver did not have a blazer on and the limo was black and small even though my husband had requested a white limo. We had to copy the Attorney general's consumer protection office and our priest, who had recommended them on a formal complaint letter. It was only when we sent them a registered letter with the CCs that they called my husband back. Even then they still tried to hold on to the money and we insisted on being paid in full, or else we were going to take legal action. They eventually refu... Read more
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