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Jewelry in Louisville,
(502) 835-4421
Overall Rating
4.1 out of 5
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  • 21 Reviews


    Stephanie Thomson

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    5 out of 5
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  • I didn’t want to take my veil off all day! I loved it so much. Malinda worked with me in the order process to ensure that the tulle and beading on the veil I ordered was the best possible match for my dress. I actually purchased another one at first, and then ended up with mine after I sent her photos of my dress. She went through her inventory to find the best matches and switched the order for me, even after I paid. My veil photographed beautifully and was so well-made. I have friends whose veils tore on their wedding day, and mine did not, even after wearing it outside for hours! Malinda has a keen eye for beautiful bridal accessories and I would recommend her whole heartedly if you are looking for a gorgeous and affordable veil or hairpiece.

    responded with the following comments.

    Thank you for sharing your beautiful pictures! You look gorgeous! It was a pleasure working with you to find the best veil for your wedding day. Thanks again, Malinda Affordable Elegance Bridal

    Maria

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    5 out of 5
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  • Absolutely loved getting gorgeous headband and necklace/earrings sets from this company! Malinda is a delight to work with, was very helpful, and exemplified great service when I had a problem with a product! Products are shipped very fast and packed so carefully. I highly recommend using this company!

    Tina

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    5 out of 5
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  • These are one of a kind pieces and the quality for the price is unbeatable! What's even better is that when you contact them to assist with finding the right piece for your dress, they're spot on and know what they're doing! I was on the fence about ordering online but once we matched a set to a picture of my dress, we were good to go! It's shipped properly to ensure there's no issues. It's a beautiful set and would highly recommend this company for wedding jewelry!

    Grace

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    5 out of 5
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  • Malinda was great to work with! I was hesitant to purchase my veils online without seeing them in person but Malinda offered plenty of options. She was also very patient with me as I sent many emails and asked lots of questions. Delivery was super quick. I am so happy with my purchase-- they are just what I wanted and at a great price! I can't wait to wear them!

    Jessica

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    5 out of 5
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  • Affordable Elegance Bridal is quick, professional and provides quality material. I am throwing a anniversary party for my Aunt and Uncle. I originally ordered the wrong size and needed larger at the last minute. Malinda worked with me to get what I needed a prior to the date I requested. The last shipment was 24 medium lanterns. They were packed well and I received them undamaged. Therefore, I am confident I will receive this next shipment in the same manner. I will post another review once I receive the new shipment. They are truly the best!

    Alisa

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    5 out of 5
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  • I had this place earmarked for a couple years because I liked their products. I waited a bit long but she was very responsive and got me my veil shipped to me express. It was beautiful and just what I wanted with the knee length, diamond white color and a little bling. It was sturdy and attached easily and I think it looked great if i do say so myself. I am grateful for their service.

    Jessica

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    5 out of 5
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  • Malinda was so easy to work with and put forth every effort to make sure I had exactly what I wanted in plenty of time. Her selection is gorgeous, and true to its name, there's something for every price range. I know the headpiece and earrings I purchased for my wedding are something I will forever cherish.

    User5067608

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    5 out of 5
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  • Gorgeous! I cannot wait to wear it! Very fast shipping, very kind follow-up! Great experience overall!

    User6700971

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    5 out of 5
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  • I absolutely loved the jewelry from affordable elegance that me and my bridesmaids wore on my wedding day! The veil I wore was also ordered here, and everything matched and coordinated beautifully! I still wear some of the jewelry for special events to this day! I was so excited about this jewelry because I knew I could give my bridesmaids a wonderful set to wear on this special day that they could wear for anything else as well as not break my budget. The service was wonderful and Malinda helped me match my veil and jewelry to my dress perfectly. I tell all of my engaged friends about this sweet online boutique!

    Aime

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    5 out of 5
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  • I purchased 6 brooches and 4 necklace/earring sets. Ordering was easy and received quickly. Items purchased were beautiful and wonderful quality. I highly recommend Affordable Elegance Bridal!

    NEVER

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    0.5 out of 5
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  • This company is horrible!!! They're complete thieves!!! I bought one of their products for $99.99 but once I received it, it wasn't what I had expected because they DID NOT MAKE IT CLEAR that out of the two different style of product they had available one was out of stock. They're actually advertising the one they don't even have as their main photo, which is the one i liked and of course waaaaaaaaayyy down below in small lettering they write what they actually have and it is the one they sent me. They should know better, specification is key to selling to people, but of course they're too lazy being busy stealing other people's photos to actually put the correct product up. Anyway, I didn't like it at all because it was too big as well so I decided I was going to send it back. I requested a paid shipping label like every legit company usually do for their customers and guess what?! they don't do things like that, I had to WASTE $10+ to send it back and even worse once they ... Read more

    responded with the following comments.

    I dropped the ball on this order and have apologized to the reviewer. We sell a beautiful Forever Queen Elena Designs tiara for which the stock photo appears to have ab or opal stones - in reality, they are all clear stones- it was just the flash from the camera. We have written in the description: (Coloring of pictures on model appears opalesque, but the stones are clear) and mention twice more in the listing that the stones are all clear. When it is ordered, I usually ask the buyer if they realize the stones are all clear - and I let that step slip through the proverbial crack on this order. She ordered it 5/12; we received it back from her 6/2; and refunded her 6/6. I intended to refund her fully but did not - again, my error. I have since refunded the difference and shipping cost as I intended. We strive for great customer service and regret when we don't deliver that.

    User6221040

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    3.4 out of 5
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  • Very nice shop with great employees

    Cara

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    1 out of 5
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  • Read their return policy! You ONLY have five days to return anything... anyone who knows what it is like shopping for accessories for your wedding day knows that is not quite long enough! I purchased a necklace and received it in the mail 19 days before my first dress fitting. After trying the necklace on with my dress and my beautiful Haute bride sash it looked terrible together! The colors didn't match and you could certainly see the difference in quality between the designer sash and the necklace. Owner wouldn't budge on taking it back even though it has never even been worn! So that's $100 down the drain, I guess I can give it to my niece to play dress-up with...

    responded with the following comments.

    Yes, please do read the return policy. In order to check out on our website, you have to check a box that you agree to it. We have worked hard to provide a return policy that is fair to everyone. We want to give brides a window for returns, but in order to be able to send brides items that are brand new, we can't accept merchandise in return that someone has had for an extended period of time. I offered instead to send her any other accessory that we have at our wholesale price, but she declined.

    User4414646

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    1 out of 5
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  • This store has an unusually restrictive return policy (one item per buyer, 5 days to request return, 10% restocking fee, etc). The most unusual restriction (one return per buyer) is is hidden in the 3rd sub bullet on the 8th paragraph of a 14 paragraph return policy. My suspicion is that they intentionally hide this aspect of the return policy, because their customer base is mostly one-time buyers (for weddings) and so they don't have to worry about customer satisfaction because you'll never use them again anyway. Not very nice. I ordered 3 necklaces with the intention of seeing them in person and keeping one. I had read the first 7 paragraphs of the return policy and started to tire out when it started talking about international returns, so I missed the 3rd bullet in the 8th paragraph where it said one return per buyer. So, given the return policy, I could only return one. The quality of the necklaces was much lower than it looked on the website, so I ended up just returning two ... Read more

    responded with the following comments.

    At Affordable Elegance Bridal, we want our customers to be delighted with their purchase, and we do everything we can to make that happen. That includes offering quality products at affordable prices. That also includes having a Return Policy that is easy to find and easy to understand. We give examples to spell it out and are always tweaking it for clarity! We want our customers to understand our return policies, and we even require an agreement to the policies at checkout before items can be purchased. Most of our items are returnable, but we are not able to accommodate the purchase of multiple items for trying on to see which will work best in anticipation of returning the rest of them. We make this clear. At the beginning of the return policy we state : "We kindly ask that our customers refrain from purchasing multiple items to decide which will work best, while planning to return the rest." Then we clarify in the return specifics: " Due to our large selection and low prices, only 1 returned item is allowed per buyer." "Affordable Elegance Bridal is not able to accommodate the purchase of multiple items in anticipation of returning them. (Such as purchasing more than 1 tiara in anticipation of trying them on and returning all but one.) We will instead be happy to work with you to help you pick the best item for your special day." Many brides contact us before they purchase and send us pictures of their gown so we can help them find their best accessory choices and prevent returns. We have been in the bridal business for over 12 years, and we love working with brides to pick out accessories! Whether assistance is needed or not, we are delighted when you are delighted!

    Leah

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    4.6 out of 5
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  • Loved every piece I had ordered (head band & earring w/ necklace set for me, 5 matching earring w/necklace sets and 5 matching infinity bracelets). I loved my own Pieces! My only draw back was the sets for my girls only came in groups of 5 when I only needed 3. I ordered them and found homes for the extra sets. Once my Pieces were on I felt whole and complete in my wedding attire.

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