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Transportation in Baltimore, Maryland,
(410) 522-0400
Overall Rating
4.0 out of 5
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  • 125 Reviews


    Maggie

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    0.2 out of 5
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  • Horrible Service. Arrived late and in wrong location. The driver had no directions to destination. THen overcharged me for an extra hour becuase THEY were late. TERRIBLE TERRIBLE TERRIBLE>

    Claire

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    4.4 out of 5
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  • The only thing that prevented me from giving American Limousines five stars across the board was this: The customer service representative neglected to print out the information I'd sent to finalize the contracts, and while he was out on vacation, the company called again for this information--the day before my bachelorette party. It was the only minor freak out I experienced while planning my wedding, and it took several hours to sort out, unfortunately. In terms of service, we had the same limo driver for my bachelorette party and the wedding, as well as a limo bus driver. Frederick was an excellent limo driver. He made both days very memorable in that I felt confident we would arrive at the locations I'd requested with impeccable service. What woman doesn't like the door being opened for her? I recommend following up with your customer service rep to be sure they have all the information they need immediately after you send it, since they don't follow up even if you ask via em... Read more

    Adrienne

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    4.4 out of 5
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  • We had an at home wedding and transportation logistics were very tough. The shuttles from the hotels to the reception site went smoothly with minor hiccups. Andrea, the coordinator at American, was very helpful. The shuttles kept going past their designated times to make sure the guests and wedding party made it back to the hotels. Would recommend.

    Elizabeth

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    5 out of 5
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  • We used American Limousines, INC for our wedding in July. We rented a trolley to provide room for our large bridal party and had a great time! Our driver was so nice and everyone had a great time. He was punctual and respectful of our requests. The trolley was air conditioned and clean which were both absolute musts (especially for a summer wedding). We were more than satisfied with their services.

    Colleen

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    5 out of 5
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  • Andrea was very helpful and accommodating, and she was always available to speak with me. The shuttles were nice and everyone got there on time!

    Julia

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    5 out of 5
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  • Great company to work with. Very accomodating.

    Lara

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    5 out of 5
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  • I'm not sure if I had exceptional service because the company had a relationship with my planner or if I just got lucky with good drivers but they were great. We had limos picking up from 2 locations at different time and one doing a stop in between. We also had a town car for the end of the night. All drivers were there early, professional, and polite, the cars were clean, and the inside temp was good. We actually showed up for the wedding 30 minutes early and since the church had no waiting room, the driver stood outside guarding the limo while my mom and I waited inside.

    Alyssa

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    5 out of 5
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  • Our limo showed up early and took us wherever we needed to go for pictures. Our driver was very professional.

    Ashleigh

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    4.8 out of 5
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  • We read reviews and were a little aprehensive about using American Limo, I was pleasantly surprised. The driver showed up before the ceremony even started, 30 minutes earlier than we asked. Our reception ran a little longer and the driver ran a few more shuttle runs before having to leave for the next pick up. Best price in the area, vehicle was very clean.

    bijal

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    3.7 out of 5
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  • I worked with Joshua mostly to set up two limo buses for the wedding day. He was friendly and helpful. I also worked with JD, who seemed pretty busy; took him a bit to get back to me. I outlined a detailed itinerary for the drivers, since there were a couple of pick ups and drop offs, as well as a timeline. The drivers were professional, timely and very courteous! We added an additional Ford Flex to our order so that we could have photos done prior to the wedding. They gave an additional 10% discount, which was very helpful. It never hurts to ask. Our driver was friendly and personable as well as professional! We were very happy with the sevice; it was worth the cost!

    Renee

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    4.3 out of 5
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  • They were very professional and came highly recommended by my planner. They arrived a little early and were helpful overall.

    lauren

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    3.5 out of 5
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  • We hired 2 shuttles to pick our guests at the hotels and transport them to and from the wedding. Both were on time and did exactly as asked. The only issue I had was with my contact person. It took saying things quite a few times to get what we wanted, but in the end they did provide for us the service we were looking for all along.

    Sheri

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    2.2 out of 5
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  • This vendor was by far the worst we dealt with during our wedding planning. It was easy enough to call and make the appointment, but that's the only good thing I can say about them. Getting in touch with someone by email took numerous emails to get a response. They had a problem with the limo we were supposed to get, so they gave us a replacement limo, which was fine. The driver showed up 30 mins late to the house to pick us up. When he got there, he proceeded to pour out an open bottle of champagne on our lawn. Obviously there wasn't champagne in the limo for us to drink even though there should have been. The glasses to drink the champagne were filthy. We would never use this limo company ever again. The price was ok for the 45 minutes of use. They charged us for a full 4 hours of service even with the change of limo and miscues. Stay away from this vendor and use someone else.

    Amanda

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    4.7 out of 5
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  • American Limo was great to work with. Our driver went wherever we told him. He was on time and basically friendly. Only small complaint we had was that we wanted to go to a park to take some pictures. The park required a $5 admission. My FI only had a $20 bill. So, he gave that to the driver to get us in the park. Well, the driver never gave the change back to us. We assumed that he thought it was his tip and just took it as a loss. Besides that, I think the is the best company in the area. We called so many limo companies in the Baltimore/DC area, and the had the best price. This was during prom season, so it was hard to find a reasonable price. I would highly recommend them!

    Emily

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    4.2 out of 5
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  • We used American Limo to transport guests to and from the ceremony site. They were on time, the drivers were friendly and we were pleased with the service overall. The one issue was when my (now) husband called to confirm a few days before the wedding and they didn't have the right number of buses on file (despite them charging my credit card for the right number of buses the day before we called), and didn't seem terribly worried that it was completely wrong. They did finally get it straightened out, but having the stress of thinking you have to go find 2 more buses somewhere else a few days before the wedding was not the most fun.

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